Lexus of Riverside

Professional staff; excellent service department & prices; This is an excellent dealership. The service department is the most professional staff I have ever dealt with. The store is hospital-type clean and ha This is an excellent dealership. The service department is the most professional staff I have ever dealt with. The store is hospital-type clean and has an excellent waiting room with available drinks & snacks. Their pricing is great (no hard up-selling) and reasonable prices. The service department manager was a service writer at Lexus Of Riverside before his promotion so he knows what he's doing. My service advisor is ROBERT & he is the absolutely best in explaining everything they will do. Its a 45 minute drive to the dealership from my home, but I assure you its well worth it for the work they do and the feeling of confidence you get dealing with them. Kudos to everyone at this store. Overall key words: EXCELLENT EXPERIENCE EVERYTIME! More

Service Basic service and fixed brake/router issue at no cost to me! Morgan & Mark helped me, with great customer service! This was my first time and I recomm Basic service and fixed brake/router issue at no cost to me! Morgan & Mark helped me, with great customer service! This was my first time and I recommend Riverside Lexus!! More

Great Service This is my 3rd time at this dealership and “always” great service & great maintenance information. Everyone was very professional & informative. I wou This is my 3rd time at this dealership and “always” great service & great maintenance information. Everyone was very professional & informative. I would recommend this dealership to all my family and friends. More

Regular servicing of lexus This dealership used to be great! It seems that either it’s under new ownership or new management. That changes are not efficient. If your service This dealership used to be great! It seems that either it’s under new ownership or new management. That changes are not efficient. If your service agent is not available, others just sit and watch out of their windows rather trying to step in to help. Thinking about driving that extra 30+ miles to Orange County for service next time. More

New purchase of a RX350 Lexus of Riverside, this was my first experience and Briana Galvan made it easier for us. She was a wonderful girl.. I also want to mention that this Lexus of Riverside, this was my first experience and Briana Galvan made it easier for us. She was a wonderful girl.. I also want to mention that this was the first me dealing with a female sales consultant and she nailed it.. made us feel very comfortable, and this made it easier for us to sign on the dotted line for our new car.. Thanks More

exceptional From start to finish the experience of getting my 2019 ES 350 was above all expectations. From Wasir the sales person to Ray the finance manager every From start to finish the experience of getting my 2019 ES 350 was above all expectations. From Wasir the sales person to Ray the finance manager everything was explained to me in great detail, all questions answered no matter how ridiculous my question may have been. I could not be happier with my purchase. 5 starts all the way More

Lease of 2018 Lexus RX350 Our overall experience was 5 star.. The sales rep, Waris Sadat and finance manager, Ray Rasooli, were polite, personable and professional. They both Our overall experience was 5 star.. The sales rep, Waris Sadat and finance manager, Ray Rasooli, were polite, personable and professional. They both were very knowledgeable in the varies areas discussed with each. They were experts in their position. The dealership was clean, and bright and very appealing. All staff members offered assistance, and water etc... We were there for several hours, but left very happy, satisfied and excited. My husband and I both learned quite a bit. We had leased 2 prior Highlanders and it was a good experience. But must share this experience was almost as great as driving away in our new Lexus. The dealership had the car, with our color choices and seat choice. We were pleased with the warranties available. Les and Vicki More

Lexus of Riverside: A Very Nice Dealership Lexus of Riverside is managed very well and particularly remains responsive to the clients demands for providing related services for sales and servic Lexus of Riverside is managed very well and particularly remains responsive to the clients demands for providing related services for sales and service. It provides prompt and excellent PR and has a highly knowledgeable sales and finance personnel. Samantha Seigler and Ray Rasooli who served as sales and finance managers during our visit, were courteous and well informed about their professions. Jacob Schanback also helped and accompanied us during a test drive. He is also very well informed about the new cars' technology as well as the sales process. More

Satisfied customer! Mark Watanabe, provided excellent customer service: he was friendly, he was professional, listened to my concerns, was honest, thoroughly explained to Mark Watanabe, provided excellent customer service: he was friendly, he was professional, listened to my concerns, was honest, thoroughly explained to me the process & what will be done, he was patient, and he answed all my questions! More

Lexus is the Best! Robert in CS is wonderful, kind and always knows what I’m talking about! I will always service and buy my card from Lexus of Riverside. They always ha Robert in CS is wonderful, kind and always knows what I’m talking about! I will always service and buy my card from Lexus of Riverside. They always have a rental car for me at no extra charge. The Salesmen make you feel so comfortable, ever in a rush to push a car down your throat, they are patient and a joy to work with. More