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Lexus of Sacramento
Sacramento, CA
2,986 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 2,986 reviews
February 03, 2019
Very knowledgeable, very helpful! James Fuhs assisted me and exceeded my expectations as everything when smoothly and quickly. I am very pleased with the service and wouldn't hesitate James Fuhs assisted me and exceeded my expectations as everything when smoothly and quickly. I am very pleased with the service and wouldn't hesitate to come back. Thank you. More
by Kjdunc14
Employees Worked With
James Fuhs
January 30, 2019
Great service Tracey is always so helpful and personable. She is my go-to when it comes to Lexus service, so much that I drive an hour away to have my service with Tracey is always so helpful and personable. She is my go-to when it comes to Lexus service, so much that I drive an hour away to have my service with her. More
by Alysse02
Employees Worked With
January 29, 2019
Customer Experience My appt. for 10,000 mile service was excellent My representative Mike Huttleston is very helpful and makes my appointments informative and pleasant. M My appt. for 10,000 mile service was excellent My representative Mike Huttleston is very helpful and makes my appointments informative and pleasant. My previous experience with Kathy Canole and Samantha Williamson is also wonderful. More
by barbarajane
Employees Worked With
Mike Huttleston, Kathy Conole, Samantha Williamson
January 25, 2019
Quick and easy Robert is a friendly and knowledgeable person. He did everything possible to make me feel comfortable. I really enjoyed my time there. It was a great Robert is a friendly and knowledgeable person. He did everything possible to make me feel comfortable. I really enjoyed my time there. It was a great experience. More
by Love
January 25, 2019
Great customer service I made an appointment to have my Lexus serviced on Jan 17th. I got my days mixed up and brought the Lexus in for service a day early on Jan 16th. Tr I made an appointment to have my Lexus serviced on Jan 17th. I got my days mixed up and brought the Lexus in for service a day early on Jan 16th. Tracey Cach, Service Consultant, was able to help me get the car serviced since I was already there. I appreciated this effort to provide customer service. More
by Steve
Employees Worked With
January 24, 2019
50000 mile service Greeted quickly. Work done on time. I was informed battery was declining. New battery installed and I was on my way. Great service. Christina kep Greeted quickly. Work done on time. I was informed battery was declining. New battery installed and I was on my way. Great service. Christina kept me informed. More
by BENNY RETIRED
Employees Worked With
January 21, 2019
Excellent service I love the service provided by Lexus dealer, it’s excellent.keep up the good work, i would recommend this dealer to all my family and friends I love the service provided by Lexus dealer, it’s excellent.keep up the good work, i would recommend this dealer to all my family and friends More
by Amend
Employees Worked With
James Fuhs
January 20, 2019
Super amazing This dealership has the best group of highly professional staff. Friendly, courteous, professional, and knowledgeable. From the time of arrival to This dealership has the best group of highly professional staff. Friendly, courteous, professional, and knowledgeable. From the time of arrival to receipt of your car if you need anything or have questions they are there to help. My service advisor James Fuchs is the best. Dave Torkelsen has a great group of people. More
by Lexieowner
January 20, 2019
GREAT Customer Service Every staff member at this Lexus Dealership makes you feel so welcomed. Everything that that is going to be serviced is explained before and after co Every staff member at this Lexus Dealership makes you feel so welcomed. Everything that that is going to be serviced is explained before and after completion. I never leave with any questions that were not answered. LOVE this dealership!!!! More
by Suz
Employees Worked With
Brandy Joseph
January 19, 2019
Great customer service received from staff at Lexus. Kudos to Sacramento Lexus dealership for helping with my car issue and providing me a loaner car. customer service received from staff at Lexus. Kudos to Sacramento Lexus dealership for helping with my car issue and providing me a loaner car. More
by Mickey123
