Lexus of Sacramento

Process for getting my car in and out for work the dealership was covering was nice and easy. One item wasn't ready so I'll have to go back again, and Brandy kept me well informed. Nice team. dealership was covering was nice and easy. One item wasn't ready so I'll have to go back again, and Brandy kept me well informed. Nice team. More

Dropping car off went quickly. Service rep was friendly. Car done in timely manner. Pick up done smoothly. Overall I was very satisfied but thought.price for what was done excessive Car done in timely manner. Pick up done smoothly. Overall I was very satisfied but thought.price for what was done excessive More

I bought my first Lexus many years ago, from Lexus of Sacramento. I came back last year to buy my wife an ES350 from Jerod. It was a great experience. So I came back again last week to buy my third Le Sacramento. I came back last year to buy my wife an ES350 from Jerod. It was a great experience. So I came back again last week to buy my third Lexus from Lexus of Sacramento. I have purchased many cars in the intervening years and this is the only time I felt comfortable coming back to a dealership a third time and a particular sales person a second time. I've always had a great experience and great customer service from the sales department and the service department. Jerod went above and beyond and I have no doubt I will buy my next car from him as well. More

Excellent service and care! Eric was very courteous and friendly! Keep me informed of process and answered all my questions to my satisfaction! Great job! friendly! Keep me informed of process and answered all my questions to my satisfaction! Great job! More

I received fantastic service! Eric Pantonja has been great to work with. There is always wonderful communication and he gives me a heads up when timelines change. great to work with. There is always wonderful communication and he gives me a heads up when timelines change. More

Nick Cruz has been or service associate for >6 years. We recently purchased a new RX (2020) two weeks ago. However, the dealership needed to install roof rails and illuminated door sills as part of the pur recently purchased a new RX (2020) two weeks ago. However, the dealership needed to install roof rails and illuminated door sills as part of the purchase. We also wanted the car perma-plated along with some other new-car feature modifications. He surprised us by getting the services completed well ahead of schedule. Nick’s been awesome and still remains the epitome of service professionals!!! More

Excellent customer support. I took advantage of Lexus deal arranged Lyft to do errands while my car was being serviced - what a great thing to do for customers! deal arranged Lyft to do errands while my car was being serviced - what a great thing to do for customers! More

I have been shopping for a 2018 RC 300 For a while and came across the one at your dealership is was 6500 more than the other ones from CarMax, shift and carvana. It was a present for my wife so I wanted came across the one at your dealership is was 6500 more than the other ones from CarMax, shift and carvana. It was a present for my wife so I wanted her to test drive it before we pulled the trigger. When we got to the dealership Robert's customer service, poise and sales pitch helped me spend the extra money for quality of car we were getting. More

Helpful, friendly and efficient team at Lexus of Sac. Thank you to Jerod Horsh for making the process painless and simple, couldn’t be happier. Thank you to Jerod Horsh for making the process painless and simple, couldn’t be happier. More

Excellent customer service. Took care of me when I brought in my IS 350 in for maintenance. Once my car was done it looked like how I first saw it and purchased it. Best dealership hands down! brought in my IS 350 in for maintenance. Once my car was done it looked like how I first saw it and purchased it. Best dealership hands down! More