Lexus of Sacramento

Raz was wonderful to work with. He had everything ready for me as I was on a tight schedule and he provided all that I asked for. He was responsive and took the time to answer all m He had everything ready for me as I was on a tight schedule and he provided all that I asked for. He was responsive and took the time to answer all my questions. I will definitely come back to work with him on my next Lexus! More

Exceptional Service Every Time at Lexus of Sacramento I recently had my 5,000-mile service done at Lexus of Sacramento on Fulton, and once again, I left extremely happy with my experience. Sacramento I recently had my 5,000-mile service done at Lexus of Sacramento on Fulton, and once again, I left extremely happy with my experience. V was my service advisor, and he went above and beyond to make sure everything was taken care of. What I appreciate most is the level of trust and safety I feel every time I visit. As a woman, it can sometimes be intimidating to handle car service alone, but at this dealership I always feel completely comfortable. V took the time to explain the entire service in detail and answered every question I had until I felt confident and clear about the work being done. The quality of service here is consistently top-tier. When I drove away, I felt safe, reassured, and grateful for the professionalism and care I received. It’s rare these days to find a dealership where you truly feel valued, respected, and looked after — and Lexus of Sacramento delivers that every single time. Thank you, V, and the entire team, for another great experience. I highly recommend this dealership for anyone looking for service they can genuinely trust. More

Tax was a very good person helped us in every way till the end of the delivery of car the end of the delivery of car More

Robert was exceptional from start to finish…highly recommend him to make your new car happen! recommend him to make your new car happen! More

I recently purchased an RX350h from Lexus of Sacramento, and the entire experience was exceptional. From the moment I walked in, every employee I encountered was genuinely helpful and welcoming. The process and the entire experience was exceptional. From the moment I walked in, every employee I encountered was genuinely helpful and welcoming. The process was smooth, transparent, and completely free of surprises. A special thank you to my salesperson, Bryon Burdette, who went above and beyond to make sure I felt confident and informed every step of the way. His professionalism, knowledge, and friendly approach made the experience even better. It’s clear he truly cares about his customers. I can’t recommend Lexus of Sacramento—and Bryon—enough. If you’re looking for top-tier service and a team that truly puts the customer first, this is the place to go. More

Excellent customer service. Basel is an excellent service advisor. He’s very accommodating and helpful. I’m very satisfied. Highly recommended. Basel is an excellent service advisor. He’s very accommodating and helpful. I’m very satisfied. Highly recommended. More

As usual, had a great experience at Lexus of Sacramento! My service advisor, Tracey Cach provided great service as usual! My service advisor, Tracey Cach provided great service as usual! More

I have been a Lexus customer for 12 years and have not have any problems until i reached 120K. service. Thereafter, they flag everything that could be wrong w/ your car to upsell their services. They foll have any problems until i reached 120K. service. Thereafter, they flag everything that could be wrong w/ your car to upsell their services. They follow up with a report and video to inform you that your car is in danger even though a lot of the identified items are not substantiated. I basically paid over $2K for a spark plug change and visual/preventative inspection, which seems pretty costly! This cost does.not include the oil change and tire rotation that I already had done. I will now seek an independent service provider that came highly recommended to determine if my car really needs a new radiator vs. a cap gasket, shock absorbers (even though my car is not bouncing around), etc. Wished I had done this before, but I trusted Lexus so I didn’t think about it. This business model needs to change to gain the customer’s trust and long-term loyalty. On the other hand, Lexus did an excellent job on my car detail although, they missed the passenger side handle section, interior ceiling, and trunk shade. More

I really enjoyed Shame at Lexus. Even though I made a mistake on my appointment she was very kind and personable with me and she made me feel welcomed. The service was excellent. Even though I made a mistake on my appointment she was very kind and personable with me and she made me feel welcomed. The service was excellent. I have been to this Lexus dealership the last 2 years and I always feel welcome. Thank you Pham for being who you are a very kind and helpful person. I look for to doing business in the future with you. More