Lexus of Portland
Portland, OR
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Internet sale made thanks to Jeneva Keller at Kuni Lexus Someday we'd love the $75,000 Lexus sports luxury car. This time our goal was a used late-model Honda Civic under $16,000 for a daughter living in Por Someday we'd love the $75,000 Lexus sports luxury car. This time our goal was a used late-model Honda Civic under $16,000 for a daughter living in Portland. One popped up on a web search on a Sunday at Kuni Lexus. Sales Consultant Jeneva Keller responded to our internet inquiry. Our schedule allowed for a Wednesday morning visit. Jeneva followed through on Tuesday afternoon with a call to confirm the Civic was still on site - as these can turn over quickly. She met us first-thing Wednesday, did the test drive, made the deal, etc. Jeneva and everyone else we encountered and observed at Kuni were professionals. We were prefinanced which obviously helps, paperwork required at the dealership went smooth. Noticed the customer waiting area fully-stocked with edibles; seemed like a comfortable place for those waiting on service work. Showroom is classy yet functional. Overall, an excellent dealership experience. Thanks, Jeneva. Someday we'll be back for that sports model... More
Highly recommend Duy Dang and Dave Bergren at Kuni Lexus It took a while for us to decide NX200 as our next vehicle, Duy ( "Dewey") who was our original contact at Kuni Lexus was very patient and prompt to It took a while for us to decide NX200 as our next vehicle, Duy ( "Dewey") who was our original contact at Kuni Lexus was very patient and prompt to provide all information we inquired. We didn't feel any hard "push" to sell from Duy but rather than to provide consistent assistance/consultancy for all of our inquires last 6 months. When we reached out the decision , even Mr. Duy was not available as he was busy to help another client to close deal, he was willing to recommend his team members including their manager Hugo and another sale person Dave Bergren to help us close the deal. When our first option was no longer available, Dave put extra effort and helped us find alternative option for our NX200. With Duv and Dave's help, we were pleased to get a NX200T at a reasonable price. We highly recommend to contact Duv and Dave if you look for next Lexus. More
Duy Dang is the best sale man at Kuni Lexus Last month, I came in Dealer ship at the closing time with my excited to see Duy to buy a really nice GX460. He has been busy with other customers. We Last month, I came in Dealer ship at the closing time with my excited to see Duy to buy a really nice GX460. He has been busy with other customers. We had to come back the next day and this time we got him taking very good care of us from A to Z. He introduced his manager and staff. They all are so nice and work as a team with the respect . I'm sastified and strong recommend to prefer my relatives, friends to stop by Kuni Lexus for best cars and best customer services. Specially, you should as for Duy Dang to help you. -Tommy T. More
My Lexus Experience Today I purchased my first Lexus (2015 RX 350) and to be honest it couldn't have been a better experience. Long/Short I live in Salem, I have a wife Today I purchased my first Lexus (2015 RX 350) and to be honest it couldn't have been a better experience. Long/Short I live in Salem, I have a wife and three little kids, and it was going to be difficult for me to get to Portland and finalize my deal. Evidently a sales manager lived in the area and agreed to pick me up, I kid you not when sales manager Hugo Moguel pick me up this morning at my house in a RC-F, and drove me to Lexus of Portland. When we arrived Todd Ourston my Sales Consultant was literally standing outside waiting for my arrival, he quickly took over and walk me through the finalization of my deal, very respectfully I might add. Everything came together, and I was off to see Debra the finance manager who was very sweet and quickly finalize my deal. Last but not least Brandon a delivery specialist walk me through all the electronics of the car, paired my cell phone with RX 350 and answered every question I had. After that I drove to work, (with a big smile on my face) later that night Hugo return to my house so my wife could sign her part of sales papers. (Thank you Hugo!) I without question had the Lexus experience! More
Awesome Experience!!! My experience was awesome! My dad brought my husband and I to the dealership. He has gotten a couple cars there and has always had a great experience. My experience was awesome! My dad brought my husband and I to the dealership. He has gotten a couple cars there and has always had a great experience. It was my first time buying a car. Dewey Dang helped us find my beautiful Lexus. He was very helpful and super nice. I'm a very happy girl. -Monic More
I am a very happy customer. Jeneva Keller was our sales representative. She work hard for our business, was very responsive to our questions, showing us the RX 350 multiple time Jeneva Keller was our sales representative. She work hard for our business, was very responsive to our questions, showing us the RX 350 multiple times to help us feel more comfortable with the vehicle and our final decision to buy it. She was attentive, responsive and work very hard for our business. Thank you Jeneva. More
Relaxed professional environment and service We worked with Jeneva Keller and she was great. We inquired about a pre-owned vehicle at the dealership and were connected with Jeneva. She gladly and We worked with Jeneva Keller and she was great. We inquired about a pre-owned vehicle at the dealership and were connected with Jeneva. She gladly and promptly answered any and all questions. When we came in to test drive the vehicle, Jeneva came in on her day off to meet with us face to face. We typically shy away from buying cars from dealerships, but this experience at Kuni Lexus with Jeneva has changed our outlook. We would happily work with Jeneva again. More
A very positive experience My wife and I worked with Duy Dang in selecting an RX350. He was a great help as we made our decision and has been excellent in follow through as we My wife and I worked with Duy Dang in selecting an RX350. He was a great help as we made our decision and has been excellent in follow through as we had some questions afterwards and also requested another item related to our purchase. We would be perfectly happy doing business with Duy in the future! More
Heaven in Portland Jeneva was such a blessing!!! I was in contact with several dealerships over the last couple months. I was pre-approved through a credit union. She fo Jeneva was such a blessing!!! I was in contact with several dealerships over the last couple months. I was pre-approved through a credit union. She fought for my pricing and she managed to help me get a better rate with the same exact credit union (10 percent better)!!!! I had to travel 6 hours to pick up my new car and she took the time to drive it up to me at no additional cost to accommodate my busy schedule. It felt like her job was meeting my needs and not selling me a vehicle. I would totally recommend her to ALL my friends and family... More
Can't recommend Kuni Lexus enough Duy Dang helped me and my wife in the process of trading our old car for a perfect RX350. He and his colleagues made the whole process not only easy b Duy Dang helped me and my wife in the process of trading our old car for a perfect RX350. He and his colleagues made the whole process not only easy but enjoyable as well. Undoubtedly the best car buying experience I've ever experienced. Duy is awesome! More