Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Sacramento
Sacramento, CA
2,991 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,991 reviews
September 18, 2020
Excellent customer service. I would highly recommend this dealership to my friends and family members who are interested in servicing their vehicle with Lexus o dealership to my friends and family members who are interested in servicing their vehicle with Lexus o More
by LYSANDER236
Verified Customer
September 18, 2020
I already left a review so please see previous. I cannot really rate the people below because it’s about the situation in general. I paid way too much not to have my issue completely resolved. I paid almost really rate the people below because it’s about the situation in general. I paid way too much not to have my issue completely resolved. I paid almost 2k and you want me to pay another almost thousand dollars just to SEE why? More
by Kerry Harris
Employees Worked With
Other Employees :
Brandy Joseph, Mike Huttleston, Joe Burton, Mike Huttleston, Ryan Hansen, Eric Foltz
September 18, 2020
Another great experience at Lexus of Sacramento!! Great service and thorough work on car. I did miss the free donuts though😊 just kidding! Always a great experience! Thanks service and thorough work on car. I did miss the free donuts though😊 just kidding! Always a great experience! Thanks More
by GDP6
Employees Worked With
Mike Huttleston
September 18, 2020
The service that I receive from Lexus of Sacramento is always outstanding. They are prompt, courteous and and very nice, both in person or on the phone. always outstanding. They are prompt, courteous and and very nice, both in person or on the phone. More
by Margaret26
Employees Worked With
Ryan Hansen
September 18, 2020
Nick was terrific as always. Gave me options for new tires which I really appreciated and was able to make a decision quickly. Returned the next day to get the new ones put one. Always appreciate how tires which I really appreciated and was able to make a decision quickly. Returned the next day to get the new ones put one. Always appreciate how I'm treated. Thank you. More
by LISACROWE50
Employees Worked With
September 18, 2020
Brandy is always so friendly and helpful when I bring my car in for service. I never have to wait long as she is always on time to meet me at my car. car in for service. I never have to wait long as she is always on time to meet me at my car. More
by JUDISASANO
Employees Worked With
Brandy Joseph
September 18, 2020
I feel that I always get top notch service. The wait time is not excessive, and of course it m I have no cxomy choice. I always feel valued and appreciated and am treated with respect and in a profess time is not excessive, and of course it m I have no cxomy choice. I always feel valued and appreciated and am treated with respect and in a professional manner. I have no complaints. More
by ARMINKRUEGER
September 18, 2020
Lexus has a top employee that represents Lexus well. Mr. Nick Cruz is very knowledgeable, polite, he will always have the right answer for you and goes the extra mile. Nick Cruz is very knowledgeable, polite, he will always have the right answer for you and goes the extra mile. More
by Mmunoz
Employees Worked With
September 18, 2020
Mike Huttleton was always profession and knowlegeable. He took good care of my car for 12 years! I cannot take my car to anywhere else. Thanks He took good care of my car for 12 years! I cannot take my car to anywhere else. Thanks More
by TERELONG
Employees Worked With
Mike Huttleston, Mike Huttleston
September 18, 2020
Excellent service, As for Mr. Cruz is one service man that goes out his way to please you. He is a credit to your organization and its a shame that I can't give him a higher rating. that goes out his way to please you. He is a credit to your organization and its a shame that I can't give him a higher rating. More
by HONORCARD
Employees Worked With
