Lexus of Portland
Portland, OR
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Excellent Customer Service Daniel Okhotin is a joy to work with - very professional, caring, thoughtful and fair. I highly recommend this dealership as the environment is respec Daniel Okhotin is a joy to work with - very professional, caring, thoughtful and fair. I highly recommend this dealership as the environment is respectful and low-pressure for the customer. Efficient, flexible and compassionate service - plus a beautiful array of high end and moderately priced vehicles. This dealership and its employees, particularly Daniel, set a new standard for respectful and honest customer relations. They aim to please! Pamela More
Great Service Duy, Hugo and Debra made my NX200t purchase a smooth process. From the initial model comparison, inventory check and final purchase, all in all a grea Duy, Hugo and Debra made my NX200t purchase a smooth process. From the initial model comparison, inventory check and final purchase, all in all a great experience. Thank you! More
WONDERFUL EXPERIENCE, AS USUAL Duy Dang is the epitome of a caring, courteous and knowledgable sales person. Our circumstances were a bit unusual and he was very patient. We just Duy Dang is the epitome of a caring, courteous and knowledgable sales person. Our circumstances were a bit unusual and he was very patient. We just purchased our 5th Lexus from this wonderful dealership! More
Above & Beyond Great experience at Kuni Lexus! Love my GS350 F Sport. Great Service from start to finish. Duy Dang was exceptional and answered all of our questio Great experience at Kuni Lexus! Love my GS350 F Sport. Great Service from start to finish. Duy Dang was exceptional and answered all of our questions, guiding us through the process. Brandon was terrific in explaining all of the amazing features on my vehicle. More
Information with no pressure Bobbi Bjork spend the time educating me on all the options so that she was sure that I was getting what I felt I needed and wanted. All of this was Bobbi Bjork spend the time educating me on all the options so that she was sure that I was getting what I felt I needed and wanted. All of this was done pleasantly and with no pressure. She is extremely knowledge on all the Lexus vehicles. She is willing to put the time in to help you find a good fit. I highly recommend you make an appointment with her! You would be sorry! More
Thank you Duy Dang! 5 star rating I must say the experience with Duy Dang was exceptional! I have been to Lexus 3 times now and each time Duy has been extremely patient and answered al I must say the experience with Duy Dang was exceptional! I have been to Lexus 3 times now and each time Duy has been extremely patient and answered all my questions until I found the perfect fit for me. When it came time to purchase my car, Duy not only gave excellent attention to my questions and concerns, but also went above and beyond to extend this exceptional service to others on his team to help me walk out with my new car. The process was very fast and easy. There was no struggling on the price and my trade in was a great price and I was happy. Thank you Duy and team for great service. I will not hesitate to refer to Duy. Purchase GX 460 2015 Russell N More
Thanks Duy Dang & Associates A perfect experience with a perfect dealership. I was pleasantly suprised with the whole interaction. Sales, Finance, management and tech delivery was A perfect experience with a perfect dealership. I was pleasantly suprised with the whole interaction. Sales, Finance, management and tech delivery was amazing. I would highly recommend this dealership to anyone in the market for a luxury car and experience. More
Thanks so much for your helping Duy Dang and your manager. We are very happy with our new Lexus GX 460 ( 2015 ). Thank you so much DUY DANG for your explaining & helping us to buy our car so quickly and good We are very happy with our new Lexus GX 460 ( 2015 ). Thank you so much DUY DANG for your explaining & helping us to buy our car so quickly and good deal such as a nice and friendly person. Thanks so much to your manager too. I forget exactly his name. He is HUGO. If I know anyone want to buy a new car I would recommend them to this dealership is # 1. And I would like to thank you very much to STEVEN ARVISO was helping me to explain for my new car. I am extremely happy that. More
Wonderful experience Salesmen Duy and Hugo were great with negotiating things over the phone since we drove up from southern Oregon and Ashley was awesome in the finance D Salesmen Duy and Hugo were great with negotiating things over the phone since we drove up from southern Oregon and Ashley was awesome in the finance Dept!. Cant say enough good things about them. Duy truly made us feel like family! Thank you all More
Service and parts are a joke and a rip off I needed the wiring harness to the fan. When you ask for the part, you get a blank stare wanting us to give them the part number. Since I didn't know I needed the wiring harness to the fan. When you ask for the part, you get a blank stare wanting us to give them the part number. Since I didn't know the part number (why would I as its their job) They wanted the service department to see if they could figure out the part we needed since the parts department couldn't help. Service was more than happy to help at shop rate an hour for anywhere from 1-10 hours. So you want me to pay $1000 for you to tell me what part I need? Autozone would tell me the part if they had it, but being a new car, this is dealer only. I have never seen such poor service and blatant attempt to rip someone off. More