Lexus of Sacramento

lexus lease return Returned my Lexus to Lexus of Sacramento. The finance person we met was named Ron and he made the process of turning my car in painless. Robert one Returned my Lexus to Lexus of Sacramento. The finance person we met was named Ron and he made the process of turning my car in painless. Robert one of the salesman there said that he would get me a gas voucher since I traveled a distance to get to the dealership. He helped me get the voucher and even went with me to the gas station. Very kind and professional people at this dealership. More

Robert was very professional and listened well to my questions. Too many salespeople talk too much trying to make a personal connection. Robert took the time to explain a few of the unique features of t questions. Too many salespeople talk too much trying to make a personal connection. Robert took the time to explain a few of the unique features of the ES 350 before I drove it so I could appreciate the differences between it and earlier models. His approach and demeanor built trust in him, his General Manager, Christian Simon, and in his dealership. When I do purchase a Lexus it will be from Sacramento Lexus. More

My husband and I spent the day going to a few Lexus dealers in the area. By far Sacramento was top-notch from the moment we walked in the door. Robert E. took care of us. He was personable, friendly dealers in the area. By far Sacramento was top-notch from the moment we walked in the door. Robert E. took care of us. He was personable, friendly, and most of all patient. The best part of any buying experience is the moment they hand you the keys and it was! Robert sat with me and meticulously went over every feature. He was scheduled to be off at 5pm and at 9pm he was still working with us. You may think "Well, that's he job". Anyone who stays four hours past their shift to finish w/a customer is amazing. Never once did he try to rush us out--we will always remember that! A shout out to Ernie who made the final deal happen. He was very low pressure b/c he knows he's selling a great product. I recommend just going for a test drive--that is all it will take and you will be hooked. More

Had a great experience with Robert. Very honest. It took a few days to find the right car and he was very patient and helpful. Excellent knowledge of cars and features. We even brought our daughter down to a few days to find the right car and he was very patient and helpful. Excellent knowledge of cars and features. We even brought our daughter down to buy a car the same day we did. Thanks! Ron also was great. Very pleasant experience. More

I was hesitant about going with my husband to buy a car, turn out to be a great experience and was very happy with purchase. turn out to be a great experience and was very happy with purchase. More

Excellent!. Customer service. This was our last stop for the day. Best for last. Found our used gem. 350RX . David J. Roves was pleasant and knowledgeable. A wonderful experience. Made the sale easy. Give the day. Best for last. Found our used gem. 350RX . David J. Roves was pleasant and knowledgeable. A wonderful experience. Made the sale easy. Give this place 5 star + More

No Pressures! My husband and I stopped by Lexus of Sacramento with the intentions of narrowing down what we would like to possibly purchase in the future. We were My husband and I stopped by Lexus of Sacramento with the intentions of narrowing down what we would like to possibly purchase in the future. We were quite pleased that, like other dealerships, we were not bombarded as soon as we walked onto the lot! Robert Escobosa was quite patient with us and answered all of our questions when it came to the cars. Robert is quite knowledgeable when it comes to the Lexus brand and how to maximize your ride. We did indeed drive off in a 2020 Lexus ES300H and are in love! Thank you Robert! And thank you to Ron in finance who is a class act and knows how to have a good time and not make signing a zillion times such a hassle! More

World Class Service! I’m always very pleased with my service experience at Lexus of Sacramento. Christina is my service advisor and she’s always very professional, knowle I’m always very pleased with my service experience at Lexus of Sacramento. Christina is my service advisor and she’s always very professional, knowledgable and has the communication skills to relay updates & precise repair information. I could not be more satisfied. More

Service Par Excellence I love the open door policy of this dealership...the cars on the lot are open for customer viewing, examination & comparison. There’s an ample supply I love the open door policy of this dealership...the cars on the lot are open for customer viewing, examination & comparison. There’s an ample supply of cars to choose from in different colors. Robert Escobedo, Sales consultant, was at hand to answer our questions & took us for a test drive with his cool demeanor. Ernie Wassersleb has an open book policy too re: Costco Auto program & Military discount, answering all our inquiries to our satisfaction. Mike Zinda made our financing process easy & painless. Needless to say, these 3 employees gave us excellent service to make us go home with our first Lexus car. More

Always a wonderful experience when I visit my Lexus of Sacramento dealership. Brandy, my service manager is the best! Everyone is always friendly and kind. The service is effic when I visit my Lexus of Sacramento dealership. Brandy, my service manager is the best! Everyone is always friendly and kind. The service is efficient and on time. Thanks! More