Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Sacramento
Sacramento, CA
2,996 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,996 reviews
March 30, 2025
Very nice and helpful. Easy to make an appointment and get the right information. Good service. Easy to make an appointment and get the right information. Good service. More
by Romi Horja
March 25, 2025
They have a smooth friendly team that work together to make the experience pleasant. My new car was waiting for me when I got there and in less than two hours I was on the freeway on my way home in my ne make the experience pleasant. My new car was waiting for me when I got there and in less than two hours I was on the freeway on my way home in my new red car. More
by Sierra
Employees Worked With
Carlos, Kyle
March 22, 2025
Christina in service is great taking care of my Lexus service needs. She wrote down all my paperwork quick. She informed me about what was done to my Lexus. All my services done there was quick and not h service needs. She wrote down all my paperwork quick. She informed me about what was done to my Lexus. All my services done there was quick and not have to wait long. You can depend on her telling you what you vehicle needs and not selling you extra stuff not needed More
by ksinn13
Employees Worked With
March 21, 2025
No hassle buying experience. Treated us well. Purchased vehicle was clean. Ready to go and a full tank of gas. Treated us well. Purchased vehicle was clean. Ready to go and a full tank of gas. More
by mordy123
Employees Worked With
March 10, 2025
Homer was really helpful and knowledgeable. I look forward to coming back and getting service again I look forward to coming back and getting service again More
by Boyet Castaneda
Employees Worked With
February 27, 2025
low interests good serve good price I will come again and next car also first choose and next car also first choose More
by dufamily_123
Employees Worked With
February 15, 2025
I was disappointed in one aspect of my service appointment. When the car was being checked in, I pointed out to Gus that I had accidentally scraped the garage door frame when backing the car out. appointment. When the car was being checked in, I pointed out to Gus that I had accidentally scraped the garage door frame when backing the car out. Gus assured me that the white paint on the left front fender would be buffed out. It wasn’t done, and no mention of it not being done was made when I picked the car up. Also, I noticed on my drive home, there was a slight roughness in the engine at lower speed. Don’t really know what that was, but it was not mentioned in the report. Other than that everything seemed OK. More
by Rosalie
Employees Worked With
February 14, 2025
Excellent service! Technician Basel was courteous, friendly, professional and went out of his way to explain the service and go over the results. Scheduling was promp Technician Basel was courteous, friendly, professional and went out of his way to explain the service and go over the results. Scheduling was prompt and on time, and Basel took the time to listen and let me know my car’s service was important. More
by tayoung714
Employees Worked With
February 12, 2025
I was treated with the utmost disrespect, and I didn’t appreciate it not one bit appreciate it not one bit More
by Broader.detail-5a@icloud.com
Employees Worked With
February 07, 2025
Always a great experience at Lexus of Sacramento. My advisor Christina Carson is wonderful and is beyond professional. She was able to help me and answer any questions I had. My advisor Christina Carson is wonderful and is beyond professional. She was able to help me and answer any questions I had. More
by bryan_2o9
Employees Worked With
