Lexus of Peoria

The car BEST experience ever!!! As I reflect back on it more--the best deal I have ever gotten on a car as well! A pretty good combo!! We got a great car, at a great price, without a single moment of t more--the best deal I have ever gotten on a car as well! A pretty good combo!! We got a great car, at a great price, without a single moment of that all too common creepy car dealer interaction/discomfort. Tom was geniunely friendly, helpful without being pushy, and efficient without giving us that bums rush feeling. I could not be more happy with the whole deal. We will forever give Lexus of Peoria the first shot at our business. As I re-read this "glowing" review let me deny, in advance, that I am in any way related to Tom or any member of the staff. What can I say--it was that pleasant.... More

Our family has owned our Lexus for several years. In comparison to experiences we had with other car dealerships, Lexus of Peoria continues to display outstanding customer service throughout the entire comparison to experiences we had with other car dealerships, Lexus of Peoria continues to display outstanding customer service throughout the entire life cycle of owning a vehicle. When purchasing our car, we were greeted with kind, professional employees who showed knowledge of the products. During routine maintenance, the service center facilitated loaner vehicles and notified us in a timely manner of when the car would be ready. Again, employees working in the service center were knowledgeable and extremely professional. When dealing with a warranty issue several years after owning the car, the service center managed all aspects to ensure costs were covered and parts were orderly quickly. A loaner was provided while repairs were made. The importance here is the loaner was a brand new 2012 vehicle. An excellent sales concept and fantastic opportunity for a customer to try out the new models. Lexus of Peoria enters into a relationship with their customers-something they take very seriously. The Lexus product and service allows owning the vehicle to be completely worry free. More

Very professional and pleasant staff throughout the dealership. Tom Wombacher was very helpful, and it seems we negotiated a very fair deal. Dealership delivered the car to our home after a minor rep dealership. Tom Wombacher was very helpful, and it seems we negotiated a very fair deal. Dealership delivered the car to our home after a minor repair was completed, which is 90 miles away. More

They made it extremely easy withouth sales pressure and gave me a good price that I didn't have to haggle back and forth over. The salesman was friendly and straightforward, as was the sales manager. gave me a good price that I didn't have to haggle back and forth over. The salesman was friendly and straightforward, as was the sales manager. More

I have bought a few cars so far from this dealer. Reasons being Lexus is reputable for its reliability but more importantly, the dealer has a wonderful staffs with great experience. being Lexus is reputable for its reliability but more importantly, the dealer has a wonderful staffs with great experience. More

Just the perfect experience from start to finish. Sales process was complete and met my expectations; i.e. professionalism, product knowledge, demo. Staff was very friendly and helpful. Look forward to m process was complete and met my expectations; i.e. professionalism, product knowledge, demo. Staff was very friendly and helpful. Look forward to my future experiences with Lexus of Peoria. They are all very first class in treating each customer as "king" More

Without a question one of the best Dealerships in the Midwest. Repeat customer we are currently on our 4th Lexus RX. They make it happen and stand behind their sale and service agreement. Great custom Midwest. Repeat customer we are currently on our 4th Lexus RX. They make it happen and stand behind their sale and service agreement. Great customer relations!!! Highly recommended to all. More

Our experience at Lexus of Peoria was great. I worked with Thom Van for almost 11 months before I purchased the car. Thom always stayed in contact while I was considering a Lexus and was never pushy. H with Thom Van for almost 11 months before I purchased the car. Thom always stayed in contact while I was considering a Lexus and was never pushy. He let me work through the decision, but was always available if I had a question. I had a car to sell privately and Thom helped me with a reasonable asking price. Thom also did an excellent job in showing us all the features of the care before leaving the car lot. All in all, of over 40 years buying cars, Thom was the best experience yet with a car salesman. Jerry Gilbert, the finance guy, was also very good to work with. He carefully explained his calculations, the various extended warranty and other options, and did so while being cognizant of our time spent. The dealership, overall, was great to work with. The only bump in the road was that the car was not ready when we arrived. Apparently there was a misunderstanding between sales and service as to the day we were picking the car up. Minor problem as it was fixed as soon as possible. More

Very nice dealership. Friendly...A nice place to hang out when you get your oil changed ! I came for an oil change but ended up with a new car. when you get your oil changed ! I came for an oil change but ended up with a new car. More

We were treated with respect and courtesy throughout our process. We originally looked and drove a Lexus in June but wanted to wait until closer to the next year models to purchase one. We were never pres process. We originally looked and drove a Lexus in June but wanted to wait until closer to the next year models to purchase one. We were never pressured into buying before we were ready. When we did return (without an appt.) we were greeted with eagerness and thoroughness. Once our vehicle arrived every effort was made to insure we knew all the perks of our purchase. We really appreciated the service received. More