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Lexus of Sacramento
Sacramento, CA
2,991 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 2,991 reviews
September 29, 2020
I worked with Vee. All brakes replaced. I signed for $640 but then told $850. ????? Got loaner car. Five hours until car finished. Vee was nice. When I asked about increase in price he said comput $640 but then told $850. ????? Got loaner car. Five hours until car finished. Vee was nice. When I asked about increase in price he said computer was wrong with info. ???? Crossed off old price wrote new price on my sheet. ?????? More
by DIANEHEPBURN
Verified CustomerEmployees Worked With
Vee. Trainee
September 29, 2020
Overall, very good experience. Called and made an appointment with Jared but he wasn’t available so Earnie assisted. Everyone was very helpful and it was not a stressful experience. appointment with Jared but he wasn’t available so Earnie assisted. Everyone was very helpful and it was not a stressful experience. More
by KARENBIANCHINI0
Employees Worked With
Ernie Wassersleben, Eric Wilson
September 28, 2020
I continue to bring my car to you for service because of the professional care I receive from Nick, my service writer. He always puts my mind at ease and makes sure my car continues to run smoothly! He has the professional care I receive from Nick, my service writer. He always puts my mind at ease and makes sure my car continues to run smoothly! He has been helping me for five years, and when I buy another Lexus from you, it will be because of Nick! I thought you should know. He always gives me five star service!! More
by KATHYBENSE
Employees Worked With
September 28, 2020
I love this dealership. Been going here for 18 years. All the service people from day 1 has been professional and friendly. I just wish my next car could be electric from this company. the service people from day 1 has been professional and friendly. I just wish my next car could be electric from this company. More
by BJEWWATERS
Employees Worked With
Brandy Joseph
September 28, 2020
I was told an appointment would be set up for inspection and no one has contacted me after 3 weeks. We also haven't received our warranty packet which we were told would come in the mail. and no one has contacted me after 3 weeks. We also haven't received our warranty packet which we were told would come in the mail. More
by HOUSEPREWITT
Employees Worked With
September 28, 2020
My first service experience was pain free. It was smooth Eric was nice and sweet. There was no delay in Saturday due to the loaner car. Can absolutely say it was a seamless transition. I love the professi Eric was nice and sweet. There was no delay in Saturday due to the loaner car. Can absolutely say it was a seamless transition. I love the professionalism! More
by Happy Lexus Owner
Employees Worked With
Eric P.
September 28, 2020
Great services and cuality attitude every pearson took time for al the help i needed will recovered friend and family the Sacramento Lexus dealer for services time for al the help i needed will recovered friend and family the Sacramento Lexus dealer for services More
by GFONSECA1960
Employees Worked With
September 28, 2020
It was a pleasant visit, I was taken care of in a professional matter. I was informed about what needs to be done with my car to keep it updated Thank you all professional matter. I was informed about what needs to be done with my car to keep it updated Thank you all More
by KATALINVITALE
Employees Worked With
September 27, 2020
I have been a Lexus customer since 2002 when I purchased my first Lexus ES300, the prices have gone up and service gone down. I will not purchase nor recommend anyone else a Lexus. my first Lexus ES300, the prices have gone up and service gone down. I will not purchase nor recommend anyone else a Lexus. More
by MSYSHEPARD
Employees Worked With
Other Employees :
Brandy Joseph, Mike Huttleston, Joe Burton, Mike Huttleston, Ryan Hansen, Eric Foltz
September 25, 2020
Performed the maintenance in a timely manner. In fact, it took less time than had been anticipated. I appreciate the attention to detail. I also appreciate the quality customer service. took less time than had been anticipated. I appreciate the attention to detail. I also appreciate the quality customer service. More
by RLopez
Employees Worked With
Mike Huttleston
