Lexus of Portland

From the moment I started my car purchase journey I was treated like a guest instead of just a shopper. My husband has dealt with Kuni a long time ago. Sometimes things change and not for the good. This w treated like a guest instead of just a shopper. My husband has dealt with Kuni a long time ago. Sometimes things change and not for the good. This was my first time purchasing a car myself. In the past I’ve had a co-borrower. Plus working in the customer service industry for 25 years, my expectations were high. Your team met them all. Awad was wonderful. I came with one car in mind. I decided it wasn’t what I thought I wanted. Changed my mind to another vehicle. He was very patient and not pushy in any way. Walked me through the process effortlessly. Lala was wonderful as well. Rowan also a major plus! Like I said from the moment I started this journey to the end it was a great experience. I’m so glad to have purchased from you. I feel I will continue to have this treatment for a long time—you have a loyal guest. More

The agent, Dan, has been excellent in returning communication. The experience has been stress and pressure free. Pricing was very reasonable. communication. The experience has been stress and pressure free. Pricing was very reasonable. More

I was passing through Portland on a LA-Seattle road trip and my passenger car door window was smashed out. I called ahead and Ed Swift ordered the window so by the time I got there the next morning it had a and my passenger car door window was smashed out. I called ahead and Ed Swift ordered the window so by the time I got there the next morning it had arrived. My window was fixed in a couple hours and I was on my way. It could not have been easier for me. Especially considering the unfortunate circumstance that got me there, the experience itself was flawless and very much appreciated. Thanks. More

I had previously purchased an RX350 last year, and recommended my sister to look into buying a vehicle here. Palmer Ochs was our sales agent and our experience with him was wonderful. He was informati recommended my sister to look into buying a vehicle here. Palmer Ochs was our sales agent and our experience with him was wonderful. He was informative, patient, and professional. We really appreciated his honest opinions regarding each model of the vehicle and how it would fit our needs. We kind of already know what we’re looking to buy, but the color my sister prefers wasn’t available. Palmer helped us check the incoming inventory and put a deposit in for us. Several weeks later my sister decided to change her mind and Palmer was glad to help us put a deposit on a different car. Much appreciated. On the day we came to sign, it was quick and straight to the point. I think we got in and out in a little less than two hours. Again, we’d like to thank Palmer and Kuni Lexus of Portland with this purchase. Great guy! More

I left a message about a vehicle and wasn't contacted for several days. In those several days, we test drove at a different dealer, applied and received our loan, and bought from the other dealer. I was REA several days. In those several days, we test drove at a different dealer, applied and received our loan, and bought from the other dealer. I was REALLY interested in the vehicle from Kuni. I had one quick, yes or no answer question for them. Had they answered promptly, it probably would have been their 50k sale. More

I was a long-time Mercedes customer and when I bought this 10-year-old LS460 I bemoaned the fact that I wouldn't have the cool Mercedes Customer waiting area to hang out in. I should have had more faith. this 10-year-old LS460 I bemoaned the fact that I wouldn't have the cool Mercedes Customer waiting area to hang out in. I should have had more faith. My experience with Lexus over the past couple of years has been incredible. Very comfortable hanging out when necessary with a book in the customer waiting area. The staff is all top-notch. My service advisor, Bill Turner was great, as usual. I've also worked with Tyson and Jeff, who both ROCK. Can't say enough nice things. Thanks all! More

good first experience. My husband always took good first experience. My husband always took care of this sort of thing. I'd go back. good first experience. My husband always took care of this sort of thing. I'd go back. More

Lana is friendly and professional.and the sale of my new SUV was quick though I didn't feel rushed. I did know exactly what I wanted. I have purchased other cars there, all new. Can't beat Kuni Lexus! SUV was quick though I didn't feel rushed. I did know exactly what I wanted. I have purchased other cars there, all new. Can't beat Kuni Lexus! More

Excellent experience, comfortable and spacious waiting area with. Lot of amenities. Price is a bit on higher side but wonderful experience with car service. Appreciate the video link for car service updat area with. Lot of amenities. Price is a bit on higher side but wonderful experience with car service. Appreciate the video link for car service updates More

Great place to service vehicle. Staff is always attentive to your needs. Will continue to go back. I would recommend going to Kuni to all. to your needs. Will continue to go back. I would recommend going to Kuni to all. More