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Lexus of Sacramento
Sacramento, CA
2,992 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 2,992 reviews
October 02, 2020
The only reason I come to this location because of Brandy Joseph. She’s always helpful and very professional. Service department damaged my car paint. Need to be more careful with customers cars. I have bee Joseph. She’s always helpful and very professional. Service department damaged my car paint. Need to be more careful with customers cars. I have been a customer for 12 years with my IS and LS and for the last two events haven’t been pleased. Please be more careful because it’s very disappointing to see your own car being damaged by your own dealership. More
by CHANN8
Verified CustomerEmployees Worked With
Brandy Joseph
October 02, 2020
Almost always a pleasant experience. The exception is when you hear your car is Ill or will be in the very near future. Otherwise, it’s is always pleasant. when you hear your car is Ill or will be in the very near future. Otherwise, it’s is always pleasant. More
by NANCY.REYNOLDS911
Employees Worked With
Other Employees :
Mike Huttleston, Mike Huttleston, Eric Foltz
October 01, 2020
I have always been treated very well when I've had service requirements for my 2005 Lexus. Yes, its old, but it rides like a dream thanks to Nick Cruz and his help with my service needs. service requirements for my 2005 Lexus. Yes, its old, but it rides like a dream thanks to Nick Cruz and his help with my service needs. More
by MARYSMUM
Employees Worked With
October 01, 2020
Thanks Christina Carson for your continued assistance with my 2007 Lexus IS. Appreciate having you for all these years; nice to have consistency and understanding of me and my vehicle. with my 2007 Lexus IS. Appreciate having you for all these years; nice to have consistency and understanding of me and my vehicle. More
by MISSYMASUDA
Employees Worked With
October 01, 2020
First time coming here and did not know what to expect. We received excellent service from Eric and he was able to help up with our vehicle service. We received excellent service from Eric and he was able to help up with our vehicle service. More
by MARC.LEON3
Employees Worked With
Eric Pantoja
October 01, 2020
Lexus of Sacramento always gives excellent friendly service! Brandy’s been my service person for a number of years. She is the best and really knows the car’s inside and out. Thank you. service! Brandy’s been my service person for a number of years. She is the best and really knows the car’s inside and out. Thank you. More
by GRENPEP
Employees Worked With
Brandy Joseph
October 01, 2020
This review’s for the person that’s well deserved as went “above & beyond, as well as apathaized the ordeal to resolve my “frustrated experience”! “above & beyond, as well as apathaized the ordeal to resolve my “frustrated experience”! More
by RICHARDS.WXYZ
Employees Worked With
October 01, 2020
Eric Pantoja is a excellent Service Advisor!Thank you Eric Pantoja is a excellent Service Advisor! Thank you This is a another nice man who brought me my car Rental car women was nice too Thank yo Eric Pantoja is a excellent Service Advisor! Thank you This is a another nice man who brought me my car Rental car women was nice too Thank you More
by Edith Sanchez
Employees Worked With
Eric Pantoja Service Advisor
October 01, 2020
Eric Pantoja excellent Service AdvisorI trust this Eric Pantoja excellent Service Advisor I trust this company. Hopefully buy a car some day. Everyone was nice to me. Very clean place and neat place Eric Pantoja excellent Service Advisor I trust this company. Hopefully buy a car some day. Everyone was nice to me. Very clean place and neat place More
by Edith Sanchez
Employees Worked With
Eric Pantoja Service Advisor
October 01, 2020
Christina did a wonderful job reconnecting my iPhone to the car. Everything else went just fine. Unlike the other three visits this summer I had when they replace the fuel pump and gauge 3 times after the the car. Everything else went just fine. Unlike the other three visits this summer I had when they replace the fuel pump and gauge 3 times after the recall. More
by PKISHIDA
