Lexus of Sacramento

Excellent Service!! They were very help to get all my questions answered. We did the road test to identify the issue with the car, and we actually found the problem. They They were very help to get all my questions answered. We did the road test to identify the issue with the car, and we actually found the problem. They were able to applied a new update to fix the issue. So far, the problem is less, but I feel it here and there. I will have to test drive the car a few more times to ensure the problem has been resolved. More

Service & Lexus Lexus Of Sacramento has been my dealer since I purchased my first Lexus. When I need service of any kind that's where I go. On this occasion it was t Lexus Of Sacramento has been my dealer since I purchased my first Lexus. When I need service of any kind that's where I go. On this occasion it was to have a new windshield installed, they replaced it and calibrated the Lane keeping assist. when finished they cleaned my vehicle inside and out, it looked like brand new. My service writer Is Mike Huttleston , he is always helpful and friendly, he goes the extra mile for my vehicle seeing it is completed on time and to my demanding standards.. I Everyone at this dealership is outstanding ! More

FINALLY GOT MY BABY!! This was definitely not my first car. This is my third baby, but it's definitely the first car I was able to get everything I wanted. That means the l This was definitely not my first car. This is my third baby, but it's definitely the first car I was able to get everything I wanted. That means the luxury brand (Lexus), the size (mini suv), the color (white), the GPS, the cool technology that came along with the car, and lastly to be able to to check this BIG accomplishment off my list. To be able to purchase a family starter car with the help of my husband. We walked in on a Sunday to return my husband Lexus IS, since the lease for it was almost over. We only wanted to have one car payments to worry about, which is my corolla. However, we were able to drop two payment for one. That's how we like to look at. Without our amazing sale guy Robert, we wouldn't of been able to find the perfect car to start our family. Robert definitely was super patient with our difficulties and, for sure was able to help us with everything we wanted and was more than willing to help meet our requests. We were able to walk away with the car we wanted at the price we are happy with. Thank you! Mike the financial guy is someone who made us felt so comfortable, as if we were friends and not customers. More

LEXUS GS 350 F SPORT THIS IS MY THIRD LEXUS I HAVE PURCHASED, I AM TOTALLY IN LOVE WITH IT SO FAR. THEY MADE THE LEASING PROCESS WAY MUCH EASIER WHEN IT CAME TO A TRADE IN THIS IS MY THIRD LEXUS I HAVE PURCHASED, I AM TOTALLY IN LOVE WITH IT SO FAR. THEY MADE THE LEASING PROCESS WAY MUCH EASIER WHEN IT CAME TO A TRADE IN. VERY SATISFIED WITH MY SERVICE I RECIEVED THE DAY I PURCHASED MY GS. More

Second Lexus RX purchase We just had our certified used Lexus serviced with Sacramento Lexus. They provided excellent service from beginning to end. From the time we first cal We just had our certified used Lexus serviced with Sacramento Lexus. They provided excellent service from beginning to end. From the time we first called to schedule our service appointment ... to dropping off our car ... to getting our loaner car which was a brand new Lexus RX350 ... to picking our car the following day. Highly recommend Sacramento Lexus. More

Dishonest Finance Manager Ron Kaulen is the most dishonest person I have ever encountered at a car dealership. Besides lying about the prices of the various warranties and ser Ron Kaulen is the most dishonest person I have ever encountered at a car dealership. Besides lying about the prices of the various warranties and services he was trying to sell, he also lied about the need to buy them at time of purchase. Most outrageous, he attempted to add the price of the extended warranty we purchased for the new vehicle both to the down payment amount and to the loan amount. This is even worse than the false representations made by the sales personnel about features on our vehicle that are not even options on the vehicle. More

Overall rating of Lexus of Sacramento service department Mike H have been our advisor for years. Always friendly and knowledgeable of Lexus cars. Very satisfied with his service and recommendations. Will alw Mike H have been our advisor for years. Always friendly and knowledgeable of Lexus cars. Very satisfied with his service and recommendations. Will always bring our Lexus GS 350 & GX460 to this dealership More

Adds on new Lexus Love getting a new Lexus loaner while my car was in service. All staff very helpful and professional. Car was done when promised. Process was easy Love getting a new Lexus loaner while my car was in service. All staff very helpful and professional. Car was done when promised. Process was easy and convenient. More

You Get What You Pay For Kent Owens was prompt and courteous in contacting us when we submitted our online inquiry. He was also consistent with the customer service when we me Kent Owens was prompt and courteous in contacting us when we submitted our online inquiry. He was also consistent with the customer service when we met him in person at the dealership. His many years of professional sales experience made a big difference in the outcome. Our children also enjoyed his riddles and entertainment, but he is not a very cheap babysitter. Ray Ramirez was also a pleasure to deal with and he has good taste in ties and socks. Thank you David Williams for the follow up correspondence as well as Christina Carson and Eric Foltz in the Service Department. Looking forward to our next purchase at Lexus of Sacramento! More

Great service from purchasing to maintenance. Before buying my Lexus I drove Mercedes Benz, which I purchased from the local Mercedes dealership. I went to Lexus because of a strong recommendatio Before buying my Lexus I drove Mercedes Benz, which I purchased from the local Mercedes dealership. I went to Lexus because of a strong recommendation from Jerry Reynolds, the Car Pro Guy. I told Jerry the cars I was looking at and a little about my life. His comment was go to my friends at Lexus of Sacramento and forget about the other cars on the list. He elaborated about the problems with the other vehicles and why a Lexus. From the minute I met Kent on the sales floor to my last scheduled maintenance with Brandy as my service advisor I have been blown away by the service and how I’ve been treated. I can’t recommend them enough. More