Lexus of Pembroke Pines - Service Center

Overall Lexus of Pembroke Pines is a friendly, hi-class dealership with honest concern for customer satisfaction. Their service department has always gone above and beyond their call of duty to ensure my dealership with honest concern for customer satisfaction. Their service department has always gone above and beyond their call of duty to ensure my experience was alway a positive one. I have been doing business with Lexus of Pembroke Pines for 6 years now and in my second Lexus mostly because of my post sale experience. My service consultant Claudio Zullo is and has been my go-to person since the first day I decided to own a Lexus and boy has he made it an outstanding experince. More

When ever going to get service done on my car I am always promptly greeted. Jaime always is friendly and very efficient. He treats you like you are his best customer. I appreciate the way the entire staff promptly greeted. Jaime always is friendly and very efficient. He treats you like you are his best customer. I appreciate the way the entire staff treats me. More

Steve in service is awesome. I tried other Lexus dealerships for service but the experience was poor. This is the only place I will go to service our cars. Efficient, prompt and courteous. dealerships for service but the experience was poor. This is the only place I will go to service our cars. Efficient, prompt and courteous. More

Always quick, efficient and friendly! Never have a problem getting a loaner car. The work is always done correctly the first time and my car is always nice and clean when I pick it up! problem getting a loaner car. The work is always done correctly the first time and my car is always nice and clean when I pick it up! More

My overall rating for Lexus of Pembroke Pines is good My overall rating for Lexus of Pembroke Pines is good because I like the personal touch and attentiveness. I feel like "family" when I'm at Lexus of My overall rating for Lexus of Pembroke Pines is good because I like the personal touch and attentiveness. I feel like "family" when I'm at Lexus of Pembroke Pines. I appreciate the fact that if I prefer to wait for my service to be completed, there is a work room where I can sit comfortably and complete my personal work. More

the best prices by far for service...with everything else being 'great'. what else could you ask for?? it is worth the trip for the money. being 'great'. what else could you ask for?? it is worth the trip for the money. More

Always friendly and goes the extra mile to accommodate me. A follow up call is always forthcoming with Jaime asking if he had helped me successfully, if the work was done to my satisfaction,etc. I always me. A follow up call is always forthcoming with Jaime asking if he had helped me successfully, if the work was done to my satisfaction,etc. I always feel as if I am valued as a customer even though I do not have the big bucks. More

I purchased my lease in September 2010 and I am very pleased with my vehicle. I visit Lexus of Pembroke Pines frequently for my routine oil changes & other engine maintence vanities. Steve is my service pleased with my vehicle. I visit Lexus of Pembroke Pines frequently for my routine oil changes & other engine maintence vanities. Steve is my service consultant and every time I interact with him is a pleasure. Steve is very friendly and pays close attention to detail in regards to Kat, my vehicle. He over extends himself to make certain that I am pleased overall. Likewise, Irv Smith is absolutely phenomenal in respects to his customer service. Although, I purchased my vehicle a little over a year ago, Irv is always as friendly and avaliable to assist me. My experiences at Lexus of Pembroke Pines have been brilliant and I look forward to re-leasing with this dealership. God bless! More

I left JM Lxus because there advertizing about lowest Prices was wrong. After 6 years with them leasing, my new salsman left me high & dry with a lease amount that was almost $100.00 more than Lexus of p Prices was wrong. After 6 years with them leasing, my new salsman left me high & dry with a lease amount that was almost $100.00 more than Lexus of pembroke. More

I have taken my car to Lexus of Pembroke for scheduled maintenance since I purchased it. Everyone is always nice and inviting. I often bring my toddler with me when my car is being serviced so you can o maintenance since I purchased it. Everyone is always nice and inviting. I often bring my toddler with me when my car is being serviced so you can only imagine the importance of time. ? My service provider has always taken very good care of me and my car. The last time I came in the service provider I usually see was not there. Instead Thomas greeted me with a smile and handled all of my service needs. We even chatted about couponing and how much his wife saves for him and his little boy! I left with a big smile and big savings feeling very satisfied. More