Lexus of Portland
Portland, OR
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This was our 2nd Lexus purchase, and we came in knowing This was our 2nd Lexus purchase, and we came in knowing exactly what we wanted. Evan was professional but easy-going and set to work to track down This was our 2nd Lexus purchase, and we came in knowing exactly what we wanted. Evan was professional but easy-going and set to work to track down the package we wanted. We were stressed by being short a car and he went the extra mile to locate the somewhat scarce vehicle as quickly as possible. He also provided a high degree of service when we had some issues with the factory-provided tires and insured that we were 100% satisfied. Would recommend him enthusiastically. More
My experience with Evan was outstanding. We had a concern about the used car - needed new floor mats - and Evan got right on the problem. He kept me informed of the progress until the new one arriv concern about the used car - needed new floor mats - and Evan got right on the problem. He kept me informed of the progress until the new one arrived at my front door. He is very well informed, pleasant and supportive sales person. You feel absolutely no pressure during the entire showing of the car. I appreciate his follow up on your satisfaction with the Lexus. The entire staff is welcoming to their showroom. More
I have leased six Lexus cars and SUVs in the last 10 years, the last three from Evan. He is efficient and very responsive to the customer’s needs. He doesn’t waste your time with the tired, old-school years, the last three from Evan. He is efficient and very responsive to the customer’s needs. He doesn’t waste your time with the tired, old-school pressure tactics. Instead, he seals deals by putting forth the effort to obtain the vehicle the customer wants at the negotiated price – making the experience more professional and enjoyable. Evan and the dealership also have been flexible and willing to negotiate lease terminations and lease replacements, which provide them with vehicle turnover and me with new leased vehicles. And, the dealership has a friendly, efficient, and professional service department. These are the reasons I am a repeat customer. More
Evan Whitaker provided a wonderful experience in the purchase of my Lexus RX350 several years ago. His friendly, informative, no-pressure style was more like a consultant than a salesperson. My purcha purchase of my Lexus RX350 several years ago. His friendly, informative, no-pressure style was more like a consultant than a salesperson. My purchase at Lexus of Portland was far and above the best car buying experience I have ever had, and I give Evan full credit for that result. Evan provided me with excellent follow-up contact after the sale and I have referred (and will continue to refer) him to everyone I meet considering purchasing a Lexus. More
Working with Ted Wood at Lexus of Portland has been a very positive experience. His enthusiasm and knowledge of the RX 350 was very helpful. I have owned a LX470 for 10 years now and will always buy Le very positive experience. His enthusiasm and knowledge of the RX 350 was very helpful. I have owned a LX470 for 10 years now and will always buy Lexus in the future. Ted was patient in answering my questions and very professional. More
Let me begin by saying I hate buying cars. I feel like I am never being told the entire truth and my past experiences have me cringe when thinking about this ordeal. I now have an entirely different fe I am never being told the entire truth and my past experiences have me cringe when thinking about this ordeal. I now have an entirely different feeling. My wife and I had already decided we wanted to seriously consider the Lexux ISC before we went into the dealership. When we met Bergen, she immediately put us at ease. She smiled, was friendly, gave us time to absorb everything, and was excellent in answering all of our qurstions. After much time spent with her, a super test drive, and time to have a soft drink and consider our investment, we decided to move forward. It turned out to be one of our best decisions ever. The car is unbelievable and we love it! It exceeds our expectations in every way and we look for excuses to just get in and go. Our sevice consultant Don Smith has been awesome to work with. He is accessible, answers our questions, and the whole service experience has been very positive. My wife and I talked a little bit about what to say about our experience with Beaverton Lexus. Bergen is the key to our positive views, and we cannot give her high enough marks in every aspect of her professionalism. She is awesome! John and Gail Lewis More
Tuan Tran, my salesperson, was extremely profwssional, knowledgeable, and very personable. I will certainly hope to have him sell me my next Lexus. Further, the dealership employees, in general, were knowledgeable, and very personable. I will certainly hope to have him sell me my next Lexus. Further, the dealership employees, in general, were courteous and friendly. Tuan was willing to go out of his way to answer my questions, or get the answers if he did not know. Superb dealership! More
Dick Wros is a highly comeptent and personable sales associate at Lexus of Portland. His professionalism, attention to, and interest in my needs convinced me to purchase my car from Lexus of Portland. associate at Lexus of Portland. His professionalism, attention to, and interest in my needs convinced me to purchase my car from Lexus of Portland. On my initial visit, he gave me much information about the Lexus 350, and, perhaps, most important of all, he had me test drive a demo car, explaining many of the features of this model before, during, and after the test drive. He followed up on my interest, finding me the car I wanted and handled all aspects of my purchase professionally and thoroughly. Dick has continued to contact with me in a most impressive manner, especially scheduling and spending an hour and a half with me the month after I purchased the car. At this time, he had advised me when I purchased the car, he would abe able to answer my many questions and do a thorough review of all features of the car. This is my first of many experiences in purchasing auotmobiles since 1962 that I can honestly say was a delightful pleasure, and Dick is responsible for this! I look forward to working with him in the future and would highly recommend him to anyone considering purchasing a Lexus. He is a great asset to the Lexus of Porland dealership. Carol Warren More
After a mechanical failure in our previous vehicle, we were in need of a new car. Ted Wood at Lexus of Portland was knowledgable, extremely helpful, and was willing to work on our schedule. We spent ove were in need of a new car. Ted Wood at Lexus of Portland was knowledgable, extremely helpful, and was willing to work on our schedule. We spent over a week looking at and test driving various models until we found the one that worked best for our family. Ted always made himself available to help, but was never overbearing. My wife and I are absolutely thrilled with the vehicle that we got from Lexus of Portland and extremely impressed with the professionalism of Ted. He is someone that I would not hesitate to recommend to others. We shopped at other dealerships, and the difference in customer service between Lexus of Portland and the others was remarkable. More
Jason was extremely helpful and always goes the extra mile to get the deal done. he came up with some very creative ideas on our trade in. He actually listens to the customer and solves their problems. H mile to get the deal done. he came up with some very creative ideas on our trade in. He actually listens to the customer and solves their problems. He drove all the way to Eugene to pick up the vehicle i wanted and no one has ever done anything close to that for me before. I would and will send all my co-workers and friends to Jason. More