Lexus of Pembroke Pines - Service Center

Lexus of Pembroke pines Was not happy at all I was told when I got the car financed sold me every warranty so I didn't have to come out pocket now I need tires only at 15k an Was not happy at all I was told when I got the car financed sold me every warranty so I didn't have to come out pocket now I need tires only at 15k and it doesn't cover new tires. Which when I was in at 10k all my inspection sheet said all green to now 15k red just jumped from Green to red. I would not have purchased that tire plan if it doesn't cover new tires. I'm a warranty administrator at a dealer I know how it works when my lease is up I will go back to Mercedes Benz. And every time I come there I ask for a RX and I'm told you don't have any then when I go over to the loaner department I see people not of color when I'm given a NX or IS getting them. I have 4 kids that's why I have a RX. then when I get my car back it was dirty when on my invoice it stated a car was and vacum. This is the 3 Rd time coming there and very upsetting. More

Maintenance I went without appointment last Sunday at afternoon, but anyway they did the service with professionalism and razonable time. The only problem is t I went without appointment last Sunday at afternoon, but anyway they did the service with professionalism and razonable time. The only problem is that still apear the alert about: “ required services soon.” More

Took my Lexus RX350 in for 30,000 mile service. This dealer is all about Customer Service!! My Lexus RX350 was due for 30,000 mile service. I was given a loaner vehicle that was pleasant to drive. This dealer is all about Customer Service!! My Lexus RX350 was due for 30,000 mile service. I was given a loaner vehicle that was pleasant to drive. The quality of service from the minute I checked in to when I returned to pick up my vehicle was outstanding. I highly recommend this dealership for all my vehicle needs! More

Excellent Always great service and quality work done . I would highly recommend Lexus of Pembroke Pines service department. They work on your car fast and get Always great service and quality work done . I would highly recommend Lexus of Pembroke Pines service department. They work on your car fast and get the job done right. More

Review of 5,000 mile service I had an excellent experience. I scheduled the appointment the day before online. I arrived at 8 am and by 9 am I was pulling out of the dealership. E I had an excellent experience. I scheduled the appointment the day before online. I arrived at 8 am and by 9 am I was pulling out of the dealership. Excellent service advisor. Very happy. More

Excellent Service Experience I have been buying Lexus’ for the last 15 years, my main reason being the excellent service I hav been receiving for maintaining my automobile. This I have been buying Lexus’ for the last 15 years, my main reason being the excellent service I hav been receiving for maintaining my automobile. This dealer, Lexus of Pembroke Pines, has serviced my autos throughout the years 99% of the time and I couldn’t be more happy with the service I have received. Gustavo, my Service Rep, has been absolutely great. I can consistently rely on him to promptly and efficiently address any service related issues or regular maintenance needs for my cars with professionalism and genuine care. It’s not an exaggeration to say that my excellent Service experience is solidly responsible for me not purchasing any other car but a Lexus. More

Awesome Customer Service I am always so please with their service. From speaking to the reps on the phone to my serviceman who takes care of me. Always sound happy and ready t I am always so please with their service. From speaking to the reps on the phone to my serviceman who takes care of me. Always sound happy and ready to go above and beyond. I love my Lexus. Amy M More

Service Department Service department strives to provide great service. Becoming too pricey, but service is great. Sales staff change too frequently, but service is cons Service department strives to provide great service. Becoming too pricey, but service is great. Sales staff change too frequently, but service is consistent. Jose the Service Manager makes good on excellence and Isidro strives for perfection. More

Great Experience Thanks for your work . I’m very exciting with the service from the dealer . The people are friendly, kind , and helpful . My experience driving the Le Thanks for your work . I’m very exciting with the service from the dealer . The people are friendly, kind , and helpful . My experience driving the Lexus Nt 300 2018 was great . I think it will be my next purchase. Thanks More

Excellent overall service. The overall service provided by service advisor Andre Rust was outstanding. The customer service experience was excellent. The sale experience Inclu The overall service provided by service advisor Andre Rust was outstanding. The customer service experience was excellent. The sale experience Including the finance advisor provide excellent service. More