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Lexus of Sacramento

Sacramento, CA

4.7
2,991 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 2,991 reviews

May 23, 2019

Lexus of Sacramento sale John Stein knew his stuff and was “ no pressure”. He answered all my quetions. he was always available when I called and did follow up calls and lett More

by Jayr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Stein
May 18, 2019

Friendly and professional Service Team I was served professionally by the Service consultant. I had some noise issues and the Service manager himself spent time with me to identify the issu More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Foltz
May 15, 2019

Always Satisfied With My Service I always make my appointments with Nick Cruz when I need my car serviced. He's always so courteous and explains everything that needs to be done in a More

by Candice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2019

Great first time experience Robert was super helpful and knowledgeable when helping us with our purchase. He did a great job meeting our needs and guiding us though such a scary More

by Favi20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Escobosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Ramirez
May 14, 2019

Great service We have a great experience with Dave and Kent , they are very patience and helpful! Dave even called and texted me to see if I need any more help with More

by Stephanie
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Williams
May 10, 2019

Not good at all I came in yesterday to look for a car, I was walking around and checking the cars for more than 20 minutes and no one came to check on me and ask if I More

by N.mashal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kathy Conole
May 07, 2019

Always a delightful experience Tracey and her team are always on point in getting the service done right the first time. I just bought an Lexus F Sport and will be coming back for s More

by Alvin Prakash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2019

130,000 mile car service I came to visit Lexus of Sacramento for my car service last week. As usual, Mike Huttleston gave me a great help/service. I am 100% satisfied the serv More

by TTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
May 05, 2019

Express excellent service received by Mr. Nick Cruz Mr. Nick Cruz is an excellent example of excellent service that Lexus IS famous for, very knowledgeable, full of resources, polite, no matter how busy More

by Mmunoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2019

100,000 mile check-up Since our car leaked due to a clogged drain from the sunroof, I would recommend that drain be part of the checkout at one of the service points. More

by Nancy Johnston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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