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Lexus of Pembroke Pines - Service Center
Pembroke Pines, FL
8,354 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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8,354 Reviews of Lexus of Pembroke Pines - Service Center
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Verified Customer
July 03, 2025
I did the service of my vehicle and everything was very fast, the comfortable waiting area and the attention of the staff very good. fast, the comfortable waiting area and the attention of the staff very good. More
by CORPLUANCA
Employees Worked With
July 03, 2025
I don’t know who deserves my diamond rating more, Jeff Hernandez or Thomas Abraham! They keep me coming back! They’re the best there is Hernandez or Thomas Abraham! They keep me coming back! They’re the best there is More
by DEBS12157
July 03, 2025
Best customer service Jeremy provides. Also the dealer is well kept and always willing to heel. Also the dealer is well kept and always willing to heel. More
by KCENTENO
July 02, 2025
This is scheduled service experience was bad. Associate tried to oversell additional services. Did not include the air filter change despite pre-paid maintenance package with Lexus Pembroke Pines Associate tried to oversell additional services. Did not include the air filter change despite pre-paid maintenance package with Lexus Pembroke Pines, and car was delivered late without being washed. More
by ANIL.TEWARI
Employees Worked With
Francisco Bautista
July 02, 2025
I purchased my Lexus with Alex Cabrera, from Subaru sales. He was EXCELLENT! Took his time to answer my questions and although the care was scheduled to arrive earlier, I believe he did his best to mi sales. He was EXCELLENT! Took his time to answer my questions and although the care was scheduled to arrive earlier, I believe he did his best to mitigate the delay. . Finance was good.. I am expecting a courtesy callback or appointment to discuss the technology in the car as advised when I picked up my car. More
by DSCHO002
Employees Worked With
Alex Cabrera was excellent. Arti in finance was good as well
July 02, 2025
Got good maintenance service completed and I also purchased car accessories for my Lexus at the Pembroke Pines location purchased car accessories for my Lexus at the Pembroke Pines location More
by PhillyDog76
July 02, 2025
Jeremy is a true ROCKSTAR, and Lexus of Pembroke deserves major praise as well! I had an unexpected emergency with my vehicle on a Sunday—something that simply couldn’t wait until Monday. Despite it being ou major praise as well! I had an unexpected emergency with my vehicle on a Sunday—something that simply couldn’t wait until Monday. Despite it being outside of regular hours, Jeremy and the team went above and beyond by waiting for me to arrive and making sure my car was taken care of immediately. Their professionalism, urgency, and genuine care made a stressful situation so much easier to manage. I truly appreciated them for stepping up when I needed it most and delivering exceptional customer service every step of the way. Thank you for showing what true Lexus hospitality looks like! More
by Shackdiva
Employees Worked With
