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Lexus of Portland

Portland, OR

4.8
534 Reviews

8840 Southwest Canyon Road

Portland, OR

97225

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Showing 534 reviews

August 23, 2021

I love my new car! Lana met me at the door, and from there made everything quick and easy. More

by Bree99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lana
Aug 26, 2021 -

Lexus of Portland responded

Hi, we are very happy we could provide you with a positive experience! We appreciate you sharing your feedback and will relay this to the team. Have an awesome day!

August 09, 2021

We have bought and maintained our Lexus vehicles through Kuni Lexus for several years. The service is excellent, and we expect to be Lexus owners for a long time. More

by Mike & Sue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spencer
Aug 13, 2021 -

Lexus of Portland responded

Hi, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 02, 2021

My Service Writer is Jeff Miller. He has always been the consummate professional and made sure everything was perfect on my vehicle. I am very fussy about my car and he has made sure I don't ever have to w More

by ruth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Miller
Aug 19, 2021 -

Lexus of Portland responded

Hi Ruth, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 15, 2021

Salesman and finance people were excellent. They were prompt and helpful in all respects. Price was competitive. Facility was clean and convenient. I will recommend to friends More

by lmwinthrop
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr.Maeda, Mr Kim
Jul 17, 2021 -

Lexus of Portland responded

Hi, thank you for your kind words and this wonderful review! Thanks again for the recommendation, and have an amazing day!

July 06, 2021

Worst experience of my life. I was promised help and solutions if I brought my car to Lexus... I was jacked around by two service advisors; Summer and Tyson. They lied and provided poor advice. I neve More

by terririse
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Summer and Tyson
Jul 09, 2021 -

Lexus of Portland responded

Hi, we are disappointed to hear that you did not have a more positive experience with us at Kuni Lexus of Portland. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (503) 828-0484 so we can work towards a resolution.

Jul 09, 2021 -

Lexus of Portland responded

Hi, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Jul 09, 2021 -

terririse responded

What? Let me know if there's anything else you can do?? You ruined my car and now I don't have one to drive? Thank you so much! Obviously an automated message similar to the robots that work there.

June 07, 2021

The customer service was exceptional and Brian made purchasing from Lexus a breeze. Our family is extremely happy with the level of quality, craftsmanship of Lexus and the knowledge of the staff was s More

by JGG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ford
Jun 23, 2021 -

Lexus of Portland responded

Hello, we're happy you found our staff to be so supportive during your experience here at Kuni Lexus of Portland. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 06, 2021

Spencer Caley was very helpful as soon as we arrived. He looked up what was needed and how long it would take. Just before our car was released to us, Spencer sat down with us and discussed with us what the More

by res0ojrw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spencer Caley
Jun 07, 2021 -

Lexus of Portland responded

Hi, thank you for your kind review; we are happy to pass along your comments to Spencer here at Kuni Lexus of Portland! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

May 31, 2021

Have had them service my cars for years. Always helpful. Always pleasant to work with. All service reps are knowledgeable A plus is the complimentary inspection video More

by gwgfig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill, Sean, Michael over the years
Jun 02, 2021 -

Lexus of Portland responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

May 27, 2021

Great place to do business. They are pleasant and responsive. When they say they are going to do something it gets done. A very comfortable space. Have never felt any pressure from anyone. More

by tibob_1999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Miller Service dept.
Jun 02, 2021 -

Lexus of Portland responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

May 19, 2021

Jeff, my service advisor, was great. I was in and out of there in a jiffy (it was an oil change). Still no complimentary margarita machine, but I'm dealing with that. Coffee and donuts made up for it. Almos More

by DRScottSW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Miller
May 25, 2021 -

Lexus of Portland responded

Hi, we are so pleased you enjoyed your visit to Kuni Lexus of Portland! Please let us know if there is anything else we can do for you; we are more than happy to help!

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