
Lexus of Riverside
Riverside, CA
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627 Reviews of Lexus of Riverside
Great trade in on my Lexus towards great priced RX! Best experience I have ever had at a dealership! Everything went like clockwork and I was in and out in no time. From sales to finance department everyo experience I have ever had at a dealership! Everything went like clockwork and I was in and out in no time. From sales to finance department everyone was professional and very nice! They are now my go to dealer! More
My recent experience purchasing a 2021 LC500 convertible at Lexus of Riverside was extraordinarily pleasant. I had a 2018 LC500 model to trade in on a Sunday afternoon, and discovered online that Lexus o at Lexus of Riverside was extraordinarily pleasant. I had a 2018 LC500 model to trade in on a Sunday afternoon, and discovered online that Lexus of Riverside had the new LC500 convertible model I had been looking for. I sent them an email requesting information and received a very rapid response. After agreeing to a sales price on the new car I sent them photos of my existing car so we could agree to a trade in value. We were able to quickly and easily negotiate a final deal. All this was accomplished quickly and with none of the sales nonsense that so frequently accompanies shopping for a new car. My sales consultant, Wendell (“Dell”) Velandres, was professional, knowledgeable, efficient and friendly. He was also a good listener and that helped make the process incredibly easy. Another individual named John whose last name I did not get, also participated in finalizing the deal and he, like Dell, was a very competent professional. I’m an experienced car buyer (at least 30 over the years and counting) and was recognized and treated as such by both Dell and John. I had no cause for concern about safety due to the virus – after putting together all the paperwork, Dell delivered the new car to my home and picked up my trade-in. With all wearing masks we completed my end of the paperwork in my driveway using my trade in as a desk top. (Dell was accompanied by an associate whose name escapes me but who was also very professional, knowledgeable and friendly). The whole drop off and paperwork signing was done in a socially distanced manner in 20 or so minutes. Overall I found all staff at Lexus of Riverside to be cordial, professional, and efficient, which resulted in a very smooth transaction. Start to finish the whole experience was a good one. I highly recommend this dealership for your next Lexus purchase! More
Waris Sadat was our sales consultant. He took over for sales associate that set the appointment up, but was not working early. We drove from the Palm Springs area. Waris was friendly and made sure we knew sales associate that set the appointment up, but was not working early. We drove from the Palm Springs area. Waris was friendly and made sure we knew that he was going to be working with us. Waris was professional and knowledgeable about the changes made to the Lexus 350 IS body. I enjoyed working with Jake Schanback, finance manager. He was knowledgeable about your products, but not pushy. More
I had the best experience at Lexus of Riverside. Miguel went above and beyond to work with me. He was not pushy. He was respectful. He was humble and grateful. I can’t say enough good things. The finance e went above and beyond to work with me. He was not pushy. He was respectful. He was humble and grateful. I can’t say enough good things. The finance experience was seemless. I’m very pleased and glad to give my business here. I will be coming back and referring my friends! More
I recently assisted my retired parents in purchasing a new 2021 RX350 at Lexus of Riverside. Our consultant was Alejandro Montiel, or Alex as he preferred to be called. Alex was PHENOMENAL. Doing a bit of new 2021 RX350 at Lexus of Riverside. Our consultant was Alejandro Montiel, or Alex as he preferred to be called. Alex was PHENOMENAL. Doing a bit of online shopping before hand, we saw that there were great deals being offered by Lexus. We called the location and spoke with Alex. I was clear about the budget, the offers we were interested in, and the type of vehicle. He set us up an appointment that day, had the vehicles ready to be viewed once we arrived, and was extremely professional and kind throughout the visit. Having purchased numerous vehicles in the past, I was impressed by how quickly the process was. In regards to safety measures because of COVID, the location felt extremely clean/sanitized and the staff were performing great hygiene practices. This was paramount to me, as both my parents have underlying health conditions. Overall, from arriving to the dealership, looking at the vehicles, test driving, paperwork/financing, and leaving with the the perfect RX, the process took less than two hours. I appreciated their efficiency. Lastly, I can’t thank Alex enough for how thorough he was with everything, from paperwork to explaining the car features. Looking forward to referring him to friends and family for future Lexus purchases! More
We started at the Audi dealership and we were convinced that was the car that we wanted. When we arrived we waited for about 15 minutes before anyone approached us even though we had an appointment. The sa that was the car that we wanted. When we arrived we waited for about 15 minutes before anyone approached us even though we had an appointment. The sales rep acted as we were a bother and was not able to answer any of the questions that we asked regarding the vehicles we were interested in other than the price. We were there for a total of 25 minutes and walked away. We walked over to Lexus and what a difference!!!! As soon as we parked our car and got out we were met by Abdel. He was fantastic! He asked what we were looking for and offered helpful information about the vehicles we were interested in. We test drove two vehicles and we ended purchasing the 350rx F Sport. Abdel worked hard to get us the best deal on our car. He listened to what we needed and made recommendations on what would work best for us. He was fantastic!!!! Customer service was on point. Lisa the financial manager was also fantastic. Thank you Lexus of Riverside for providing exceptional customer service!!!!! More
I have gotten cars through Elva at Lexus if Riverside before. On all occasions, it has proved to be a wonderful experience. They are honest, professional and do their best to give you the best deal possi before. On all occasions, it has proved to be a wonderful experience. They are honest, professional and do their best to give you the best deal possible. The man, Armando Tenreiro who delivered the Carr Was patient and explained everything. More
I just purchased my NEW CAR from LEXUS OF RIVERSIDE(( 2021 ES 350 )) My salesmen JEROME BAZILLE is the best he took his time & made sure I was completely satisfied with my purchase I was so undecided on 2021 ES 350 )) My salesmen JEROME BAZILLE is the best he took his time & made sure I was completely satisfied with my purchase I was so undecided on which one I really wanted & he was patient & made sure to answer all my questions & got me a great deal👏🏽So Kudos to the team at** Lexus of Riverside** They get it done👍🏽 More