Lexus of Portland
Portland, OR
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We have bought and maintained our Lexus vehicles through Kuni Lexus for several years. The service is excellent, and we expect to be Lexus owners for a long time. Kuni Lexus for several years. The service is excellent, and we expect to be Lexus owners for a long time. More
My Service Writer is Jeff Miller. He has always been the consummate professional and made sure everything was perfect on my vehicle. I am very fussy about my car and he has made sure I don't ever have to w consummate professional and made sure everything was perfect on my vehicle. I am very fussy about my car and he has made sure I don't ever have to worry about its safety or performance. Great guy!!! Couldn't represent Lexus any better. More
Salesman and finance people were excellent. They were prompt and helpful in all respects. Price was competitive. Facility was clean and convenient. I will recommend to friends prompt and helpful in all respects. Price was competitive. Facility was clean and convenient. I will recommend to friends More
Worst experience of my life. I was promised help and solutions if I brought my car to Lexus... I was jacked around by two service advisors; Summer and Tyson. They lied and provided poor advice. I neve solutions if I brought my car to Lexus... I was jacked around by two service advisors; Summer and Tyson. They lied and provided poor advice. I never should have taken my car to them in the first place. It would have saved my from sending my car to the salvage yard. Thank you so much...I no longer have a car to drive. Sean did try and salvage the problem, but in the end, it didn't end well. More
The customer service was exceptional and Brian made purchasing from Lexus a breeze. Our family is extremely happy with the level of quality, craftsmanship of Lexus and the knowledge of the staff was s purchasing from Lexus a breeze. Our family is extremely happy with the level of quality, craftsmanship of Lexus and the knowledge of the staff was spectacular. Thank you for the wonderful experience! More
Spencer Caley was very helpful as soon as we arrived. He looked up what was needed and how long it would take. Just before our car was released to us, Spencer sat down with us and discussed with us what the looked up what was needed and how long it would take. Just before our car was released to us, Spencer sat down with us and discussed with us what the inspection revealed and what we could do. Spencer was very professional in all aspects of his job and interaction with us. Would recommend Kuni and Spencer to anyone who owns Lexus for their maintenance needs. More
Have had them service my cars for years. Always helpful. Always pleasant to work with. All service reps are knowledgeable A plus is the complimentary inspection video Always pleasant to work with. All service reps are knowledgeable A plus is the complimentary inspection video More
Great place to do business. They are pleasant and responsive. When they say they are going to do something it gets done. A very comfortable space. Have never felt any pressure from anyone. responsive. When they say they are going to do something it gets done. A very comfortable space. Have never felt any pressure from anyone. More
Jeff, my service advisor, was great. I was in and out of there in a jiffy (it was an oil change). Still no complimentary margarita machine, but I'm dealing with that. Coffee and donuts made up for it. Almos there in a jiffy (it was an oil change). Still no complimentary margarita machine, but I'm dealing with that. Coffee and donuts made up for it. Almost. I have to admit I enjoy (seriously) taking my care in for the periodic service because it's a great chance to chill out, read - and avoid the phone. Thanks Lexus! Thanks Jeff! More