Lexus of Pembroke Pines - Service Center

I have been taking my cars into Lexus of Pembroke Pines for 6 years now. John Stiegel has always taken care of my cars and he is always straight with me on service and worked with me to get my car in tip for 6 years now. John Stiegel has always taken care of my cars and he is always straight with me on service and worked with me to get my car in tip top shape when needed. The next car I buy is more then likely going to be a Lexus or Toyota just so that I can continue to have John as my service rep, that's how much I trust him with my cars. The facilities itself are great, the attendants are friendly and very helpful. Id give Lexus of Pembroke Pines a 6 if I could. More

the service i got from this dealer was good cant complain everything was done rite very kind polite excellent service i would recommend this dealer to someone. thank you everything was done rite very kind polite excellent service i would recommend this dealer to someone. thank you More

Service department lies about car status, lies about denial of warranty claims, and lies about ordering parts. Not good people avoid!! Brought in a car with a dead battery, claimed $600 repair cost, be denial of warranty claims, and lies about ordering parts. Not good people avoid!! Brought in a car with a dead battery, claimed $600 repair cost, because had to check out charging system. Took 6 months to order struts and trim. Tries to invalidate warranty to collect more cash. Worst dealer I have used, so much for the Lexus standard. BBB rating F, no surprise. More