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Lexus of Sacramento

Sacramento, CA

4.7
2,992 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 2,992 reviews

October 08, 2020

The service department is great, I have been working with Christina since I bought my Lexus, she keeps everything up to date. I appreciate her personized service. More

by YEEAR2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Lexus of Sacramento responded

Thank you for reviewing your recent visit with our Lexus of Sacramento team. It's wonderful to hear that Christina consistently provides you with great service. We look forward to working with you next time!

October 07, 2020

Great service and staff. No issues, everything was easy. I always enjoy this dealership, and recommend it to all my friends interested in purchasing a new vehicle. More

by JWENGER15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2020 -

Lexus of Sacramento responded

Thank you for your confidence in Lexus of Sacramento. Our team is proud to have earned your business and we look forward to working with you next time. Until then, enjoy your vehicle!

October 07, 2020

Lexus of Sacramento is the Best in the Industry. I'm always treated like family. When I need anything for my vehicle, Lexus of Sacramento takes care of me and my vehicle. They are a cut above the rest More

by NIKE0023.AW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay And Steve in parts are super knowledgeable.
Oct 07, 2020 -

Lexus of Sacramento responded

Thank you for sharing your feedback. For you to say that Lexus of Sacramento is the best dealership that you've worked with truly made our day. We're glad to hear that Nick always impresses you during your visits and we are proud to have earned your continued support. Hope to see you next time!

October 07, 2020

Lexus of Sacramento provides excellent customer service. Mike Huttleston is my service representative and he is always personable and professional. All the staff that have assisted me (Lyft service and ch More

by PATTI-JO.DICKINSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
Oct 07, 2020 -

Lexus of Sacramento responded

Hi Patti - thank you for reviewing Lexus of Sacramento! We're pleased to hear that Mike continues to impress you during your service visits. It is a privilege to have earned your support and our team looks forward to working with you next time!

October 07, 2020

Always fast, friendly service. Customer service is stellar. Lobby is always clean and fully stocked with water, coffee or tea. Great location. Thank you, Lexus. More

by WAKEFIELDTRAVEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandy Joseph, Joe Burton
Oct 07, 2020 -

Lexus of Sacramento responded

We appreciate the five-star review! It is great to hear that you are so confident in the Lexus of Sacramento team. We appreciate your business and hope to work with you again down the road!

October 07, 2020

Overall the service was friendly and smooth. Two ladies contacted me before the service to add service recalls to the regular maintenance. Eric Pantoja was courteous and professional. More

by RCHEN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Pantoja, Eric Foltz
Oct 07, 2020 -

Lexus of Sacramento responded

Thank you for trusting Lexus of Sacramento to get the job done. I am pleased to hear that Eric provided you with the friendly and professional service that we strive to offer our guests. We look forward to taking care of you next time!

October 07, 2020

Nick always takes good care of me and makes sure everything is done right. This is a big reason this is our 6th car from Lexus Sacramento More

by WRFIREGODDESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2020 -

Lexus of Sacramento responded

Thank you for your loyalty to Lexus of Sacramento. We're thrilled to hear that Nick continues to impress you by providing great service!

October 07, 2020

I like the excellent service snd availability of a loaner car.I thought that the test room needed some attention.. waiting room could use some updated magazines. More

by SUSAN31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandy Joseph, Mike Huttleston, Ryan Hansen
Oct 07, 2020 -

Lexus of Sacramento responded

Thank you for taking the time to review us, Susan! We value our customers and truly appreciate you taking the time to share your feedback. We are wishing you safe travels and hope to earn your business again down the road! - The Lexus of Sacramento team

October 07, 2020

Extremely pleased with the outstanding service I receive at Lexus of Sacramento. Christina continues to amaze me with her outstanding skills and service. Lexus of Sacramento is fortunate to employ her. L More

by LCBULLARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Lexus of Sacramento responded

Thank you for the review! It was our pleasure to assist you here at Lexus of Sacramento, and we will certainly let Christina know that you appreciate her help. We look forward to your next visit!

October 06, 2020

I have always been pleased with the service that I have received at this Lexus dealership. Staff is always both friendly and accommodating. A great place! More

by INA02949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandy Joseph, Mike Huttleston, Eric Foltz
Oct 06, 2020 -

Lexus of Sacramento responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Sacramento. Please don't hesitate to reach out if you need anything else. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

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