Lexus of Portland

This wass my first experience with Lexus. I spoke with Brian Ford on the phone before I visited the dealership so that by the time I walked into the store, I was already prepared with much of the informat Brian Ford on the phone before I visited the dealership so that by the time I walked into the store, I was already prepared with much of the information. He provided financing options that fit within my budget. Once in the dealership, he toured me through the facility including what to expect during service visits and offered introductions to many of the representatives. The experience was skilled, sincere and surprisingly enjoyable. From my experience, I believe Brian is indicative of the level of service others have come to expect, which is why my family and friends do not hesitate to recommend your dealership. More

Tuan is very helpful, very knowledgeable, and very distinct in his explanations. He is friendly and makes sure you understand his responses. He definitely knows his product. I would definitely reco distinct in his explanations. He is friendly and makes sure you understand his responses. He definitely knows his product. I would definitely recommend him, and go back to him in the future. If he does not know the answer to a question he will find out the answer and get back to you. More

The overall experience in Lexus of Portland was very good. Especially Tuan Tran was very helpful in assessing our needs and he is such a nice man. Before, we would buy an RX350 but finally we got a RX40 good. Especially Tuan Tran was very helpful in assessing our needs and he is such a nice man. Before, we would buy an RX350 but finally we got a RX400H, which we love.Everyone was very friendly and helpful at Lexus of Portland and I will recommend my friend to buy a car from Lexus of Portland. More

Tuan introduced me to Lexus of Portland for the first time. I was very impressed with the 2011 lineup. Tuan was very good about asking me questions about my transporation needs over pushing a specific ve time. I was very impressed with the 2011 lineup. Tuan was very good about asking me questions about my transporation needs over pushing a specific vehicle. We ended up test driving the 2011 Hybrid RX SUV. Warning . . . it is so quiet that you have to look at the dash to verify that you are "on". The battery was 3/4 full when we started the trip and when we were done the battery was fully charged, so the gas portion takes care of the battery. I have a Duramax truck that I drive, so it is extremely quiet getting in the 2011 RX. Service is also important. Tuan gave me a tour of the dealership. The service drop off floor area is as clean as someone's kitchen. I don't know how they keep the oil off the floor from the used cars that are serviced, but it is first class. (Maybe a Lexus doesn't leak oil . . . who knows.) Anyway thanks, Tuan, for your great service. I will be thinking of you if/when I am seriously considering a luxury car. - Thank you! More

I've really enjoyed my first experience with this dealership. The service from the very start with Brian ford thru the first service in the shop has been first class. I have already received a few fo dealership. The service from the very start with Brian ford thru the first service in the shop has been first class. I have already received a few follow up calls to insure all is well. I will recommend this dealership. Thank you More

Tuan was exceptionally well informed on all the technology differences between my 2006 RX and the 2011 RX 450h that I ended up buying, which were the drivers for my decision. I appreciated his in-d technology differences between my 2006 RX and the 2011 RX 450h that I ended up buying, which were the drivers for my decision. I appreciated his in-depth knowledge and overall excellent and thorough customer service. More

Tuan was excellent from start to finish. I walked in to get information on a 2010 HS250h. Tuan was very helpful and informative. While test driving the HS, Tuan continued to point out all the features th get information on a 2010 HS250h. Tuan was very helpful and informative. While test driving the HS, Tuan continued to point out all the features the car had to offer. There was so much information it seemed a bit overwhelming but he was very patient and took the time needed to make sure I understood. I ended up purchasing a Certified Used HS. Thank you Tuan and Lexus of Portland. More

Tuan was great to work with and was very flexible about meeting with me around my hectic work schedule. He was friendly and informative, and never pushy. I am a very picky and finicky individual and he w meeting with me around my hectic work schedule. He was friendly and informative, and never pushy. I am a very picky and finicky individual and he was very patient through the whole process. He has also been extremely helpful with any questions I have had since buying my car. When it comes to my next car, I will absolutely be working with Tuan and Lexus of Portland. More

I must admit that I had a pleasurable experience buying my car at Lexus of Portland. Dick Wros was excellent to work with, and really tried to leave me a satisfied customer. The fact that he stayed late my car at Lexus of Portland. Dick Wros was excellent to work with, and really tried to leave me a satisfied customer. The fact that he stayed late on a holiday to wrap up all the paperwork only enhanced my positive impressions. I highly recommend this dealership. More

We have been going to lexus of portland for over 10 years We have been going to lexus of portland for over 10 years looking at either new or used cars. Have purchased 2 lexus vehicles and one used car. We have been going to lexus of portland for over 10 years looking at either new or used cars. Have purchased 2 lexus vehicles and one used car. All purchases were with a good experience. The latest car was a 2010 rx450h which was a lease return with very low miles. Our salesperson was Morgan who was very dilegent and knowledgable. He seemed to have every answer to the questions we would have. When we were closing the deal with my trade towards the purchase we were miles apart in difference but he kept plugging away till we came up with the right difference we could both agree on. Morgan has the utmost of integrity and we will definately be working with him again in the future!!! More