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Lexus of Sacramento

Sacramento, CA

4.7
2,991 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 2,991 reviews

September 03, 2020

Thank you Kyle for giving us one of our best experiences buying a car. You made it quick and easy. You were friendly, professional and not pushy, which I appreciated! Note to self, don't buy a car before wo More

by Beverly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khalid
Sep 04, 2020 -

Lexus of Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kyle provided such an excellent experience. Thank you again for choosing Lexus of Sacramento, we look forward to having you as one of our valued customers for many more years to come! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 02, 2020

Kyle was very professional and knowledgeable salesperson. Me and my husband had a very smooth car buying experience. Kyle has helped us find the right car for our needs.Thank you for the Lexus of Sacramento More

by Sima Matsumoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Keon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2020 -

Lexus of Sacramento responded

Thank you, Sima! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Sacramento. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

August 29, 2020

Robert was very responsive and patient in helping us find the right vehicle. He made the process very simple and provided all the pricing and info needed for us to make the car purchase with ease. More

by raykwg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 31, 2020 -

Lexus of Sacramento responded

Hello, We are very happy to have provided you with such a positive experience working with Robert! We sincerely value your business and look forward to your next visit. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

August 29, 2020

This was the most enjoyable car buying experience. All staff were friendly and professional. Kyle went over and above to make sure the vehicle I chose was washed, fueled, and equipped with some extras tha More

by Susankfenrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernie Wassersleben
Aug 31, 2020 -

Lexus of Sacramento responded

Susan, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Kyle can do to assist you, please do not hesitate to let us know. We are always happy to help! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

August 16, 2020

Everyone there was very nice and very helpful.My sales Everyone there was very nice and very helpful. My sales man David was the best. He helped me find the right car I wanted and made me feel like he was More

by Eriknewman21
Recommend Dealer
Yes
Employees Worked With
Mike Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David J. Toves
Aug 18, 2020 -

Lexus of Sacramento responded

Thank you so much, Erik, for your kind words, and for taking the time to leave us this wonderful feedback! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

August 11, 2020

Purchased of a used Mazda Robert was very professional, to the point and not pushing. I felt I was well informed. He stayed overtime along with his colleague Cal to wrap up th More

by Sophie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Escobosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cal (finance person wh help write the paperwork: to the point and professional too
Aug 11, 2020 -

Lexus of Sacramento responded

Thank you so much, Sophie, for choosing Lexus of Sacramento! Congrats on your new purchase, and let us know if we can be of any more assistance! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

August 01, 2020

Working with Robert was a pleasure. He is very warm and welcoming throughout the process. He works with you on your needs and delivers on it. More

by Mitali
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Escobosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2020 -

Lexus of Sacramento responded

Thank you for taking the time to share your thoughts on working with Robert. We're glad to hear he delivered such a great experience! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

July 31, 2020

Very professional, attentive yet not pushy. The car we came to look at was very clean . After the sale they washed it again! And thanks for the full tank of gas! I have to say I felt intimidated walking i More

by Jsnake77
Recommend Dealer
Yes
Employees Worked With
Kyle Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2020 -

Lexus of Sacramento responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

July 28, 2020

Great experience with Kyle. I may not have bought a car there today, but when we went the service could not have been any better. Our sales consultant was Kyle who I would highly More

by Ryan M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2020 -

Lexus of Sacramento responded

Thank you for sharing your experience with us, Ryan! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback and kind words for Kyle! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

July 28, 2020

I was able to get the car that I like thanks to the helpful staffs at Lexus of Sacramento. Even though the wait was a little long but still got good services. More

by Nghi Nguyen
Recommend Dealer
Yes
Employees Worked With
Robert Escobosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2020 -

Lexus of Sacramento responded

Thank you, Nghi, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

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