
Lexus of Peoria
Peoria, IL
Filter Reviews by Keyword
By Type
Showing 174 reviews
3rd Oil Change and Tire Rotation Great service and Customer waiting area. All this at a discount. YAY! Sales greeted me and General Manager greeted me and obviously the service writ Great service and Customer waiting area. All this at a discount. YAY! Sales greeted me and General Manager greeted me and obviously the service writer and some of the service employees greeted both me and my wife.. Jack Pearl made a great choice when he hired Bill Morton as his General Manager! More
Always outstanding service. Made to feel very appreciated. I have owned many Toyotas. Love the brand and get very good service at Toyota of Peoria. I have to say as good as Toyota's customer service is, the ov I have owned many Toyotas. Love the brand and get very good service at Toyota of Peoria. I have to say as good as Toyota's customer service is, the overall experience at Lexus is a click above. It's hard to explain, but I feel more important at Lexus. I purchased my first Lexus 3 years ago. A used 2008 LS460. One of my bucket list items. Tom Van sold it to me. Tom has always made a point to stop and say hi when I am in for service or just looking for my next Lexus. I really like Tom. He is very genuine. I am 52 and have worked with the public in the world of retail for most of my life. I am a district Manager with Cellular Plus and understand the importance of great customer service. Tom along with the Lexus Of Peoria Staff, Sales, Service, Parts, Front Desk, all provide the best customer service. I feel like I am truley appreciated at this dealership. Jon Coelho More
1st rate experience I would highly recommend this dealership. They were very professional and worked very hard for my business. I traveled from St Louis, Mo to do a deal I would highly recommend this dealership. They were very professional and worked very hard for my business. I traveled from St Louis, Mo to do a deal with this dealership and I can say it was worth the trip. More
50 K service Took care of me as usual! My display was distressed and you replaced the lense no question asked. Also came in for my 50k Service. Took care of me as usual! My display was distressed and you replaced the lense no question asked. Also came in for my 50k Service. More
Lexus Service Center Very easy to schedule appointments, excellent and one-stop service. Entire staff is friendly and accommodating. Great additional perks of a snack bar Very easy to schedule appointments, excellent and one-stop service. Entire staff is friendly and accommodating. Great additional perks of a snack bar and car wash!!! More
20,000 mile maintenance Wonderful driver (Wayne Metz) and delivery service. Vanessa at service desk very easy to work with. Part I needed is under warranty; forthright in p Wonderful driver (Wayne Metz) and delivery service. Vanessa at service desk very easy to work with. Part I needed is under warranty; forthright in pointing this out. More
Great service Always get the best treatment and service! I went in for an oil change and ended up needing a few more things done, the service department was excelle Always get the best treatment and service! I went in for an oil change and ended up needing a few more things done, the service department was excellent. More
Lexus Service Rodney Shoop is a outstanding Service Rep. He is very knowledge about Lexus Vehicles and builds confidence in Lexus Service and Products. I have dr Rodney Shoop is a outstanding Service Rep. He is very knowledge about Lexus Vehicles and builds confidence in Lexus Service and Products. I have drove Lexus products for many years and have always had them serviced at Lexus Dealerships. Rodney and Lexus of Peoria has the best Service of any Lexus Dealership I have used. More
Wow, they exceeded my expectations, I have been a Lexus driver for a year now. The entire experience has been exceptional, Everyone is very friendly and professional. The loaner vehicles I have been a Lexus driver for a year now. The entire experience has been exceptional, Everyone is very friendly and professional. The loaner vehicles are a major plus. More
Oil change Very friendly. Explained service up front. Comfortable waiting area. Easy to schedule appointment with Rodney directly. Would like option of emaile Very friendly. Explained service up front. Comfortable waiting area. Easy to schedule appointment with Rodney directly. Would like option of emailed receipt at checkout as opposed to printed one. More