Lexus of Sacramento

Kent Owens is the reason we always return to Lexus of Sacramento; his expertise, efficiency and kindness have kept us coming back for the last 16 years and for 6 different Lexus vehicles! Keep the great Sacramento; his expertise, efficiency and kindness have kept us coming back for the last 16 years and for 6 different Lexus vehicles! Keep the great service coming Kent-thank you! More

Disappointing service given by the Renter/Loner service. I was given a rental with absolutely no gas and not sanitized. Had to fill the gas myself. Luckily, Mike was able to give me the credit and fill up m I was given a rental with absolutely no gas and not sanitized. Had to fill the gas myself. Luckily, Mike was able to give me the credit and fill up my personal car. This is already the second time this has happened. Also, the reason my car was there was due to a rattle noise. I've already went in 3-4 times and they're unable to solve the issue. They sent me home with no answers, not even any options. I've been having this problem since I had bought the car off the lot which was only 4 months ago. More

Robert did a great job helping us find the perfect car! He was courteous and professional. We had a great experience at the dealership and the process was seamless. He was courteous and professional. We had a great experience at the dealership and the process was seamless. More

All staff are very friendly. We have had 4 Lexus in our garage over the years, and I would choose Lexus of Sacramento first. I am always treated with respect, and my concerns are addressed promptly. If t garage over the years, and I would choose Lexus of Sacramento first. I am always treated with respect, and my concerns are addressed promptly. If the problem is not corrected, the service departments continues to work the problem until it is resolved. Nick, you are the best service consultant in my experience, and I appreciate Eric’s personal attention with my GPS/phone connectivity issues! More

Pretty smooth process here! Great communication by the team. Friendly customer service. Only negative was the loaner cars were dirty. The first one they offered was very dirty inside. Moved me to anot team. Friendly customer service. Only negative was the loaner cars were dirty. The first one they offered was very dirty inside. Moved me to another and that was a little better but all touch areas we still filthy. I would've thought whole Covid thing would've have kicked the clean up department in gear. More

I was extremely pleased with the service given to me at my recent appointment. It was professional and comprehensive. I also appreciated the loaner usage. my recent appointment. It was professional and comprehensive. I also appreciated the loaner usage. More

I purchased my Lexus at Lexus Sacramento in 2012, and they are the only facility I’ve taken my vehicle to for servicing. Mike Huttleston was the latest person I interacted with, and I was very satisfied they are the only facility I’ve taken my vehicle to for servicing. Mike Huttleston was the latest person I interacted with, and I was very satisfied with him. More

Very friendly, professional and clean atmosphere. We shop here in the near future. Can’t wait to return in a few more months. Thank you! here in the near future. Can’t wait to return in a few more months. Thank you! More

Lexus of Sacramento has an excellent service department. The service consultants are knowledgeable and the entire service team strive to provide you the best in class service. The service consultants are knowledgeable and the entire service team strive to provide you the best in class service. More

Everything was great with the exception that I didn’t get an answer as to why the tire pressure sensor reading doesn’t match the actual pressure of tire an answer as to why the tire pressure sensor reading doesn’t match the actual pressure of tire More