Lexus of Peoria

Amazing customer service I purchased a LS460 from Tom Van a little more than a year ago. Even though this was the first car I have ever purchased from Lexus of Peoria and also I purchased a LS460 from Tom Van a little more than a year ago. Even though this was the first car I have ever purchased from Lexus of Peoria and also from Tom, I felt like I had known Tom for years. Tom is very knowledgeable but doesn't talk down to his customers. He makes me feel at home and at ease. I have been back several times for service on my car. Tom always greets me by name and with a genuine smile and warm hand shake. I have been a district manager in the wireless retail industry for more than 20 years. It is very difficult to impress me. Lexus of Peoria, and Tom Van impress me. More

Mr. Nordvall is what the industry needs! I have had many experiences with Mr. Nordvall and all i can say is, WOW! He is a great addition to any dealership. His way of conducting business is n I have had many experiences with Mr. Nordvall and all i can say is, WOW! He is a great addition to any dealership. His way of conducting business is not only professional and proper, but he also makes you feel like a personal friend in all interactions. He prides himself on customer satisfaction and his constant drive motivates everyone around him to do better and achieve nothing short of greatness. Lexus of Peoria is very lucky to have him on their team. More

Top notch experience I have purchased a 2005 RX330 4 years ago from Lexus o Peoria. Scott Hable was fantastic and made the delivery experience very smooth and stress less. I have purchased a 2005 RX330 4 years ago from Lexus o Peoria. Scott Hable was fantastic and made the delivery experience very smooth and stress less. He still keeps in touch with me in case I I need anything else. I'm very grateful for that! I will definitely buy my next Lexus from Lexus of Peoria. Thanks Scott! More

DO NOT HAVE YOUR VEHICLE SERVICED HERE Please take your business elsewhere. Brought car in for service. Repairs performed incorrectly. Paid in full and they offered no refund after many, ma Please take your business elsewhere. Brought car in for service. Repairs performed incorrectly. Paid in full and they offered no refund after many, many attempts. More

The Ultimate Car Shopping Experience My experience at Lexus of Peoria buying my new NX was most pleasurable from start to finish. This dealership knows how to make the customer feel welco My experience at Lexus of Peoria buying my new NX was most pleasurable from start to finish. This dealership knows how to make the customer feel welcome. The general sales manager Bill Morton, the sales consultant Thom Van, and product delivery specialist Jenessa Koehl all contributed to my ultimate car shopping experience. All are enthusiastic about the Lexus products and rightfully so. I shopped at other dealerships and none could compare to the friendly knowledgeable staff at Lexus. I test drove several vehicles before making my final decision. I never felt pressured and the staff was very patient with me while I went through the decision making process. More

Great experience! The beginning of the Lexus of Peoria experience starts at the front desk, and the women working there could not be more gracious on the phone. They m The beginning of the Lexus of Peoria experience starts at the front desk, and the women working there could not be more gracious on the phone. They make a great first impression for the dealership. We worked with Jaymie Stahl on the purchase of our car and had a really good experience. Jaymie was so pleasant and did not pressure us to make a decision. When a car we were considering was loaned out, Jaymie and Victor did their best to get the car back in for us. Jaymie even brought the car that we were buying inside to protect it from hail! Colleen did a great job with the finance end and was able to get us a credit for a warranty purchase that we had made. Jenessa spent a lot of time with us explaining the workings of the car and even offered to come to our house if the garage door opener wouldn't work. We then brought the car back in for Simonizing and had such good care from Rodney. It was so nice to be provided with a loaner car for the day without having to request one. Even though the car we bought was pre-owned and not brand new, we received great treatment from everyone throughout the purchase. And, of course, all of the refreshments in the waiting area are an extra nice touch! Since the purchase, we have received several follow-up calls to make sure that we were happy with the service. This is our first Lexus purchase, and we are not used to such pampering from a dealership. Very nice! More

Great experience! Our salesperson was Noelle Pisano. This lady knew her cars and paid attention to what we were looking for. Our experience was not of someone selling Our salesperson was Noelle Pisano. This lady knew her cars and paid attention to what we were looking for. Our experience was not of someone selling us a car but of us buying one. She explained every option and we made our choices. This was a one afternoon of non-stress car shopping. This whole dealership pampers their customers and when we drove away in our new car, we'd had a wonderful experience and left with a good feeling. Thank you so much Noelle Pisano! This is our 3rd purchase with Toyota/Lexus of Peoria and couldn't be happier with the service and staff. More

Spent all week working out a deal on a car with Tom Wombacher of Lexus of Peoria. Yesterday we got the deal done and I planned to travel over Saturday morning, look at the car, do the paperwork and mak Wombacher of Lexus of Peoria. Yesterday we got the deal done and I planned to travel over Saturday morning, look at the car, do the paperwork and make arrangements for delivery only to find out he sold the car last night without letting me have first right of refusal. What is up with these guys? Gentlemen agreements mean nothing anymore. Pissed… More

Experience from start to finish was GREAT! Very professional, courteous and attentive. They made me feel as though I was the only customer. Great Service. professional, courteous and attentive. They made me feel as though I was the only customer. Great Service. More