Lexus of Pembroke Pines - Service Center

Service Six month check up . In and out in 90 minutes . Comfortable searing areas with a selection of current magazines . A cafeteria on site with a broad sel Six month check up . In and out in 90 minutes . Comfortable searing areas with a selection of current magazines . A cafeteria on site with a broad selection More

Replacement of interior Lexus came through, with replacing all the defective parts of the interior such as dashboard, side panels on all interior doors. I am just waiting fo Lexus came through, with replacing all the defective parts of the interior such as dashboard, side panels on all interior doors. I am just waiting for the glove compartment cover to come in, which is on back order at that point the interior will look just beautiful. A sincere thank you to Lexus of Pembroke Pines service Department and their technicians. More

Great customer service always. Great customer service always and on time. Shiwroom staff are courteous and helpful. Sales staff were very knowledgeable about inventory and the who Great customer service always and on time. Shiwroom staff are courteous and helpful. Sales staff were very knowledgeable about inventory and the whole experience is very professional. More

Excellent customer service My experience with your customer service is very good because of your service Rep- Scott Mamkin. He is the reason I go to your service department at y My experience with your customer service is very good because of your service Rep- Scott Mamkin. He is the reason I go to your service department at your Pembroke Pines location. He is very professional, knowledgeable and helpful. He is the role model for a customer service representative. He has excellent communication skills,deal personality .knowledge and remains calm under stressful situations More

Greet service rep and service overall. Love the attitude of the Service Rep Carlos Perez. Very pleasing an eager to help. Especially liked the way the car is washed for return to the owne Love the attitude of the Service Rep Carlos Perez. Very pleasing an eager to help. Especially liked the way the car is washed for return to the owner. More

excellent customer service The service guys at the drop off were very quick and courteous within minutes I got there a staff member approached the car confirming my arrival with The service guys at the drop off were very quick and courteous within minutes I got there a staff member approached the car confirming my arrival with my service person and also assisted me with removing items from my vehicle to waiting area. Great service Louis Aponte was my service person and was absent for the day however he called the following day to see how did my visit went and offered his assistance in any way if I’m not satisfied I was really impressed because frankly I was not very pleased with a few experiences I had since I lost Mr. Garcia. Thanks Louis . Good job . More

Quick and very professional The service advisor Scott was very professional and provided excellent customer experience. The staff at the loaner office provided excellent service The service advisor Scott was very professional and provided excellent customer experience. The staff at the loaner office provided excellent service as well. The overall experience at Lexus of Pembroke Pines is always a great one. More

Great Service Scott provides great service and very informative. Used to go to Lexus of Kendall but Stop going do to overcharging me when they were not supposed to. Scott provides great service and very informative. Used to go to Lexus of Kendall but Stop going do to overcharging me when they were not supposed to. Made a switch to Lexus of Pembroke and great service so far. More

Un professional service Don’t value other people time, excuse, not professional , no one cares, forget who is the real customer , no one checks if the job done right Don’t value other people time, excuse, not professional , no one cares, forget who is the real customer , no one checks if the job done right More

Excellent customer service cordial. easy to deal with. scheduling flexibility. right on time. friendly and nice environment/waiting area car cleanliness after service. cou cordial. easy to deal with. scheduling flexibility. right on time. friendly and nice environment/waiting area car cleanliness after service. courtesy simple and effective All of the above=Excellent client service More