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Lexus of Sacramento
Sacramento, CA
2,991 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 2,991 reviews
September 22, 2019
Service/Maintenance Services was fast and efficient. However, staff did not great me properly when I arrived to the dealer. I did not get a verbal explanation of what ser Services was fast and efficient. However, staff did not great me properly when I arrived to the dealer. I did not get a verbal explanation of what services were performed on the car, which is what I usually get from Toyota. Otherwise, the dealership was nice, my advisor was nice, and the service was quicker than I thought. I like having the option to borrow a loaner car if I need it. More
by louie
Employees Worked With
Eric Foltz
September 18, 2019
Love Lexus of Sacramento Christina is the BEST! She is wonderful to work with and we ask for her every time! Chuck went out of his way to answer all my questions regarding the Christina is the BEST! She is wonderful to work with and we ask for her every time! Chuck went out of his way to answer all my questions regarding the new IS 300 F Sport. More
by Brenda
September 16, 2019
Lexus Service It was okay and Nick Cruz is always great to work with but I feel Lexus service charges are way too high......could do better on the car washes. I vi It was okay and Nick Cruz is always great to work with but I feel Lexus service charges are way too high......could do better on the car washes. I view Lexus as the best of the best but it's not always the case. More
by Lainie64
Employees Worked With
September 14, 2019
Great service Were very active and found and transported the car i wanted 200 miles same day- then went the extra mile to deliver it at my home. Very satisfied! Were very active and found and transported the car i wanted 200 miles same day- then went the extra mile to deliver it at my home. Very satisfied! More
by Toto66
September 07, 2019
Great Service. No complaints. Service at Lexus IS great. Staff is friendly. Gave me a loaner. Let me keep it for an extra day because my car was not done. No complaints. Service at Lexus IS great. Staff is friendly. Gave me a loaner. Let me keep it for an extra day because my car was not done. More
by Wrathchild
Employees Worked With
Ryan Hansen
September 07, 2019
Awesome! Quick and easy. We have been going to Lexus of Sacramento for years. Service you can trust- I wouldn't go anywhere else! We too appreciate utilizin Quick and easy. We have been going to Lexus of Sacramento for years. Service you can trust- I wouldn't go anywhere else! We too appreciate utilizing the loaner car program. More
by lrwhipple
Employees Worked With
Eric Pantoja
September 05, 2019
Quick and Easy Brandy is always on top of everything. She has everything scheduled on time while keeping me up to date and provides recommendations. Quick and easy f Brandy is always on top of everything. She has everything scheduled on time while keeping me up to date and provides recommendations. Quick and easy from my point of view. Thanks. More
by AJSacto
Employees Worked With
Brandy Joseph
September 04, 2019
Fast, complete, friendly Mike H. has always been there for me...efficient in his work friendly an understanding of my time Mike truly is an asset to the company MLM Mike H. has always been there for me...efficient in his work friendly an understanding of my time Mike truly is an asset to the company MLM More
by Mary Lou
Employees Worked With
Mike Huttleston, Mike Huttleston
September 03, 2019
Called in the AM, got service appointment right away We live far away from Lexus dealers, so were very lucky to have Sacramento Lexus fit us in for service when we were passing through. Eric Pantoja help We live far away from Lexus dealers, so were very lucky to have Sacramento Lexus fit us in for service when we were passing through. Eric Pantoja helped us, and he was very friendly. More
by nancyyamaguchi
Employees Worked With
Eric, Pantoja
September 01, 2019
Awesome What a great experience I had at Lexus Sacramento. SO helpful with the whole process!! Got the perfect car for me with NO hassle..thank you What a great experience I had at Lexus Sacramento. SO helpful with the whole process!! Got the perfect car for me with NO hassle..thank you More
by Shannon
