Lexus of Portland

I had new brakes installed. Jeff kept me informed on the progress and approximate completion time. Jeff kept me informed on the progress and approximate completion time. More

I had the best experience I have ever had at any shop before. The place is super clean, they had a loaner car all ready at check in, he gave me the high price it could be and the low price and it turned before. The place is super clean, they had a loaner car all ready at check in, he gave me the high price it could be and the low price and it turned out to be that lower price (which never happens at mechanic shops) I don’t trust mechanic’s especially dealerships! And this dealership and the people who work here changed my mind. Hands down the best experience I’ve ever had! They also got my car done so fast and I got chocolates when I pick up my car lol (that’s not what got me) the service from beginning to end was phenomenal! Everyone had a smile on their face and seemed like the genuinely liked their job. It shows that as an employee of Lexus they must get taken care of by the employer as well! Great job, great company! And I will be back! More

Yasu worked hard to get me the exact car I wanted. These vehicles are in high demand, and we had to wait for the right one to appear in an allocation. When it did, he notified me right away, and we cl These vehicles are in high demand, and we had to wait for the right one to appear in an allocation. When it did, he notified me right away, and we closed the deal. 6 weeks later the car arrived at the dealership, and I took delivery. The entire delivery process was efficient, complete, and enjoyable. This is my second RX hybrid from Kuni; I feel I got a very fair trade-in price. I couldn't be happier with the car or the dealership. More

Fantastic communication in service as usual. That’s what keeps us coming back to buying a new Lexus every other year and our services to always be done at this dealership.. That’s what keeps us coming back to buying a new Lexus every other year and our services to always be done at this dealership.. More

The entire experience was perfect salesperson Jeneva was well prepared with exactly what I had asked for and I was in and out very quickly with the car I was looking for this is my second lease with Lexus well prepared with exactly what I had asked for and I was in and out very quickly with the car I was looking for this is my second lease with Lexus of Portland, and I plan to continue working with them in the years to come More

Excellent service department personnel. Excellent loaner for my use. Repair costs even lower than originally quoted. Customer satisfaction 10+++ Excellent loaner for my use. Repair costs even lower than originally quoted. Customer satisfaction 10+++ More

We had a great experience at Lexus of Portland due to a couple people who made our purchase decision easy and our post-purchase experience positive. Jeremy Charmak was a great contact person. Of all the couple people who made our purchase decision easy and our post-purchase experience positive. Jeremy Charmak was a great contact person. Of all the reps we talked to at various dealerships during our search for the right car, he stood out as the most professional, welcoming, helpful, and least pushy. Jeremy played an important role in our decision to go with Lexus. On the backside of the buy decision, Jeff Seidel stood out as a very approachable tech professor who really gave us a head start on learning the vast range of systems integrated into our RX 450H+. Due entirely to his low-key, patient instruction, I was comfortable and confident on our drive home. He followed up the next day and armed us with the video material required for a full RX 450 education. Lexus does it right. More

Jen, my service advisor, is a complete pro. From start to finish, she made my service experience at Lexus of Portland a pleasure. We'll be back. From start to finish, she made my service experience at Lexus of Portland a pleasure. We'll be back. More

Kuni Lexus of Portland has very friendly and knowledgeable stuff. Dropping off my car and getting a loaner was a breeze. Highly recommend. knowledgeable stuff. Dropping off my car and getting a loaner was a breeze. Highly recommend. More

I trust my Lexus to the Kuni Service Department because they have always provided excellent customer service. I’ve been fortunate to have Garrett Slack as the service rep for my last two repairs; he provi they have always provided excellent customer service. I’ve been fortunate to have Garrett Slack as the service rep for my last two repairs; he provides excellent customer service! I trust Kuni to provide top of the line parts and service. More