Lexus of Pembroke Pines - Service Center

Mullins RX330 20,000 mile service Fabulous service and attn to detail by Scott Mankin. Strong reason why we purchase our cars with you. Phenomenal service by Scott and always takes tim Fabulous service and attn to detail by Scott Mankin. Strong reason why we purchase our cars with you. Phenomenal service by Scott and always takes time to explain the service and what may be needed for the next visit. More

Flat tire I called the dealership and told them that I had a nail in my tire they checked my account and told me to come in they’ll repair it it’s all covered I called the dealership and told them that I had a nail in my tire they checked my account and told me to come in they’ll repair it it’s all covered More

Awful customer service I'm very disappointed with the customer service in general. I've been bringing my car the last two service and every time is something different. Firs I'm very disappointed with the customer service in general. I've been bringing my car the last two service and every time is something different. First, you pay for a lot of things that your car don't need, and I'm sure that they don't inspect in the vehicle. Second, they don't explain you nothing, if you need some special request, they try that you overpaid for that. They have the obligation to balance the tires and maybe make the alignment if it requires, but not, they don't check nothing at all. They put in the report that my brakes are GOOD. Really!!!??? I had to buy my rotors and pads because the factory parts are really bad. So, why they say that my brakes are ok? I think that the service in dealership are like scams. All the time they try to selling you package that aren't really necessary. And the work hand, $144, really? This guy gain more than me in one hour!!??? You need to offer better services, instead the scam the customers. The next time that I will go to service my car, I will check it first with a professional, just to see what is the story this time.... Be aware!! More

The best dealer in Miami. Browsed or Palm Beach county! They always go the extra mile to make sure you are happy. They give you the best price up front. They give the best customer service. They always go the extra mile to make sure you are happy. They give you the best price up front. They give the best customer service. More

Good service Had Rodney assist me he was great...only complaint was my car inside was not detailed only vacuumed which was disappointing - but the overall device f Had Rodney assist me he was great...only complaint was my car inside was not detailed only vacuumed which was disappointing - but the overall device from Rodney was good! Thank you! More

Excellent and professional service at all times. From the moment I arrive to Lexus of Pembroke Pines, visit the service rep. (Excellent/Superb customer service), to the moment I go to the cashier abd From the moment I arrive to Lexus of Pembroke Pines, visit the service rep. (Excellent/Superb customer service), to the moment I go to the cashier abd then to the iffice where the car is given to me on a door to door basis very washed and clean! Excellent all the way around! Even the Cafe staff! Very nice! More

Fast Service Sylvain picked up our car and brought it back in a timely manner. He was more than professional! I would definitely request him again to pick up and t Sylvain picked up our car and brought it back in a timely manner. He was more than professional! I would definitely request him again to pick up and take our vehicle for services. More

Service I have been going to this dealership for 2 years since I bought the car I never like going there never found the atmosphere friendly , luckily yesterd I have been going to this dealership for 2 years since I bought the car I never like going there never found the atmosphere friendly , luckily yesterday Scott was my adviser he is the best I really don't want anybody else if he is not there I will wait until he is available , he is the best . I really hope a manager can read this review . More

had excellent service. 5 star rated! I really appreciated Jose Amarro of yhe service dept. He made my experience so accepting. He was and is my Guardian Angel. My next car will be 2018 Le I really appreciated Jose Amarro of yhe service dept. He made my experience so accepting. He was and is my Guardian Angel. My next car will be 2018 Lexus for sure. I currently havr a 2007. He was the person who impacted my decision to purchase a new vehicle. More

Excellent service every time. The employees are friendly the environment is calm and the staff are always willing to help in anyway possible. Great experience! every time. The employees are friendly the environment is calm and the staff are always willing to help in anyway possible. Great experience! More