Lexus of Portland
Portland, OR
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We started the car shopping experience back in Janurary, so we had it narrowed down to what we wanted. We saw a Honda Odyssey van online at the Lexus dealership. I called the dealership and was quickly patc so we had it narrowed down to what we wanted. We saw a Honda Odyssey van online at the Lexus dealership. I called the dealership and was quickly patched through to Ryon. Ryon asked us if we wanted to schedule an appointment and we did. After a terrible morning of dealing with car lots on the east side, and having salesman run after us, and try to talk us into vehicles that we didn't want we hesitantly decided to go across town to the Lexus dealership. Upon arrival we noticed the van we saw on the internet parked up front and ready for our viewing. It was nice to see that we didn't have to tramps all over the lot looking for the vehicle that is was ready to go. Ryon was very proffessional with us and did NOT pressure us at all to buy. He treated us like we were buying a 40,000.00 dollar car! My kids loved the free donuts and the kid area, made it very non stressful during the signing process. We have never been so impressed with a dealership as nice as yours. A big thankyou to Ryon Johnson for making this long dreadful experience that we had a wonderful car buying experience! We have told many people how well we were treated and have now referred customers to Ryon. Thankyou, Thankyou, Thankyou for everything. Sincerely Jeff and Jaylene Dieter More
This is the 3rd Lexus we have purchased from this dealership. From sales, follow-up, support and service, there is none better. The caliber of their sales staff is several cuts above your typical dea dealership. From sales, follow-up, support and service, there is none better. The caliber of their sales staff is several cuts above your typical dealership. It is not an accident that they are highly rated year after year. I appreciate the experience as much as the car. Joe Menashe Portland,OR More
Ryon did a great job and made the overall car purchasing experience pleasant. Debra Alexander was helpful to get all the financing details in order. Always kind even with return phone calls on Monday. experience pleasant. Debra Alexander was helpful to get all the financing details in order. Always kind even with return phone calls on Monday. More
Steve was very helpful in getting me into my 2nd Lexus I've purchased from this dealership. I got the car I wanted at the price that worked for my family. Would highly recommend Lexus of Portland for yo I've purchased from this dealership. I got the car I wanted at the price that worked for my family. Would highly recommend Lexus of Portland for your new car purchasing --- beautiful dealership too. More
Personable, friendly service from both Daniel and Suzanne. No feeling of pressure from Daniel. Efficient paperwork process. Good, clear information from both. I will recommend the dealership to my fr Suzanne. No feeling of pressure from Daniel. Efficient paperwork process. Good, clear information from both. I will recommend the dealership to my friends and neighbors. More
The Lexus Dealership and Ryon Johnson were friendly, courteous,and listened to what our wishes were in purchasing a car.After making our choice, we were given a thorough explanation of all the car's fea courteous,and listened to what our wishes were in purchasing a car.After making our choice, we were given a thorough explanation of all the car's features. Ryon spent a great deal of time in helping us and was willing to give us assistance in our every need. He was very knowledgeable and professional in our transaction. We really appreciated his help in this experience. More
Everyone at the dealership was very professional and friendly. The was no guesswork and the finance dept. was actually able to get me a better interest rate than what I already had with my own bank. The friendly. The was no guesswork and the finance dept. was actually able to get me a better interest rate than what I already had with my own bank. The only thing I was not thrilled about is the over all time it took to complete the deal, otherwise it was the best car buying experience I have ever had. More
Great experience with excellent customer service. Great experience with excellent customer service. Lexus has a very friendly atmosphere and people that are willing to work with you. They really Great experience with excellent customer service. Lexus has a very friendly atmosphere and people that are willing to work with you. They really take the stress out of buying a car. Morgan was great and really went above and beyond to work with my financial situation and get me a good deal on the car I wanted. I would highly recommend Lexus if you are shopping around for a used (or new) car and don't want to deal with the hassle of pushy sales people. More
My intention was to only look at news vehicles... likely start of the story, right? After a couple of test drives Daniel VERY clearly laid out a wide variety of options for me to compare and contrast. All start of the story, right? After a couple of test drives Daniel VERY clearly laid out a wide variety of options for me to compare and contrast. All my follow-up questions were answered. The finance director was very friendly and customer service oriented. From "start" to "finish" the whole process flowed nicely and seamlessly... there was no unpleasant downtimes or waits. To date, this purchase was the BEST experience I've had at any car dealership. I intend to utilize this car dealership for future purchases. More
Initially, we went there to have our IS-250 serviced, which they did in a most efficient & timely manner. However, we drove off the lot in a "new-to-us" used IS-250. Our Sales Consultant, Tuan Tran was which they did in a most efficient & timely manner. However, we drove off the lot in a "new-to-us" used IS-250. Our Sales Consultant, Tuan Tran was the consumate professional. He is very knowledgeable, informative and thoroughly explained the "exchange" process. We highly recommend Lexus of Portland and, most importantly, Tuan Tran. More