Lexus of Portland

I had called about having the dealer provide proof that my extended warrantee was never exercised- this allowed me to get a full refund. Mark took ownership of the problem and within an hour found out how my extended warrantee was never exercised- this allowed me to get a full refund. Mark took ownership of the problem and within an hour found out how to get such information, and faxed it right off to the extended warrantee company. He even had done the research to make sure I would have all the necessary paper work too! His prompt, accurate facilitation (even where there was no benefit to Lexus), was awesome! I have also had all my service conducted at the dealership. They too have always extend extra effort in many ways to make my experience at the dealership to be painless and quality oriented! More

I recently purchased my 2nd car from Evan Whitaker and I have to tell you that it is a very pleasant experience. The first car I purchased was immediately following a bankruptcy and I needed to establis have to tell you that it is a very pleasant experience. The first car I purchased was immediately following a bankruptcy and I needed to establish / build credit and Evan made it possible. When it came time for me to refinance, he made it happen again!!! He truly went above and beyond his call of duty to see to it that I was treated w/ respect, my needs as a single mother were met, and that I would walk out of there w/ in my means, and completely happy. I am very grateful for Evan and would recommend him to anyone!!!!! Chris More

This was our 2nd Lexus purchase, and we came in knowing This was our 2nd Lexus purchase, and we came in knowing exactly what we wanted. Evan was professional but easy-going and set to work to track down This was our 2nd Lexus purchase, and we came in knowing exactly what we wanted. Evan was professional but easy-going and set to work to track down the package we wanted. We were stressed by being short a car and he went the extra mile to locate the somewhat scarce vehicle as quickly as possible. He also provided a high degree of service when we had some issues with the factory-provided tires and insured that we were 100% satisfied. Would recommend him enthusiastically. More

I had the opportunity to work with Mark Seely in purchasing my vehicle at the end of my lease. Mark was very kind and courteous and took the time to go over all my options at lease end. He communi purchasing my vehicle at the end of my lease. Mark was very kind and courteous and took the time to go over all my options at lease end. He communicated with me through every step and even took the time to contact Lexus Financial Services on my behalf to obtain a better interest rate for being a repeat customer. He is one of the reasons I will be back to purchase my next vehicle from Lexus of Portland. Sincerely, Brad McFarland More

We had a great car buying experience. It was late Sunday night, they were closing and still took the time to go over things, and did not rush the process. Everyone was accommodating, friendly and profession night, they were closing and still took the time to go over things, and did not rush the process. Everyone was accommodating, friendly and professional. We would definitely go back again and recommend Jason to anyone. More

Let me begin by saying I hate buying cars. I feel like I am never being told the entire truth and my past experiences have me cringe when thinking about this ordeal. I now have an entirely different fe I am never being told the entire truth and my past experiences have me cringe when thinking about this ordeal. I now have an entirely different feeling. My wife and I had already decided we wanted to seriously consider the Lexux ISC before we went into the dealership. When we met Bergen, she immediately put us at ease. She smiled, was friendly, gave us time to absorb everything, and was excellent in answering all of our qurstions. After much time spent with her, a super test drive, and time to have a soft drink and consider our investment, we decided to move forward. It turned out to be one of our best decisions ever. The car is unbelievable and we love it! It exceeds our expectations in every way and we look for excuses to just get in and go. Our sevice consultant Don Smith has been awesome to work with. He is accessible, answers our questions, and the whole service experience has been very positive. My wife and I talked a little bit about what to say about our experience with Beaverton Lexus. Bergen is the key to our positive views, and we cannot give her high enough marks in every aspect of her professionalism. She is awesome! John and Gail Lewis More

Tuan Tran, my salesperson, was extremely profwssional, knowledgeable, and very personable. I will certainly hope to have him sell me my next Lexus. Further, the dealership employees, in general, were knowledgeable, and very personable. I will certainly hope to have him sell me my next Lexus. Further, the dealership employees, in general, were courteous and friendly. Tuan was willing to go out of his way to answer my questions, or get the answers if he did not know. Superb dealership! More

Working with Ted Wood at Lexus of Portland has been a very positive experience. His enthusiasm and knowledge of the RX 350 was very helpful. I have owned a LX470 for 10 years now and will always buy Le very positive experience. His enthusiasm and knowledge of the RX 350 was very helpful. I have owned a LX470 for 10 years now and will always buy Lexus in the future. Ted was patient in answering my questions and very professional. More

Evan Whitaker provided a wonderful experience in the purchase of my Lexus RX350 several years ago. His friendly, informative, no-pressure style was more like a consultant than a salesperson. My purcha purchase of my Lexus RX350 several years ago. His friendly, informative, no-pressure style was more like a consultant than a salesperson. My purchase at Lexus of Portland was far and above the best car buying experience I have ever had, and I give Evan full credit for that result. Evan provided me with excellent follow-up contact after the sale and I have referred (and will continue to refer) him to everyone I meet considering purchasing a Lexus. More

I have leased six Lexus cars and SUVs in the last 10 years, the last three from Evan. He is efficient and very responsive to the customer’s needs. He doesn’t waste your time with the tired, old-school years, the last three from Evan. He is efficient and very responsive to the customer’s needs. He doesn’t waste your time with the tired, old-school pressure tactics. Instead, he seals deals by putting forth the effort to obtain the vehicle the customer wants at the negotiated price – making the experience more professional and enjoyable. Evan and the dealership also have been flexible and willing to negotiate lease terminations and lease replacements, which provide them with vehicle turnover and me with new leased vehicles. And, the dealership has a friendly, efficient, and professional service department. These are the reasons I am a repeat customer. More