Lexus of Portland
Portland, OR
Filter Reviews by Keyword
By Type
Showing 539 reviews
As has always been the case, I have been bringing my LEXUS in for services for 4 years plus or minus. I have always appreciated the quality of the service provided and will continue to return when serv LEXUS in for services for 4 years plus or minus. I have always appreciated the quality of the service provided and will continue to return when services are next required. More
I was notified that the actual vehicle that I "built" on-line through the Lexus website was actually available in Portland. The exact vehicle as I described. I contacted the dealership, so they let me kn on-line through the Lexus website was actually available in Portland. The exact vehicle as I described. I contacted the dealership, so they let me know when it arrived to their showroom location. I made an appt immediately to try it on for size. The salesman was superb. He was very friendly, cheerful, upbeat, informed, helpful, and very well organized. He went above and beyond in making me feel comfortable and answered all my questions respectfully. I was thrilled that he was able to arrange for all the paperwork to be done right then and there regarding my trade-in and all the state required legalities. He offered us drinks and snacks and always made sure we were comfortable. He had a delightful and respectful sense of humor, and his conversations to help pass wait time were appropriate and respectful. I LOVED that he put a huge red bow on my vehicle so I could take some really fun photos of my new car! It was actually a fun experience buoying a new car. Very Low stress. Thank you Kamron Safari ! More
Brian and Andrew both welcomed me very warmly and worked together to pop the courtesy light back into the passenger door. Servicing of the vehicle was done quickly. The waiting area is welcoming -- spacio together to pop the courtesy light back into the passenger door. Servicing of the vehicle was done quickly. The waiting area is welcoming -- spacious, good seating and lighting, and very good coffee. Brian explained the servicing well. I cannot imagine better servicing! More
Lexus of Portland was incredible. Great customer service, no “hard sale”, very quick and they use live video as your car is being inspected so there are no surprises! Great customer service, no “hard sale”, very quick and they use live video as your car is being inspected so there are no surprises! More
The service team (especially Tyson and Grant) are super helpful without being high pressure...I truly appreciate the work they do and will always return... helpful without being high pressure...I truly appreciate the work they do and will always return... More
We popped into Lexus to take a look at their pre-owned cars and met Jeneva. She didn't have anything that day but said there were a few options that just came in and that she'd let us know about their ava cars and met Jeneva. She didn't have anything that day but said there were a few options that just came in and that she'd let us know about their availability once they were inspected. She followed up with a really great fit for us. The pre-purchase inspection went well and Lexus took care of the few safety things that had come up. Jeneva was a delight to work with when we purchased our 2014 Volvo XC 60. More