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Lexus of Portland

Portland, OR

4.8
539 Reviews

8840 Southwest Canyon Road

Portland, OR

97225

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Showing 539 reviews

September 14, 2024

Brian made me feel very welcomed and valued as a customer. He made the process of having my car serviced and getting a loaner vehicle very easy. The environment within the service center is relaxed More

by shawnkobuke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian and Don
Sep 16, 2024 -

Lexus of Portland responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

September 06, 2024

I’m very disappointed Lexus of Portland is unwilling to sell me a new Lexus for MSRP, even though several other dealers will. I’d prefer to buy local and don’t feel I should have to travel out of state to More

by Richanderson5269
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Jeff Gilmore
August 12, 2024

The cost of a key for today’s cars is ridiculous! You charged me over $100 when you couldn’t even make the key. You spent probably 5 to 10 minutes when you found that it couldn’t be programmed. More

by jan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Aug 24, 2024 -

Lexus of Portland responded

Hello Jan, we're disappointed to hear of the negative experience you had at our location. When you have an opportunity, please reach out to us at (503) 828-0484 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

August 05, 2024

Incredible team, everyone made me feel so welcomed. 😊 The whole experience at the service department was excellent. More

by JLZ219927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GARRET
Aug 09, 2024 -

Lexus of Portland responded

Hi, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 03, 2024

65k service on one visit and replace tailgate lift bars on another visit Don Smirh is an outstanding service coordinator and made the process a breeze. More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Smith
Aug 07, 2024 -

Lexus of Portland responded

Hi Frank, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 07, 2024

Jason made the whole experience effortless for me. I truly appreciate the quality of service I receive at Lexus of Portland. More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Jun 09, 2024 -

Lexus of Portland responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

June 03, 2024

The remodel is lovely and comfortable. Jeff is very friendly and easy to talk to. Always takes care of any problems and makes sure I understand everything. I get in at my appointment ti More

by kmaple976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Jun 05, 2024 -

Lexus of Portland responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Portland! We are always more than happy to assist you if anything else comes up. Take care!

June 03, 2024

Great friendly staff, in and out of service center with loaner vehicle in under 10mins. More

by Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Arakaki
Jun 05, 2024 -

Lexus of Portland responded

Hi Pete, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 02, 2024

Always nice good device and on time. Also like the service depts area there s More

by Medcinebow
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Jun 04, 2024 -

Lexus of Portland responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 01, 2024

We keep our cars as long as possible, so it's been almost 15 years since either of us has been to a dealership. RJ did a great job of listening to our needs and then showing us different models and explaini More

by Portland Poodle Parents
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RJ, Donna, Jeff
Jun 05, 2024 -

Lexus of Portland responded

Hi, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!