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Lexus of Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
2,991 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 2,991 reviews

September 17, 2020

As always the Lexus dealer was their to help with servicing of my car because for the fist time in 20 years I needed them to pick up my car and delivery it back to my home. Don' t know what I would More

by LEXUSOWNER2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2020 -

Lexus of Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 17, 2020

Great awesome professional A super pluS plus plus service! !!!!!! ! !!!!!!!!! !!!!!! !!!!! !!!!!!!!!!!!! Outstanding staff keep up the good work I highly recommend the super service department of thi More

by CCOLE50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Huttleston, Mike Huttleston
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Sep 17, 2020 -

Lexus of Sacramento responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Sacramento! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 17, 2020

I bought my Lexus RX350 in this dealer and after sales service make me feel totally satisfied. I will be happy to recommend this dealer to my friends. More

by Vonnie Lan Vo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Foltz
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Sep 17, 2020 -

Lexus of Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 17, 2020

Exceptional service! As usual, all the staff was very helpful, attentive, friendly and professional. I feel truly valued and fully satisfied with the work performed. Outstanding! More

by ME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2020 -

Lexus of Sacramento responded

Thank you for taking the time to review us! We appreciate your feedback and are thrilled to hear that you had such an excellent experience. Safe travels and we hope to work with you again at Lexus of Sacramento!

September 17, 2020

I have always appreciated the level of customer service provided by Lexus of Sacramento. From the time I drop my car off to the time I pick it up, I am confident that my car is getting exceptional service More

by LIZLOU1049
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2020 -

Lexus of Sacramento responded

We truly appreciate the kind words! Thank you for sharing and for choosing Lexus of Sacramento. We are proud to have earned your business and hope to see you back again next time!

September 17, 2020

Great service and advise. Very accommodating and helpful. Provided me with a loaner when service was taking longer than anticipated. The work was done to my satisfaction. More

by PAG7447
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hansen
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Sep 17, 2020 -

Lexus of Sacramento responded

We are happy to hear that your service experience at Lexus of Sacramento was so successful! Thank you for the review and for your support. We hope to earn your business again down the road!

September 17, 2020

My Service Advisor Brandy was the best! She explained the process & work that was being preform on my GS350 to me during the entire process More

by TIMM.JONES008
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandy Joseph
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Sep 17, 2020 -

Lexus of Sacramento responded

Thank you for taking the time to share, Timm! It is wonderful that Brandy was able to deliver such a transparent service experience. Safe travels in your Lexus GS 350! We hope to work with you again at Lexus of Sacramento!

Sep 17, 2020 -

TIMM.JONES008 responded

Keep up the great customer servers and awesome work and I am positive I will remain a customer and make referrals.

September 17, 2020

I've been a loyal Lexus owner for decades, and a big reason is the low cost of maintaining a Lexus and the excellent service I receive when my Lexus needs repair or scheduled maintenance. The people who More

by MARK.VB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandy Joseph
Report | Print
Sep 17, 2020 -

Lexus of Sacramento responded

Thank you for your loyalty to Lexus of Sacramento, Mark! It is wonderful to hear that you are so confident in Brandy and the team to get the job done. We appreciate your business and look forward to working with you again down the road!

September 17, 2020

The Lexus Service Team was great! The provided friendly, fast, effective and efficient customer service. Good, reliable service work on my vehicle. Highly recommend for sales and service. More

by Bonzer84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2020 -

Lexus of Sacramento responded

Thank you for the kind words about our team! We appreciate your business and are proud to have earned your endorsement. We hope to see you again at Lexus of Sacramento!

September 17, 2020

Staff are courtesy and provide good service. Time for sevice is appropriate and complimentary car washing is great. Will recommend to family members snd friends. More

by RAYCAT7182
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2020 -

Lexus of Sacramento responded

Thank you for sharing your feedback! I am glad to hear that our team was so accommodating and that you enjoyed the service and amenities at our location. All of us at Lexus of Sacramento are grateful for your business and we look forward to working with you in the future!

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