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Lexus of Sacramento
Sacramento, CA
2,991 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 2,991 reviews
February 06, 2020
Very nice and the auto sales person, Mr John Dickinson was very helpful and courteous. We were seeking a pre owned AS 350 and found it there. was very helpful and courteous. We were seeking a pre owned AS 350 and found it there. More
by tommytsings51
Employees Worked With
John Dickinson, Ron Kaulen
February 02, 2020
Great selection in low pressure atmosphere. Lots of people inside and out so I went up to the information counter for assistance and showed the lady my Car Pro VIP Priority Pass and she paged G Lots of people inside and out so I went up to the information counter for assistance and showed the lady my Car Pro VIP Priority Pass and she paged General Manager Christian Simon who immediately came out and greeted us. Expressing our interest in a Certified used car had a sales consultant show us some Rx350 cars. Ended up with Robert Escobosa who was very helpful in the test drive and showing us some of the features of the car we purchased. Coffee and snacks in a relaxed atmosphere. Good people all around, friendly and easy to deal with. More
by Bob
February 01, 2020
good job Why is it that the service appointments more than a week away from when calling in? Also why can I not able to make the appointment on line. Why is it that the service appointments more than a week away from when calling in? Also why can I not able to make the appointment on line. More
by ghpoon
Employees Worked With
January 30, 2020
Dealer had what I wanted, Came to agreement. Searched the online ad for specific vehicle, found what I was interested in, went to look, l was impressed by what I saw. I did need to search for som Searched the online ad for specific vehicle, found what I was interested in, went to look, l was impressed by what I saw. I did need to search for someone to assist me (Good & Bad). I found Kent on the other side of dealership. Kent was above and beyond what I expected, a great fit! More
by dmichaelcross
January 27, 2020
Christina is the best! Her customer service is outstanding. She's thorough when explaining the service to be done, any recommendations, and when complete. I travel from the bay area just to see outstanding. She's thorough when explaining the service to be done, any recommendations, and when complete. I travel from the bay area just to see her. More
by Shelley
Employees Worked With
January 26, 2020
15000 mile maintenance I was helped by Christina in the service department on 1/17/20 and I am extremely pleased with her assistance. I found her a very friendly and helpfu I was helped by Christina in the service department on 1/17/20 and I am extremely pleased with her assistance. I found her a very friendly and helpful person. More
by A Lee
Employees Worked With
January 25, 2020
Lexus Service Department My experience with Lexus of Sacramento has been exceptional from the purchase of 2 Hybrid Lexus to the on-going service of each car. The best! My experience with Lexus of Sacramento has been exceptional from the purchase of 2 Hybrid Lexus to the on-going service of each car. The best! More
by kathy.payne97
Employees Worked With
Mike Huttleston
January 25, 2020
Everyone was friendly efficient and helpful. Eric called when my car was ready and allowed me to keep my rental car overnight so I didn't have to drive in high traffic time. when my car was ready and allowed me to keep my rental car overnight so I didn't have to drive in high traffic time. More
by Buffy
Employees Worked With
Eric Foltz
January 25, 2020
Regular service appointment Excellent work done and completed on time. My only complaint was the loaner car was not clean inside. The car needed to be vacuum. Other than that, al Excellent work done and completed on time. My only complaint was the loaner car was not clean inside. The car needed to be vacuum. Other than that, all's well. Nick was outstanding. He called me to let me know about a service I thought I would need but that it wasn't required. More
by bowlerwb
January 23, 2020
Service my Lexus Easy to make appointments fast friendly personnel even without appointment knowledgeable staff answering all questions neat comfortable atmosphere in Easy to make appointments fast friendly personnel even without appointment knowledgeable staff answering all questions neat comfortable atmosphere in customer waiting area cashiers very friendly More
by Rawhit41
Employees Worked With
