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Lexus of Sacramento

Sacramento, CA

4.7
2,991 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 2,991 reviews

September 17, 2020

Great customer service from Mike Huttleston.As a new Great customer service from Mike Huttleston. As a new customer to Lexus Mike has always taken great care of me and my Vehicle. Thanks Mike More

by JOYSEE38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston, Mike Huttleston
Sep 17, 2020 -

Lexus of Sacramento responded

Thank you for posting about your experience with Mike! We are proud to have earned your business and we look forward to taking care of you during your next visit to Lexus of Sacramento!

September 17, 2020

Ryan does a good job of making me feel like “friends and family” and that I can trust your company. Thank you so much Ryan! More

by PAUL.DEDORA
Recommend Dealer
Yes
Employees Worked With
Ryan Hansen
Sep 17, 2020 -

Lexus of Sacramento responded

Hi Paul - It is fantastic to hear that Ryan delivered such a friendly and welcoming experience. We appreciate your business and hope to earn it again in the future! - The Lexus of Sacramento team

September 17, 2020

Great customer service from Mike Huttleston. We are glad he is our service guy. He knows his stuff. He takes excellent care of us and our 2 Lexus'. More

by AMKAM
Recommend Dealer
Yes
Employees Worked With
Kent Owens, Mike Huttleston
Sep 17, 2020 -

Lexus of Sacramento responded

It is wonderful to hear that you trust Mike to get the job done! We are so proud to have earned your business and are wishing you safe travels down the road! - The Lexus of Sacramento team

September 17, 2020

Everything is good. Tracy went over what needs to be done and all the inspections were thorough and organized. I appreciate your professionalism in treating our customers. More

by LVTRAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Lexus of Sacramento responded

It is fantastic to hear that Tracy earned your five-stars. Thank you for your support and for taking the time to share! We hope to work with you again at Lexus of Sacramento!

September 17, 2020

First time I have used this dealership for a purchase and service. Can't say enough about the experience except for awesome, wonderful team of employees! More

by FCOMMESSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Escobosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Lexus of Sacramento responded

This review made us smile! Thank you for taking the time to share and for choosing Lexus of Sacramento. We hope to see you again next time!

September 12, 2020

Our family purchased a vehicle a few months ago from my experience I can say Robert is only interested in $$$$ he had to come in on his day off not wanting to go over the car with us even told us he wasn’t More

by peaceonearth10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Escobosa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Kaulen, Eric Wilson
Sep 29, 2020 -

Lexus of Sacramento responded

Hello, We're sorry to hear of your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you would be willing to reach out to me directly, I would appreciate the opportunity to address your concerns. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus Office 916-485-3987 ext 2100 c_simon@lexusofsacramento.net

September 12, 2020

Mike and Kyle were amazing to work with this AM. I am due with a baby boy in a month and was in a rush to find a vehicle to fit my growing family. Within 12 hours of my inquiry I’ve walked out the door with More

by Liv Dimi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2020 -

Lexus of Sacramento responded

Thank you, Liv! It was a privilege helping you choose the right vehicle for you and your family and we're so glad that Mike and Kyle found you an amazing deal. All of us here at Lexus of Sacramento wish you many safe and happy miles in your new vehicle. See you down the road!

September 09, 2020

Great dealership. Honest and straightforward. Shows the car fax without having to be asked for it. Really worth the time and the drive for getting a car More

by Aj.bailly95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Escobosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Keon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2020 -

Lexus of Sacramento responded

Aj, thank you for taking the time to review Lexus of Sacramento. I am glad to hear that our team made your visit to us worthwhile by helping you purchase a new car! Congrats and safe travels.

September 09, 2020

I met Mr. Escobosa on a late Saturday afternoon/eve. It looked liked his work day was completed; he was on his way out. He greeted me and welcomed me to Lexus. Although Lexus didn’t have the specific vehic More

by Richemichael
Recommend Dealer
Yes
Employees Worked With
Robert Escobosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2020 -

Lexus of Sacramento responded

Michael, Thank you for sharing your review! It's a pleasure to know that our team provided you with such excellent assistance. We hope to see you again! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 04, 2020

One word describes Mr. Robert and that is Priceless! He’s efficient, detailed oriented, and anticipates all your needs. The best car buying experience ever!!!! More

by Happy Lexus Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Escobosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Foltz
Sep 04, 2020 -

Lexus of Sacramento responded

Thank you for your review and kind words for Robert! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Lexus of Sacramento are glad to have you as a customer. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

Sep 04, 2020 -

Happy Lexus Owner responded

Thank you Christian! It feels more like family! Robert deserves these kind words and more. I’m glad to be a customer/family.

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