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Lexus of Sacramento
Sacramento, CA
2,992 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 2,992 reviews
October 02, 2020
Brandy Joseph in the service department is excellent!!!! Very Convenient service appointments and clean loaner cars. Excellent service, pricing and the overall staff is great! Very Convenient service appointments and clean loaner cars. Excellent service, pricing and the overall staff is great! More
by ANNE8
Verified CustomerEmployees Worked With
Brandy Joseph
October 02, 2020
Brandy keeps on top of everything. I can tell you for sure that my service experience has improved since she became my service representative. I always know where things stand instead of being left gues sure that my service experience has improved since she became my service representative. I always know where things stand instead of being left guessing. Thanks Brandy. More
by RHILZER
Employees Worked With
Brandy Joseph
October 02, 2020
Very much enjoyed working with service advisor Mike. Work was completed at the promised time. I just wished that when I brought up my brake issue with another service advisor a year ago, that it was Work was completed at the promised time. I just wished that when I brought up my brake issue with another service advisor a year ago, that it was taken care of at that time. Thank you. More
by Michael Morgan
Employees Worked With
Mike Huttleston
October 02, 2020
Our sales guy was very nice and fair. I would recommend everyone to buy from Oscar. He was very patient and made sure that our demands were met. everyone to buy from Oscar. He was very patient and made sure that our demands were met. More
by GADDIELGARCIA
October 02, 2020
we've been to your dealership for almost 20 years and we've never had a bad experience. Although I worked with everyone in service and then some, they are all top rated... we've never had a bad experience. Although I worked with everyone in service and then some, they are all top rated... More
by John
Employees Worked With
October 02, 2020
Love that they give you a car to use and will wash your car too Also helpful solving issues. Clean show room and waiting areas car too Also helpful solving issues. Clean show room and waiting areas More
by WROSENBERG0
October 02, 2020
Lexus of Sacramento gave me immediate attention when I arrived for my appointment. I was waited on promply and was given an estimate of how much my repair would cost. Afterwards, they provided me with a l arrived for my appointment. I was waited on promply and was given an estimate of how much my repair would cost. Afterwards, they provided me with a loaner vehicle to use until my car was repaired. It was good service. More
by GRADY.MCNEAL
Employees Worked With
October 02, 2020
Eric Pantoja & Eric Foltz are excellent advisors. They are both prompt, detailed and customer oriented. I dealt with others in the service department and I hope keep Eric P and Eric F for servicing. Good are both prompt, detailed and customer oriented. I dealt with others in the service department and I hope keep Eric P and Eric F for servicing. Good service after the purchase is the one of the main reason I buy a vehicle. More
by DANWOOD
Employees Worked With
Eric Pantoja, Eric Foltz
October 02, 2020
Good service, friendly and professional. Last time I do service with Nick Cruz As my service advisor he is very specific what is the problem and I get my car on time. Happy and no problem at all. service with Nick Cruz As my service advisor he is very specific what is the problem and I get my car on time. Happy and no problem at all. More
by ROMYRNA1982
October 02, 2020
Wow! Where do I start. I bought a 2019 GMC Sierra and was only given 1 key! 1 key! Expected more from Lexus. Used or not 2 keys should have been a minimum for a 60k truck! Not to mention calling and leaving only given 1 key! 1 key! Expected more from Lexus. Used or not 2 keys should have been a minimum for a 60k truck! Not to mention calling and leaving messages for over a week and not getting a single call back! More
by LADYCORTEZ1987
