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Lexus of Peoria

Peoria, IL

2.8
160 Reviews

7301 N Allen Rd

Peoria, IL

61614

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Showing 160 reviews

June 25, 2012

OUTSTANDING service. I cam 1 hr early and they were able to handle. Work done right, car cleaned and they take care of customer as well, not just the vehicle. Lexus is the best More

by don banks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure, but an elderly lady and I think Rodney Shoops
Oct 17, 2012 -

Lexus of Peoria responded

Your positive experience is thanks to our Lexus factory-trained Service Advisors & Lexus factory-trained Technicians! They are the best around!!! Thanks for the feedback!

May 04, 2012

Had great, friendly and speedy service at Lexus of Peoria! I was able to get exactly what I wanted and was able to obtain a price that was satisfactory to both parties. Staff was fantastic! More

by McCann66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Womacher
Oct 17, 2012 -

Lexus of Peoria responded

Thank you for taking the time to leave us your feedback!

May 03, 2012

I was quite pleased and impressed that I was advised that I did not yet need service I hdd requested. I try to be proactive in maintaining my 2007 RX350 and on a recent service visit asked that the transmis More

by Dinemi8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Wheeler, Rodney Shoop, Sue Welch
Oct 17, 2012 -

Lexus of Peoria responded

Our Service Manager, Kent Mariman, makes sure that we are providing our customers with the best possible service; even if that means letting you know you don't need it :-)

April 18, 2012

Truly Outstanding Dealership Tom Wombacker was very Truly Outstanding Dealership Tom Wombacker was very helpful, from the test drive to explaining the cars features and in answering my questions and More

by pmaq2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Wombacker
Oct 17, 2012 -

Lexus of Peoria responded

Thanks for the feedback Pat!

April 06, 2012

This is the 3rd car we have purchased form Lexus of Peoria. I enjoyed working with Ginger Weaver at this dealership. She was informative and helpful. I never felt pressured or rushed into making a dec More

by John Durfee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginger Weaver and Rodney Shoop
Oct 17, 2012 -

Lexus of Peoria responded

Thanks for the feedback John. I will be sure to pass your comments along to Ginger!

March 28, 2012

Ginger Weaver is both friendly and extremely knowledgeable about cars. She helped my select the car that would best suit my needs. It was truly a wonderful experience. I would recommend this More

by cagothard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginger Weaver
Apr 04, 2012 -

Lexus of Peoria responded

Thank you for taking the time to write your review about your experience at our dealership and with Ginger! We are pleased to hear you had a wonderful experience! Ginger has almost 20 years experience here at Lexus of Peoria and is always excited to assist her customers. We look forward to servicing you in the future with all your automotive needs.

March 21, 2012

My experience with the Peoria Lexus dealer was GREAT. I have worked with them before and hopefully will again - everyone was friendly and caring and was very concerned about what would make me happy, etc.. More

by hjordis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thom Van
Apr 04, 2012 -

Lexus of Peoria responded

Thank you for taking the time to write your review of our dealership. We are pleased to hear you had a GREAT experience with us and look forward to serving you in the future.

February 22, 2012

This dealership was great to work with. I had a terrible experience with my local Lexus Dealership in Rockford, IL, so we were glad to have found Lexus of Peoria. They had the car we wanted on the lot, gav More

by lexusman123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noelle
Feb 28, 2012 -

Lexus of Peoria responded

Thank you so much for taking the time to provide your review. We are so happy to hear you were pleased with the service you received from Noelle and our dealership. Welcome to the Lexus of Peoria Family!!!

February 15, 2012

Had a flat tire on Saturday 2/11/12. Dealer did not have the replacement tire for Lexus IS 350 2011. Had to come back 2/13/12. Noticed a new dirty spot at the ceiling of the car (new since visit, probably t More

by Robert Hariman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney
Feb 28, 2012 -

Lexus of Peoria responded

Mr. Hariman thank you for taking the time to provide your review. We are sorry you had a less than exceptional experience with the service you received. Please feel free to call and speak directly with the Service Manager, Heather Wheeler, and we will do everything we can to make this right. We value your business!!

February 01, 2012

Not only did the dealership find my new IS 250 AWD for my lease renewal, but was able to reduce my lease rate using tax credits. They also waived 2000 miles over my lease agreement and provided the new glass More

by akright4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Lipsey
Feb 06, 2012 -

Lexus of Peoria responded

Mr Akright, Thank you for taking the time to give us your feedback. We are happy to hear that you were pleased with the level of service you received here at the dealership and from Tim. We hope to have the chance to give you the same great service in the future. Thanks again!