Lexus of Portland

I had best ever experience buying a car from Lexus of Portland thanks to a salesperson, Ted Wood, and friendly personnel. The reception area was clean and inviting with abundance of doughnuts and fruits, Portland thanks to a salesperson, Ted Wood, and friendly personnel. The reception area was clean and inviting with abundance of doughnuts and fruits, and a refrigerator filled with soft drinks. Wi-Fi and desks were available for quite work while waiting. More

Charles was very thorough, had good knowledge of the product and was not "pushy". He made the entire buying process easy and painless. I would definitely recommend this dealership and specifically, C product and was not "pushy". He made the entire buying process easy and painless. I would definitely recommend this dealership and specifically, Charles to my friends who are interested in buying a Lexus. More

The car buying experience was relaxed and straightforward. No high pressure sales tactics. Most knowledgeable sales rep I've worked with in a long time. Paperwork was extremely efficient and straightforward. No high pressure sales tactics. Most knowledgeable sales rep I've worked with in a long time. Paperwork was extremely efficient and wrapped up quickly. Follow-up was helpful and not intrusive. More

Excellent buying experience from Lexus of Portland. All staff members were professional, friendly & polite. The dealership is clean and comfortable. Our sales consultant Tuan was extremely knowledgeable an staff members were professional, friendly & polite. The dealership is clean and comfortable. Our sales consultant Tuan was extremely knowledgeable and professional. We would highly recommend this dealership. More

I have been looking for a previously owned RX330 since the first of the year. My first experience with Lexus of Portland was with another sales person and I felt very taken advantage of. I found a great the first of the year. My first experience with Lexus of Portland was with another sales person and I felt very taken advantage of. I found a great car on line and decided to give you another try. Lana approached me in a very professional and friendly way and I immediately felt very comfortable with her. I told her about my previous experience and she went out of her way to help me. I love the car and I was treated in a very professional and thoughtful way. I also found Lana to be extremely knowledgeable and feel I can call her at any time with questions about my car. She is very available and willing to help. Christy Stewart More

We are on a strict budget and Lana was very patient with We are on a strict budget and Lana was very patient with us while we visited several times looking for the right vehicle. Several weeks later we hi We are on a strict budget and Lana was very patient with us while we visited several times looking for the right vehicle. Several weeks later we hit the perfect combination and picked up a GX470 in excellent condition at the right price under the CPO program. Lana and every member of the Lexus of Portland team is professional, courteous, efficient and welcoming. Thanks! More

Went into dealership to convert a lease on our Lexus to a purchase. Debra Alexander in finanace provided the best service and results of any automotive finance manager we have ever dealt with. She deserves purchase. Debra Alexander in finanace provided the best service and results of any automotive finance manager we have ever dealt with. She deserves the highest commendation and will be the person we go to first the next time we have a need in this area. Many thanks to her for efficient and high quality customer service. More

I took my Lexus in to have the brakes looked at because of some squeaking. Normally I don't really care for dealing with the average service department - usually because it can be associated with bad or un of some squeaking. Normally I don't really care for dealing with the average service department - usually because it can be associated with bad or unexpected news. Lexus of Portland is very different. You are scheduled with a Service Associate and they are your main point of contact and keep you updated throughout the visit. I worked with Don when I dropped my car off in the morning, and he was able to get me on my way by being quick and efficient. I was given a loaner vehicle and was offered by Don to be shown anything I needed to know about that vehicle. After leaving the dealership, he kept in contact a few times to let me know the status of the repair and parts needed, then when it was completed. When I came in to pick up my car, the car was all washed and vacuumed. I handed over the keys to the loaner, two signatures, and was briefly explained what was completed, was told to call him if I had any questions or concerns, then was on my way within 10 minutes of arrival. The whole customer service experience was fantastic. This is what other dealerships and companies should be striving for. And I hope I don't have to take my car in for service much, if I do, I know I will be well taken care of. Thank you! More

Bergen and Renee Stuart made this my best buying experience yet; and I'm on my 3rd Lexus. You can trust these people....hard to find in auto sales. The dealership is great and their employees are experience yet; and I'm on my 3rd Lexus. You can trust these people....hard to find in auto sales. The dealership is great and their employees are top notch. You can't go wrong with these folks. They have a big selection as well. More

The Lexus Staff are extremely awesome! I love them. My family and I dealt mostly with Evan and Debra. Evan was always making us feel comfortable and answered all of our questions. Debra is super cool!!! S family and I dealt mostly with Evan and Debra. Evan was always making us feel comfortable and answered all of our questions. Debra is super cool!!! She was always attentive, sweet, and understanding when it came to the financing of the car. In other words, she went above and beyond to make us happy. I love my car so much, and I’m glad to have chosen Lexus to purchase my car :) More