Lexus of Peoria

He is a mind reader! My Service Advisor, Rodney Shoop, knows what I want before I do! Truly, he is the very best of the best. Congratulations Lexus of Peoria for attract My Service Advisor, Rodney Shoop, knows what I want before I do! Truly, he is the very best of the best. Congratulations Lexus of Peoria for attracting and keeping employees of this caliber! More

oil change Everything was great. The service people are great and the receptionist still wonderful. I also like the food and drink/TV area. The coffee options Everything was great. The service people are great and the receptionist still wonderful. I also like the food and drink/TV area. The coffee options are really nice also! More

good experience and good people Very friendly rep. that has been in position for several years and know his business. asked questions and gave opportunity for discussion before begin Very friendly rep. that has been in position for several years and know his business. asked questions and gave opportunity for discussion before beginning the service More

Service recall for air bag teplacement Every detail met or surpassed my expectations; from appointment preference to supply arrival confirmation, from arrival drop off and loan replacement Every detail met or surpassed my expectations; from appointment preference to supply arrival confirmation, from arrival drop off and loan replacement pickup, from return and service completion, all went perfectly well. I drove away having experienced an RC200t and received my vehicle completely cleaned and with a full tank of gas ready to head back to Bloomington immediately. More

Great auto dealer What can I add? The internet already shows that this dealer is excellent... The setting is clean, comfortable; with a cookie, smoothie, coffee loung What can I add? The internet already shows that this dealer is excellent... The setting is clean, comfortable; with a cookie, smoothie, coffee lounge. :) The sales and financial areas where straight forward even charming in attitude and presentation. This is the only dealer I actually look forward to visiting (probably due to the cookies). Even a few days after the sale, when we came back to pick up the car, the sales fellow hung around and showed personal interest - and shared a few life stories. I know all businesses must make money - but all I ask from a car dealer is to be fair: share discount offers etc., and don't try to argue over a few dollars. If they don't, I won't - and we'll both be happier. More

professional service as always professional service given, prompt attention to need for my appointment they gave me a loaner for the 3-4 hrs it took to service the car professional service given, prompt attention to need for my appointment they gave me a loaner for the 3-4 hrs it took to service the car More

Emergent Check of headlight. Prompt courteous response Above expectation. As always a great experience! Great response and customer service Delivered a rental car and was patient with paperwork process Above expectation. As always a great experience! Great response and customer service Delivered a rental car and was patient with paperwork process. So appreciated durin busy work day. Thanks for being so customer friendly! More

15000 mile service The only complaint was the loaner was delivered with less than a qtr tank of gas. My wifes car had a full tank when picked up. She replenished the qtr The only complaint was the loaner was delivered with less than a qtr tank of gas. My wifes car had a full tank when picked up. She replenished the qtr tank as stated on the release form but her car was returned with less than a qtr tank of fuel. otherwise everything went very well and satisfied. More

The Best Place to Purchase a Car! Not only is everyone professional when you call this dealership. You are treated like you are their best customer. They are great! They send someone t Not only is everyone professional when you call this dealership. You are treated like you are their best customer. They are great! They send someone to pick up your vehicle for repairs or regular service & leave you with a Lexus vehicle. Not a 5 or 10 year old vehicle most are the current year loner cars! It is great to try different cars. Pick up & delivery people are very helpful. They helped me program my garage doors into my car now no need for the opener in the car!!!! This place is the absolute best in customer service. More

Awesome dealership and people Wonderful experience with Lexus! Would recommend to all our friends and family! They were helpful, courteous, and great customer service! Thanks for b Wonderful experience with Lexus! Would recommend to all our friends and family! They were helpful, courteous, and great customer service! Thanks for being a great dealership! More