Lexus of Portland

I have purchased many family vehicles from this dealership over the past 12 years. I have always dealt with the same excellent salesperson, Ed Kantola. I have NEVER been pressured,treated badly n dealership over the past 12 years. I have always dealt with the same excellent salesperson, Ed Kantola. I have NEVER been pressured,treated badly nor given poor service. The entire organization appears to want to help you have the most pleasant experience capable whether when purchasing or having work done on my vehicle. I have often recommended this dealership to my friends and family and will continue do so. I have NO hesitation in saying that this is an EXCELLENT place to do business! More

My 2002 Lexus was getting to the point of needing several expensive service related items. My husband and I decided to look at a new car. I have adored my Lexus and did spend some time considering other ca expensive service related items. My husband and I decided to look at a new car. I have adored my Lexus and did spend some time considering other cars to replace this car. I realized that I was always comparing every car I saw to a Lexus and none compared. Looking at a new Lexus was depressing as they were very expensive and not a great deal different from the one I owned. That brought me to considering a pre-owned car. What a delight it was to find a 2009 Lexus that fit the bill completely. Tuan was very helpful and showed us other used Lexus cars as well, we felt he was very knowledgable about Lexus cars and translated things I did not understand with endless patients. Everyone at Lexus of Portland has been incredibly professional and a pleasure to work with. This includes the service department wbich is often the weak place in many dealerships. Not this one at all. Thumbs up all the way around! More

I was trying to change cars for economy sake and when I walked into the dealership, I asked for Ed - (due to previous pleasant experience) Ed isd very customer oriented and has that "let me see what I can walked into the dealership, I asked for Ed - (due to previous pleasant experience) Ed isd very customer oriented and has that "let me see what I can do for you" attitude. It is a pleasure doing business with Ed. He seems to know what you want and what you need and somehow comes up with it. Hopefully I will be ready for another Lexus soon. I do love mine. More

I am usually one who dreads shopping for a car but I have to say my experience was quite good. I found my salesperson Tuan to be very professional while also possessing a friendly and low key demeanor. It to say my experience was quite good. I found my salesperson Tuan to be very professional while also possessing a friendly and low key demeanor. It was refreshing to interact with a salesperson that clearly has a strong understanding of his brand and his industry. I am very satisfied with my overall experience and would return Lexus of Portland for a future purchase. And the car? I love it. More

We buy at Lexus of Portland because the cars are We buy at Lexus of Portland because the cars are wonderful, the dealer is as good as it gets and Mr. Ed Kantola, our salesperson cannot be beaten We buy at Lexus of Portland because the cars are wonderful, the dealer is as good as it gets and Mr. Ed Kantola, our salesperson cannot be beaten. When we need a car, want a car or need related assistance, we call Ed Kantola first and then the appropriate individual at Lexus of Portland. Having tried many other cars in the past, we now proudly drive Lexus. The cars are comfortable, well built and they also maintain both their good looks and their high trade-in value. We spend less time dickering, arguing, being disappointed and wasting our valuable time on this earth by working with Ed and with Lexus of Portland. Ed and the dealer are honest, fair, reasonable, represent a great product, know their product and treat us with total respect. Does this sound too good to be true? Not with Ed and Lexus of Portland. In fact, we have called Ed about five or six times and asked him to get us a new car. We hope to have the privilege of making a similar call in the future when we want or need another Lexus. This is all it takes when you deal with Ed and Lexus of Portland. These folks do the rest including insuring us of a fair price. More

My wife and I have purchased 7 different Lexus's with Ed over the past 11 years. Every time we have gone back through Ed and every experience that much better. Ed and Lexus of Portland have made our buyin over the past 11 years. Every time we have gone back through Ed and every experience that much better. Ed and Lexus of Portland have made our buying experience... truly that a buying experience like none other, what we have come to expect from a car dealership. Ed and Lexus of Portland are the standard in which we compare all others too and none can compare. Ultra Professional and no hard sale. A truly nice atmosphere to buy a car in. Our loyalty to Lexus of Portland and to the quality of the Car's have us content that we will most likely buy our next Car from Ed and Lexus Portland... again! Thanks! And yes we have referred our friends and family. More

After visiting several dealerships over a months time shopping for the right car, my wife and I strolled onto the Lexus of Portland lot to look at the 2010 IS250,it was raining and our salesman came to u shopping for the right car, my wife and I strolled onto the Lexus of Portland lot to look at the 2010 IS250,it was raining and our salesman came to us with a very oversized umbrella to shield us from further getting drenched. We both thought that this act of genuine kindness was extrordinary to say the least. He further started to explain the fine amenities of the car thoroughly.I have to say,we took a test drive, and explained to him we don't just make rash decisions,and that we needed time to think and explore other options. As we took a drive,we immediately made a U-turn, because we felt very good about how we were treated. As we walked onto the showroom floor he greeted us, and asked if he could get us anything to drink,water,soda,ect. I have to say our experience with the salesman(ED) was awesome, no high pressure,very professional,with a calming demeaner.We are very impressed with how easy it was. He explained to us how much money we would be saving by going with their financing,opposed to the credit union that I was going to use. Having being a frequent buyer of cars throughout the years, I have to say this has been the very best. More

I have purchased 2 new Lexus models st Lexus of Portland. Both have been through the good work of Amir. His knoledge and assistance in all matters was insuring of an honest and open business transaction. The Both have been through the good work of Amir. His knoledge and assistance in all matters was insuring of an honest and open business transaction. The service members are also very helpful when my regular appointments are required. More

I misspelled Amir Fazal's last name in my first review and he deserve greater respect. I apologize. Amir has been nothing if not terrific in all of our dealings over the past 20 years. Not just when I and he deserve greater respect. I apologize. Amir has been nothing if not terrific in all of our dealings over the past 20 years. Not just when I am looking for a new ride but just having coffee while waiting for service being done on my cars. He's the best. More

When we purchased our new Lexus vehicle, Amir was most helpful in explaining our options and answering all our questions. He is the person we will see again when we are needing to make another purchase a helpful in explaining our options and answering all our questions. He is the person we will see again when we are needing to make another purchase and we have recommended him to our friends. We were very pleased with our experience. More