Lexus of Portland
Portland, OR
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It's always a please to visit Lexus of Portland. Since 2001 we have purchased 9 new Lexus models from Amir Fazal. Our satisfaction with him and all the other members of their staff have been all a person 2001 we have purchased 9 new Lexus models from Amir Fazal. Our satisfaction with him and all the other members of their staff have been all a person could ask for. Great sales and service and of course we love the Lexus products. More
We have always received the best of care and attention at Lexus of Portland. Their kindness and sincerity are genuine. As long time customers we have become spoiled with the level of service we have become Lexus of Portland. Their kindness and sincerity are genuine. As long time customers we have become spoiled with the level of service we have become accomosted to over the years. The initial sale is only the beginning of the white glove service you come to know and expect. We recommend Ed Kantola to any one who may be interested in purchasing a new or used car. He is absolutely the best! More
We usually dread dealing with new car salesmen, but that is not the case with Tuan Tran. We feel lucky that we got him as our salesman. He was very knowledgable about the car, and explained all of it's fe is not the case with Tuan Tran. We feel lucky that we got him as our salesman. He was very knowledgable about the car, and explained all of it's features. He was friendly and patient with our questions - both before and after the sale. We will highly recommend him. He made buying a pleasant experience. We look forward to dealing with him in the future. More
My experience with Lexus of Portland and in particular, my sales associate Victor Kirma, was nothing short of outstanding. This was my second purchase at Lexus of Portland and I will definitely go back aga my sales associate Victor Kirma, was nothing short of outstanding. This was my second purchase at Lexus of Portland and I will definitely go back again. I would not hesitate to recommend Lexus of Portland and Victor Kirma to my friends and family. Throughout the buying experience, I was confident that Victor was an advocate for me and was willing to go to any length to earn my trust and my business. Victor presents a positive and professonal image of himself and reflects well on his employer, Lexus of Portland. Thank you again Victor and I look forward to seeing you again in the future. More
I have purchased many vehicles from this dealership, and have always used the same sales person, Ed Kantola. I have never felt pressured to buy and always feel very informed when purchasing the vehicle so I have always used the same sales person, Ed Kantola. I have never felt pressured to buy and always feel very informed when purchasing the vehicle so I can leave the dealership with confidence. The Lexus facilities are top notch from the showroom to the service department. They always make you feel welcome and comfortable. I would highly recommend this dealership and Ed Kantola to anyone. More
I have purchased many family vehicles from this dealership over the past 12 years. I have always dealt with the same excellent salesperson, Ed Kantola. I have NEVER been pressured,treated badly n dealership over the past 12 years. I have always dealt with the same excellent salesperson, Ed Kantola. I have NEVER been pressured,treated badly nor given poor service. The entire organization appears to want to help you have the most pleasant experience capable whether when purchasing or having work done on my vehicle. I have often recommended this dealership to my friends and family and will continue do so. I have NO hesitation in saying that this is an EXCELLENT place to do business! More
My 2002 Lexus was getting to the point of needing several expensive service related items. My husband and I decided to look at a new car. I have adored my Lexus and did spend some time considering other ca expensive service related items. My husband and I decided to look at a new car. I have adored my Lexus and did spend some time considering other cars to replace this car. I realized that I was always comparing every car I saw to a Lexus and none compared. Looking at a new Lexus was depressing as they were very expensive and not a great deal different from the one I owned. That brought me to considering a pre-owned car. What a delight it was to find a 2009 Lexus that fit the bill completely. Tuan was very helpful and showed us other used Lexus cars as well, we felt he was very knowledgable about Lexus cars and translated things I did not understand with endless patients. Everyone at Lexus of Portland has been incredibly professional and a pleasure to work with. This includes the service department wbich is often the weak place in many dealerships. Not this one at all. Thumbs up all the way around! More
I am usually one who dreads shopping for a car but I have to say my experience was quite good. I found my salesperson Tuan to be very professional while also possessing a friendly and low key demeanor. It to say my experience was quite good. I found my salesperson Tuan to be very professional while also possessing a friendly and low key demeanor. It was refreshing to interact with a salesperson that clearly has a strong understanding of his brand and his industry. I am very satisfied with my overall experience and would return Lexus of Portland for a future purchase. And the car? I love it. More
I was trying to change cars for economy sake and when I walked into the dealership, I asked for Ed - (due to previous pleasant experience) Ed isd very customer oriented and has that "let me see what I can walked into the dealership, I asked for Ed - (due to previous pleasant experience) Ed isd very customer oriented and has that "let me see what I can do for you" attitude. It is a pleasure doing business with Ed. He seems to know what you want and what you need and somehow comes up with it. Hopefully I will be ready for another Lexus soon. I do love mine. More
We buy at Lexus of Portland because the cars are We buy at Lexus of Portland because the cars are wonderful, the dealer is as good as it gets and Mr. Ed Kantola, our salesperson cannot be beaten We buy at Lexus of Portland because the cars are wonderful, the dealer is as good as it gets and Mr. Ed Kantola, our salesperson cannot be beaten. When we need a car, want a car or need related assistance, we call Ed Kantola first and then the appropriate individual at Lexus of Portland. Having tried many other cars in the past, we now proudly drive Lexus. The cars are comfortable, well built and they also maintain both their good looks and their high trade-in value. We spend less time dickering, arguing, being disappointed and wasting our valuable time on this earth by working with Ed and with Lexus of Portland. Ed and the dealer are honest, fair, reasonable, represent a great product, know their product and treat us with total respect. Does this sound too good to be true? Not with Ed and Lexus of Portland. In fact, we have called Ed about five or six times and asked him to get us a new car. We hope to have the privilege of making a similar call in the future when we want or need another Lexus. This is all it takes when you deal with Ed and Lexus of Portland. These folks do the rest including insuring us of a fair price. More