Lexus of Riverside

First time new car The wife and I stopped just to take a look around. The salesman (Mel) greeted us and was friendly and helpful. The wife ended up selecting a vehicle The wife and I stopped just to take a look around. The salesman (Mel) greeted us and was friendly and helpful. The wife ended up selecting a vehicle she liked, although not the color she first wanted. The process was quite long but eventually completed the process. We live long distance away from the dealership and the wife being an inexperienced driver, combined with the time of night, Mel quickly volunteered to deliver the vehicle without any issues. The vehicle drives like a dream and the wife loves it. More

Rocky experience from the beginning I had a rocky experience with this dealership from the beginning when I test drove my now IS 250 I felt like the car was pulling to the right I fig I had a rocky experience with this dealership from the beginning when I test drove my now IS 250 I felt like the car was pulling to the right I figured it was an alignment issue. Keep in mind also that when I went to go look at my vehicle it was late at night and their service and it was already closed so my vehicle was not able to be checked at that moment in time. I was told that I was going to be set up with an appointment so that my vehicle would be able to be checked I never received that Call for that appointment. Now it’s a couple months later and it’s time for my first oil change and I’m still having the same issue I advise my service advisor when I go in for my first all change that my car might need an alignment. He advises me and lets me know that my staggered tires have been installed on the same side keep in mind these are also directional tires so this would of course uneven wear. He advises me that the issue has been fixed. Couple months later I’m now going to get my second or change Approximately 6000 miles later And now I am advise that I need new tires on the same tires they had installed incorrectly they tell me that the inside of my tires are showing wires already tires only have about 12000 on them. Now I have to fork out 700 dollars for two tires in a car that I’ve had for 8 months and tired that only have 12000 miles on them. From looking at the tires there’s not even wear on them the tire wear is all on the inside which is being caused by a camber issue. When I came in for my first oil change I ask for an alignment check but that wasn’t done Because they saw the mistake that made on the tires and assumed that fix issue. Neglect from this dealerships service department no gonna cost me more money and time then it should. More

Lease turn in, new lease. Second car we have leased here. Won’t be the last. Buying new cell phones for my family is 100 times more difficult than the shopping / lease experien Second car we have leased here. Won’t be the last. Buying new cell phones for my family is 100 times more difficult than the shopping / lease experience at Lexus Of Riverside. Garth and Jake were exceptional and took care of our every request. More

I highly recommend coming here to buy your new Lexus. I purchased a new car from Lexus of Riverside. I was easily able to make my deal over the phone with the assistance of Elva and Cory. Not much back i I purchased a new car from Lexus of Riverside. I was easily able to make my deal over the phone with the assistance of Elva and Cory. Not much back in forth just straight to the point and I appreciated that. They were very helpful and made my buying experience go smoothly. When I arrived at the dealership, Al was there to show my the car, run through some details and take me on a test drive. He was very helpful. Lisa at finance assisted me with final papers and gave us information about my purchase, payments and warranties. After that I met with Don and he went through all the features in the car. He was very informative and answered all my questions about the features of my car. Everyone I met there was very helpful and knowledgeable. I live quite away from Riverside but I would definitely come back to Lexus of Riverside if I was to purchase another Lexus. More

Easy Clean Comfortable Professional From first contact (website and phone call) to final signing with finance, easy and first class. We worked with Jake Schanback, The Internet Sales Ma From first contact (website and phone call) to final signing with finance, easy and first class. We worked with Jake Schanback, The Internet Sales Managar. He could not have been better. More

My experience was excellent Our sales person was Ryan Gillespie. He was exceptional and very courteous. We got the RX 330 2011 and l love it. Our experience from beginning to Our sales person was Ryan Gillespie. He was exceptional and very courteous. We got the RX 330 2011 and l love it. Our experience from beginning to the financial dept was perfect. If you are thinking about buying a Lexus you can't go wrong at Riverside Lexis. More

Helpful and Nice Our salesman, Al, was so nice. He was very helpful in finding the car I wanted and working with our budget. I am very happy we went to this dealershi Our salesman, Al, was so nice. He was very helpful in finding the car I wanted and working with our budget. I am very happy we went to this dealership. More

Smooth and effortless experience! We went thru the Costco Auto program working with Cory Dunajski. He was very informative and prompt in responding to my inquiries. He had the car, c We went thru the Costco Auto program working with Cory Dunajski. He was very informative and prompt in responding to my inquiries. He had the car, color, options and price we were looking for before we went to the dealership. We've been looking for a while, went to several dealerships, this one was by far the most professional and knowledgeable. More

Always Fantastic! This was my second buying experience at Lexus of Riverside. My first experience I worked with Garth Reno. I told him what car I wanted, what color I This was my second buying experience at Lexus of Riverside. My first experience I worked with Garth Reno. I told him what car I wanted, what color I wanted and what payment ballpark I wanted. He came through on all requests. I purchased a 2015 Lexus IS 250 that day. I loved it so much that when then time came I contacted Garth again, and again, he met all my requests and I purchased a 2018 Lexus IS 300, not to mention how much fun I have during the process. Everyone at Lexus is very friendly and eager to please. I have also found all my servicing visits to be a good experience as well. Even if you have to leave and run errands while your car is being serviced, no problem, they will make sure your needs are met. Thank you so much Lexus of Riverside, Marilyn More

Fantastic! This was a wonderful buying experience. Jake was very helpful and pleasant to work with. It was worth the drive to this dealership. Thank you This was a wonderful buying experience. Jake was very helpful and pleasant to work with. It was worth the drive to this dealership. Thank you More