O'Brien Lexus of Peoria - Service Center

Servicing the Car Always friendly and ready when we arrive to have the car serviced. So nice that a loaner car is provided so we can go enjoy a movie and then come bac Always friendly and ready when we arrive to have the car serviced. So nice that a loaner car is provided so we can go enjoy a movie and then come back to pick up our car. Much appreciated. More

Friendly crew, comfortable environment Getting your vehicle serviced at Lexus of Peoria is a different experience. You are greeted by at least one service team member as soon as you pull i Getting your vehicle serviced at Lexus of Peoria is a different experience. You are greeted by at least one service team member as soon as you pull into the heated garage and then are invited to enjoy their complimentary snack bar, complete with a full lineup of hot or cold coffee drinks and smoothies. The ladies who manage that are always very friendly and fast. The waiting area is more of a lounge - comfortable chairs, TV, and areas where you can work or read with some privacy if you need it. They are also happy to take you just about anywhere while you wait - home, back to work. They even dropped me off and picked me up at a nearby movie theater one time. More

Great service We love our Lexus and we appreciate the wonderful service we get from Rodney and the others in Peoria They take great care with the car and keep us We love our Lexus and we appreciate the wonderful service we get from Rodney and the others in Peoria They take great care with the car and keep us informed And the car comes back clean ?????? More

Always outstanding service. Made to feel very appreciated. I have owned many Toyotas. Love the brand and get very good service at Toyota of Peoria. I have to say as good as Toyota's customer service is, the ov I have owned many Toyotas. Love the brand and get very good service at Toyota of Peoria. I have to say as good as Toyota's customer service is, the overall experience at Lexus is a click above. It's hard to explain, but I feel more important at Lexus. I purchased my first Lexus 3 years ago. A used 2008 LS460. One of my bucket list items. Tom Van sold it to me. Tom has always made a point to stop and say hi when I am in for service or just looking for my next Lexus. I really like Tom. He is very genuine. I am 52 and have worked with the public in the world of retail for most of my life. I am a district Manager with Cellular Plus and understand the importance of great customer service. Tom along with the Lexus Of Peoria Staff, Sales, Service, Parts, Front Desk, all provide the best customer service. I feel like I am truley appreciated at this dealership. Jon Coelho More

3rd Oil Change and Tire Rotation Great service and Customer waiting area. All this at a discount. YAY! Sales greeted me and General Manager greeted me and obviously the service writ Great service and Customer waiting area. All this at a discount. YAY! Sales greeted me and General Manager greeted me and obviously the service writer and some of the service employees greeted both me and my wife.. Jack Pearl made a great choice when he hired Bill Morton as his General Manager! More

50 K service Took care of me as usual! My display was distressed and you replaced the lense no question asked. Also came in for my 50k Service. Took care of me as usual! My display was distressed and you replaced the lense no question asked. Also came in for my 50k Service. More

Lexus Service Center Very easy to schedule appointments, excellent and one-stop service. Entire staff is friendly and accommodating. Great additional perks of a snack bar Very easy to schedule appointments, excellent and one-stop service. Entire staff is friendly and accommodating. Great additional perks of a snack bar and car wash!!! More

20,000 mile maintenance Wonderful driver (Wayne Metz) and delivery service. Vanessa at service desk very easy to work with. Part I needed is under warranty; forthright in p Wonderful driver (Wayne Metz) and delivery service. Vanessa at service desk very easy to work with. Part I needed is under warranty; forthright in pointing this out. More

Lexus Service Rodney Shoop is a outstanding Service Rep. He is very knowledge about Lexus Vehicles and builds confidence in Lexus Service and Products. I have dr Rodney Shoop is a outstanding Service Rep. He is very knowledge about Lexus Vehicles and builds confidence in Lexus Service and Products. I have drove Lexus products for many years and have always had them serviced at Lexus Dealerships. Rodney and Lexus of Peoria has the best Service of any Lexus Dealership I have used. More

Great service Always get the best treatment and service! I went in for an oil change and ended up needing a few more things done, the service department was excelle Always get the best treatment and service! I went in for an oil change and ended up needing a few more things done, the service department was excellent. More