Lexus of Riverside

After a long time being there I decided to lease their electric SUV. All paperwork was signed but the contract was via electronic signature which was not showed to me. The finance person Jake had me sign electric SUV. All paperwork was signed but the contract was via electronic signature which was not showed to me. The finance person Jake had me sign the contract electronically (I did not know I was signing the contract) he printed the papers, folded them and placed them in an envelope. The next day I had realized I had not seen the contract and wanted to see the price of the residual. It was extremely high considering I traded my car and was given a $15,000 trade in value. I expected the residual to be less and if not my monthly payment. I was very upset, I emailed my salesman Eric, he said he couldn’t help me to speak to Jake. When I spoke to Jake all he kept responding was, “you signed the contract”. I was devastated knowing I had been ripped off. I called the general manager, he gave me the same respond as Jake. I encourage you to do your homework prior to going to Lexus Riverside and assure you see the contract. I’ve purchased and leased other cars in the past from BMW, Ford, and Honda. This had never happened to me before. I will not be returning there. More

Very friendly Very accommodating Tremedous patience in explaining from the features of the car to the financial aspect Empathetic explaining from the features of the car to the financial aspect Empathetic More

Lexus of Riverside make you feel important and help with anything to accomplish your needs, personal very efficient!! anything to accomplish your needs, personal very efficient!! More

Elva is very friendly and honest. I will definitely come back because of her for future vehicle purchase. I will definitely come back because of her for future vehicle purchase. More

I had a great experience at the dealership. The team were awesome and professional. Wendell, Henry , and Lisa they all treated my wife and I great. The team were awesome and professional. Wendell, Henry , and Lisa they all treated my wife and I great. More

Mr. Jerome thank you for your wonderful service. Thank you for your help. I am so happy and pleased 😀 you for your help. I am so happy and pleased 😀 More

Eric Zhang Internet Sales Manager for the Lexus of Riverside. The only one who had responded to the TrueCar from the Navy federal. The Lexus of Riverside had offer me the best deal. I had contacted al Riverside. The only one who had responded to the TrueCar from the Navy federal. The Lexus of Riverside had offer me the best deal. I had contacted all the Lexus dealers in and around San Diego and no one match with Eric offered. Eric done a great job, and He got the vehicle that I like (White/Sepia). Even though He got the most expensive packages, and I like a cheaper one. But He came up with a great deal that I can not resist. So we drove up with a terrible traffic jam and got the GX460. Thanks so much Eric and very much appreciated. More

Wendell was very polite, knowledgeable, and transparent. Smooth transaction was appreciated. Will refer friends and family. Smooth transaction was appreciated. Will refer friends and family. More

Riverside Lexus gave us good service all around, from sal in sales to Jake in Financing. I’m very happy with my purchase. in sales to Jake in Financing. I’m very happy with my purchase. More

Jerome gave us outstanding service. There was never any forceful pushing. He was both helpful and patient. He made car buying pleasant. The finance person was pleasant also. There was never any forceful pushing. He was both helpful and patient. He made car buying pleasant. The finance person was pleasant also. More