Lexus of Portland

Brought my 2019 RX 450h in for regular interval service. As always, the planned service was explained fully to me, and I was asked if I needed anything else. The service itself was performed in a timely ma As always, the planned service was explained fully to me, and I was asked if I needed anything else. The service itself was performed in a timely manner. (I did have time to visit the sales department, where I met with Yasu and started the process of upgrading to a new vehicle.) Then after a brief wait in the waiting area, Garrett informed me my car was ready, and I was on my way home. I've come to expect this level of service from Kuni Lexus. More

This dealership has it completely dialed in. I had an emergency and a scheduled service combined they got me in IMMEDIATELY, resolved all issues, kept informed, could have been painful they mak I had an emergency and a scheduled service combined they got me in IMMEDIATELY, resolved all issues, kept informed, could have been painful they make the entire experience a pleasure. Top to bottom customer orientation, Summer Helms is awesome as a coordinator! More

Everyone I dealt with there was terrific especially the salesman I worked with, Daniel Garvin. Highly recommend!! salesman I worked with, Daniel Garvin. Highly recommend!! More

Overall, I love the Lexus of Portland service experience and I prefer to have all my Lexus work done there ... BUT ... the cost of the most of the common services (oil change, new tires, four wheel alignmen and I prefer to have all my Lexus work done there ... BUT ... the cost of the most of the common services (oil change, new tires, four wheel alignment, brake job, cabin/engine air filters, etc ... are MUCH higher at Lexus of Portland than at other local competitors ... making it somewhat of a deterrent to have ALL my service done with Lexus of Portland. More

Outstanding and professional customer service for my 2016 ES350 at Lexus of Portland. My car was finished ahead of schedule and the service department kept me informed of the status of my vehicle during the ES350 at Lexus of Portland. My car was finished ahead of schedule and the service department kept me informed of the status of my vehicle during the entire process. More

Love my Lexus ! ! Thank you awesome service DON SMITH THANK YOU !! Professional Awesome kind thank you ! A big thank you to ALL THE STAFF!! Keep on loving my LEXUS! ! Thank you awesome service DON SMITH THANK YOU !! Professional Awesome kind thank you ! A big thank you to ALL THE STAFF!! Keep on loving my LEXUS!! More

Excellent dealer. I have bought 3 cars from this dealership and have always had them service my autos. They are attentive and have always taken excellent care of my I have bought 3 cars from this dealership and have always had them service my autos. They are attentive and have always taken excellent care of my car. More

I dealt with Brian Lachenmeier and he was one of the best customer service individuals I've ever dealt with! He was thorough, used plain English when explaining, and walked with me to where I needed to go wh customer service individuals I've ever dealt with! He was thorough, used plain English when explaining, and walked with me to where I needed to go while waiting. Although the waiting room was a temporary area for now, it had plenty of beverages and donuts. Thank you, I appreciated owning a Lexus when I am taken care of so well. More

Excellent professional and personable service in all regards. 10/10. I plan to recommend Lexus of Portland to friends and family in the future. regards. 10/10. I plan to recommend Lexus of Portland to friends and family in the future. More

Lexus dealership at Beaverton is amazing. I will always have a lexus and use this dealership. I will always have a lexus and use this dealership. More