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Lexus of Sacramento
Sacramento, CA
2,991 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 2,991 reviews
September 18, 2020
Tracy and Eric P were very helpful in getting service done for my car. They were both helpful to my needs and concerns. Thanks again! done for my car. They were both helpful to my needs and concerns. Thanks again! More
by CARLOSPALOMERA
Verified Customer
September 17, 2020
Lexus always makes me feel welcome but wish the donuts were still available... Also, the loaner cars are in good condition and friendly staff to get you on the road. were still available... Also, the loaner cars are in good condition and friendly staff to get you on the road. More
by BRIANROYSE
Employees Worked With
September 17, 2020
Great customer service. Quality care in car service!! I’d highly suggest all my friends and family to use Lexus of Sacramento. And buy a car from them highly suggest all my friends and family to use Lexus of Sacramento. And buy a car from them More
by BMASON084
Employees Worked With
Eric Foltz
September 17, 2020
Excellent service! Did not have to wait long for my recall service to be done. I love that they wash my car when finished. Getting an appointment was easy and fit into my schedule. recall service to be done. I love that they wash my car when finished. Getting an appointment was easy and fit into my schedule. More
by CHERIE.FIELDS.47
Employees Worked With
Brandy Joseph
September 17, 2020
Lexus of Sacramento is always great to me and my IS350!! :) Great service and quickness while I waited!! :) Thank you again!! :) Excellent today and always!! :) :) Great service and quickness while I waited!! :) Thank you again!! :) Excellent today and always!! :) More
by GFILBERT
Employees Worked With
September 17, 2020
I purchased my vehicle here a couple years ago and have been bringing it in for routine maintenance every 5k miles. I have always had a great experience with this dealership and the customer service is out been bringing it in for routine maintenance every 5k miles. I have always had a great experience with this dealership and the customer service is outstanding. When I picked my car up from the most recent service appointment, I noticed some scratches and scuffs on the rear bumper. I immediately let the service representative know and she took care of it, no questions asked, and provided me with a loaner vehicle while they worked on mine. Just good honest people doing good work. Planning to purchase my next vehicle from this dealership in the future. More
by Matt
Employees Worked With
Brandy Joseph
September 17, 2020
Excellent service! Absolutely the best service department I’ve ever been too! They gave me a beautiful loaner vehicle and my car was done the same day! department I’ve ever been too! They gave me a beautiful loaner vehicle and my car was done the same day! More
by YARATA1015
Employees Worked With
September 17, 2020
Great dealership with friendly staffs that took care of me every time with the loaner vehicle that’s just make things so convenient. Thank you again for the great service! me every time with the loaner vehicle that’s just make things so convenient. Thank you again for the great service! More
by ROCKCODS
Employees Worked With
September 17, 2020
Great service! Everyone was very helpful and all of the work I needed done was done quickly, efficiently and correctly the first time! I won't take my car anywhere else. work I needed done was done quickly, efficiently and correctly the first time! I won't take my car anywhere else. More
by pthomas13
Employees Worked With
September 17, 2020
As always, staff was professional, competent and friendly. There was no waiting at the time of my appointment, I was quickly provided a loaner car, and the service was completed earlier than expect friendly. There was no waiting at the time of my appointment, I was quickly provided a loaner car, and the service was completed earlier than expected. More
by ELLEENETESSIER
Employees Worked With
