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Lexus of Sacramento
Sacramento, CA
2,991 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 2,991 reviews
September 25, 2020
Ryan and the service team took great care of me from start to finish. Always feel like a VIP. Quick and complete service. Also had a vehicle for me to used to get to a important meeting on time. start to finish. Always feel like a VIP. Quick and complete service. Also had a vehicle for me to used to get to a important meeting on time. More
by JOSEPFWARE
Verified CustomerEmployees Worked With
Ryan Hansen
September 25, 2020
Eric was just great , very professional and Eric was just great , very professional and kind....Romero took time to help me, too.... I always appreciate help even tho I had no appointment - so Eric was just great , very professional and kind....Romero took time to help me, too.... I always appreciate help even tho I had no appointment - so nice to have my car washed, as well.. I tell my friends about your good service! More
by MMBASHOR
Employees Worked With
Romero, Eric Foltz
September 24, 2020
Always the best service and really helpful people. Love my RX and want to keep it going for a long time, especially since I commute daily for work. Nick and crew help me make that happen. Thanks for the gr my RX and want to keep it going for a long time, especially since I commute daily for work. Nick and crew help me make that happen. Thanks for the great job and going the extra mile to take care of your customers. More
by SHIELDS1636
Employees Worked With
September 24, 2020
Bringing my IS350 to Lexus for its service has always been a wonderful experience from start to finish. I highly recommend Lexus of Sacramento for all your service needs. been a wonderful experience from start to finish. I highly recommend Lexus of Sacramento for all your service needs. More
by DANAWALKER1127
Employees Worked With
Brandy Joseph
September 24, 2020
I actually enjoy bring my car into Lexus of Sacramento. From my first contact with my service representative to the time I drive the car home, everyone is professional and courteous. I have never been di From my first contact with my service representative to the time I drive the car home, everyone is professional and courteous. I have never been disappointed my anyone or anything at Lexus of Sacramento, and have recommended the dealership and my salesperson, Kathy Canole, to several friends. More
by JRPUEBLO
Employees Worked With
Ryan Hansen
September 24, 2020
I appreciated that despite arriving early for my appointment, I received immediate assistance and was quickly informed of the issue with my car. Thank you for the courteous and complimentary service appointment, I received immediate assistance and was quickly informed of the issue with my car. Thank you for the courteous and complimentary services. More
by CADOXIEGIRL
Employees Worked With
Mike Huttleston
September 24, 2020
I appreciate the professionalism, courtesy, and quality care by all Lexus of Sacramento staff. No matter who you speak to everyone is friendly and helpful. Most notably, I feel good about leaving my Lexu care by all Lexus of Sacramento staff. No matter who you speak to everyone is friendly and helpful. Most notably, I feel good about leaving my Lexus here and knowing it's in good hands. More
by SALLYZ
Employees Worked With
September 23, 2020
Christina in Service is the best. Her customer service is outstanding. She explains everything in general terms, so I can understand and make a decision. Thank you! is outstanding. She explains everything in general terms, so I can understand and make a decision. Thank you! More
by Shelley
Employees Worked With
September 23, 2020
This is the fourth vehicle we’ve purchased from Lexus of Sacramento, and our fifth Lexus overall. The experience was awesome—again! The car was actually delivered by Kent Owens to our home. In the era of Sacramento, and our fifth Lexus overall. The experience was awesome—again! The car was actually delivered by Kent Owens to our home. In the era of the COVID-19 pandemic, there were extreme CDC safety precautions taken by Kent and the dealership to minimize exposure/risk. We completed the transaction flawlessly, quickly, and with relative ease followed by a hands-on knowledge session of the car’s features/amenities. We’ve been purchasing Lexus from this dealership for >17 years. Three of our experiences have been with Kent (he’s awesome). Equally deserving of accolades is Christian Simon (General Manager). He continues to do a superb job in managing the dealership but more importantly, employing the customer-first creed. More
by Wayne Martin
Employees Worked With
