Lexus of Portland

Victor Karma is a perfect Lexus salesman.....a class act! Never pushy; always kept me updated via email as to their inventory and answered questions that I had. He is a real asset to 'The Lexus Family'. I pr Never pushy; always kept me updated via email as to their inventory and answered questions that I had. He is a real asset to 'The Lexus Family'. I preferred email communication because I live 75 miles away and hate to be called on my phone at inconvenient times. Victor would always be available at the dealership when it worked into my schedule to come. He was great to work with. More

We had been looking for about a week for a pre-owned RX-350. After having done some research on features and pricing, and after having seen a few vehicles being offered by private owners and other deal RX-350. After having done some research on features and pricing, and after having seen a few vehicles being offered by private owners and other dealerships, we were still undecided. We went to Lexus of Portland looking for Morgan O'Sullivan. He had helped us over the phone a couple of days earlier answering questions we had regarding their inventory and prices. Morgan immediately made us feel comfortable. He was extremely professional and knowledgeable. Because Morgan was easy to work with and offered us what we were looking for, we quickly decided to buy our RX-350 from Lexus of Portland. We are now very satisfied customers of Lexus of Portland and would recommend to anyone. More

We found the purchase of our new Lexus RX350 to be a comfortable, no pressure experience. Victor was very knowledgable and able to explain all the features available on the vehicle. He made sure the f comfortable, no pressure experience. Victor was very knowledgable and able to explain all the features available on the vehicle. He made sure the financing was handled in a timely manner and delivered the car to us without a long wait, making sure we had the information we needed to enjoy the vehicle's features on the ride home. More

My overall experiance at Lexus of Portland was great. The servies provided to me by Tuan Tran was above and beyound what I expected. He did a great job assisting me in my car search and ultimate purchas The servies provided to me by Tuan Tran was above and beyound what I expected. He did a great job assisting me in my car search and ultimate purchase of my Lexus. On the day I purchased, Tuan stayed beyound the dealership closing time to show me all the functions and feature of my new car. Additionally, he followed up with me multipe times to ensure that I was pleased with my purchase, address any concerns I may have, and answer any additinal questions. I will definatly be contacting Lexus of Portland (and Tuan) for the purchase of my next car. More

This is the second car we have purchased from Vic Kirma at Lexus of Portland. He is fabulous to work with... low-key, professional and really knowledgeable. There is absolutely no pressure with Vic. The at Lexus of Portland. He is fabulous to work with... low-key, professional and really knowledgeable. There is absolutely no pressure with Vic. The purchase took a couple of hours from beginning to end and it felt like we were hanging out with an old friend while the paperwork was put together. I would absolutely recommend Victor Kirma to those looking to purchase a new or used Lexus. More

We came into Lexus of Portland with the intention of "just looking" at an IS 250 but knowing that it was a car we were interested in. Morgan had answers for all of our questions and took the time to sho "just looking" at an IS 250 but knowing that it was a car we were interested in. Morgan had answers for all of our questions and took the time to show us the car and take us out on a test drive even though it was the end of the night. We were unsure if we would be able to make the deal work with our trade in but Morgan was upfront and helped to get us what we needed so we could make it happen. "just looking" turned into me driving away in my "new" certified used lexus! I could not be happier! I was very impressed with the service we received and with Morgan's knowledge of the vehicle. I will definately recommend Lexus of Portland and specifically Morgan to my friends and family. More

We had a GREAT experience from day one. Tuan went above and beyond his call of duty to ensure we left happy!! He even drove our old car all the way to our home in Gresham from the Lexus dealership so that and beyond his call of duty to ensure we left happy!! He even drove our old car all the way to our home in Gresham from the Lexus dealership so that I could drive my NEW Rx450h on the same day of purchase!! Wow...thank you Tuan!! :) Lexus definitely sets the bar high with CUSTOMER SERVICE. As we arrived, we were welcomed with open arms & greeted with smiles. The receptionist offers you water/soft drinks/coffee or tea and theres a super comfy lounge should you have to wait. This over-the-top service definitely played a major factor in our vehicle decision making. We're so HAPPY to be apart of the Lexus Family :) More

Morgan was really friendly and helpful even though I was buying a used BMW at a Lexus dealership. He was knowledgable about the car. He answered my email inquires day or night and helped me get a loan at a buying a used BMW at a Lexus dealership. He was knowledgable about the car. He answered my email inquires day or night and helped me get a loan at a rate that made sense for me. I would definitely recommend him to all my friends and family members looking for new or used. More

This was our third vehicle that we have purchased from Lexus of Portland and it was our best experience yet. Tuan took the vehicle buying experience to a new level by providing excellent customer service Lexus of Portland and it was our best experience yet. Tuan took the vehicle buying experience to a new level by providing excellent customer service and a low pressure environment. Tuan's knowledge of the RX350 that we bought was impressive and has helped us enjoy all of it's amazing features that he walked us through. We have always loved working with Lexus of Portland, but Tuan was able to make it even more memorable than past visits. He has followed up numerous time to check in and see if we have any further questions or needs. I would recommend Tuan and Lexus of Portland to anyone that I know. More

I first approached Tuan in Oct. 2010 about looking for a used car as a work vehicle. Tuan was very patient with me since I had some high demand on what I was looking for. So for the next two month Tuan wa used car as a work vehicle. Tuan was very patient with me since I had some high demand on what I was looking for. So for the next two month Tuan was doing his research and making contact with me about status on the car I was looking for. Nevertheless Tuan was able to find the vehicle with all that was entail in what I needed and want. Tuan even drove the car out to my work for me to test drive and spend almost a full day with me when I came in to purchase the vehicle. Tuan worked with his manager to get me the price range I wanted and was a helpful source in my purchase of the vehicle. I would recommend Tuan to any of my friends, clients, co - worker who is looking for a new Lexus or even a used vehicle to first meet with Tuan. Tuan, you did an excellent job and thank you for all of your help. More